Investran Support

Role Overview: You will be responsible for providing day-to-day functional and technical support for the Investran platform, including Front Office, Accounting, and Reporting modules. Your role will involve partnering with Fund Accounting and Investor Services teams to understand workflows, troubleshooting data discrepancies, managing system enhancements, upgrades, and patches, and supporting the setup and maintenance of fund structures in Investran. Additionally, you will assist in financial reporting, conduct user training sessions, and collaborate with developers to enhance automation. Key Responsibilities: - Provide day-to-day functional and technical support for the Investran platform (Front Office, Accounting, and Reporting modules). - Partner with Fund Accounting and Investor Services teams to understand workflows and resolve system issues efficiently. - Troubleshoot data discrepancies between Investran and other integrated systems. - Manage system enhancements, upgrades, and patches, coordinating with IT and vendor support. - Support the setup and maintenance of fund structures, capital calls, distributions, NAVs, and waterfalls in Investran. - Assist in financial reporting, investor statements, and performance reporting. - Conduct user training sessions and create/update SOPs and process documentation. - Collaborate with developers and business users to enhance automation and improve system efficiency. - Participate in User Acceptance Testing (UAT) for new releases and integrations. Qualification Required: - 5-8 years of hands-on experience supporting Investran (Accounting, Investor, or Reporting modules). - Strong understanding of Private Equity fund structures, accounting principles, and fund lifecycle. - Proficiency in SQL, Excel (advanced level), and exposure to reporting tools. - Familiarity with data integration tools and ETL processes. - Strong analytical, problem-solving, and communication skills. - Ability to manage multiple priorities in a fast-paced environment. Additional Company Details: ThoughtFocus is dedicated to helping forward-looking companies and organizations in various sectors innovate and achieve a better future faster through innovative technology solutions. The company has more than 3000 employees located across five countries with headquarters in the U.S. For more information, you can visit the company website at www.thoughtfocus.com.,