Internship

Role & responsibilities

• Reconcile any discrepancies identified during the investigation.
• Ensure client guidelines are followed.
• Monitor pending work levels to ensure timely completion of Client background reports.
• Maintain strict quality standards.
• Initiate and monitor background verification cases.
• Coordinate with vendors and stakeholders for status updates.
• Review reports, validate information, and flag discrepancies.
• Maintain databases and prepare daily/weekly status trackers.

Preferred candidate profile

• Extremely proficient in written as well as spoken English.
• Ability to efficiently and effectively use MS Office programs.
• Experience in customer service-related activities such as high-volume call centers, customer support centers, insurance claims centers, help centers for financial institutions, scripted call contacts, or service support lines preferred.
• Looking for an intern to assist in the employee verification process.
• Ensuring data accuracy, timely follow-ups, and smooth coordination between internal teams and external partners.
• Good communication and coordination skills.