International Voice Process

Job Title: International Voice Process Executive
Company: Calltawk Solutions LLC-FZ
Location: Salt Lake Sector 5, Kolkata, West Bengal
Salary: ₹15,000 – ₹25,000 per month (Based on experience)
Job Type: Full-time

Job Description:

Calltawk Solutions LLC-FZ is hiring experienced International Voice Process Executives for our Kolkata office. We are looking for energetic and skilled professionals with a proven background in handling international clients through voice support.

Key Responsibilities:

• Handle inbound and outbound calls for international clients professionally.
• Resolve customer queries and provide accurate information promptly.
• Maintain high levels of customer satisfaction through effective communication and problem-solving.
• Document call details and customer interactions in the CRM system.
• Meet individual and team targets related to call quality, resolution time, and client satisfaction.

Candidate Requirements:

• Minimum 1–2 years of experience in an international voice process role.
• Strong command over English (spoken and written) is mandatory.
• Prior experience in international customer handling is required.
• Ability to handle pressure and meet performance metrics.
• Good interpersonal skills and a customer-focused attitude.
• Must be based in Kolkata or willing to work from our Salt Lake Sector 5 office.

What We Offer:

• Competitive salary ranging from ₹15,000 to ₹25,000 (based on experience).
• Opportunity to work with global clients in a professional environment.
• Performance-based incentives and career advancement.
• Supportive team and training programs to enhance skills.

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Experience:

• International voice process: 3 years (Preferred)

Language:

• English (Preferred)

Work Location: In person