International Voice Process Associate

0 - 2 years

0 Lacs

Posted:3 days ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Category: BPO Services
Job Type: Full Time
Job Location: Chennai (Ambattur or Taramani)
Experience: 0 - 2 years
Duration: Full Time - Night Shift (Monday to Friday)

Key Responsibilities

  • Handle inbound and outbound international calls professionally.

  • Understand customer queries and provide accurate resolutions.

  • Maintain high levels of customer satisfaction and service quality.

  • Document call details and update systems accurately.

  • Adhere to process compliance, shift schedules, and performance targets.

Desired Skills & Requirements

  • Excellent verbal communication skills in English with a neutral accent.

  • Basic computer knowledge and typing skills.

  • Willingness to work in night shifts (US process).

  • Positive attitude, adaptability, and eagerness to learn.

  • Freshers are welcome; up to 2 years of international voice experience will be an added advantage.

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