International Voice Process (US Collections) @call us at 8271273330

Company Description

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Role Description

This is a full-time on-site role for an International Voice Process (US Collections) position located in Noida. The role involves handling outbound and inbound calls regarding collections, managing customer accounts, and resolving billing issues. The candidate will be responsible for negotiating payment plans, maintaining accurate records, and providing excellent customer service. The role also includes meeting targets and working closely with the finance team to optimize collection processes.

Qualifications

• Strong Communication and Customer Service skills
• Analytical Skills with attention to detail
• Experience in Finance and Sales
• Proficiency in handling customer interactions over the phone
• Ability to work independently and in a team environment
• High school diploma or equivalent; a degree in Finance or related field is a plus