Job Category: BPO Services Job Type: Full Time Job Location: Coimbatore Experience: Freshers Duration: Full Time - Day shift (Monday to Friday) Eligibility Only Life Science Graduates (UG/PG) are eligible to apply. Accepted specializations include: Bio-Medical, Microbiology, Bio-Chemistry, Bio-Technology, and Pharma. Job Responsibilities Review and summarize patient medical records accurately. Eliminate non-medical documents in line with process guidelines. Prepare structured medical documents as per client specifications. Ensure completeness, accuracy, and compliance in all medical summaries. Desired Skills & Competencies Strong knowledge of Anatomy and Physiology. Good understanding of medical terminology, diseases, and treatments. Detail-oriented with the ability to identify and extract relevant medical information. Strong analytical, written, and communication skills. Ability to work with deadlines and ensure high-quality deliverables.
Job Category: BPO Services Job Type: Full Time Job Location: Chennai (Taramani) Experience: 1 - 3 years Duration: Full Time - Night Shift (Monday to Friday) Role Description The AR Analyst will be responsible for managing Accounts Receivable claims, ensuring timely follow-up and resolution. The role involves calling insurance companies to obtain claim status, reviewing outcomes, taking corrective actions, and escalating issues where necessary. The analyst should also be proficient in using web portals for claim status verification, handling denials, and initiating appeals with proper documentation. Key Responsibilities Make outbound calls to insurance companies to obtain claim status when required. Review calling outcomes and take necessary follow-up actions based on comments. Utilize insurance web portals to check claim status, minimizing the need for calls. Review and analyze denied claims; initiate appeals with accurate comments and supporting documents. Prioritize and follow up on long-pending claims, escalating to team leads when assistance is required. Review and interpret correspondence and denial letters received from insurance companies. Ensure accuracy, compliance, and timely resolution of claims within set timelines. Required Skills & Competencies Strong verbal and written communication skills. Good analytical and reviewing skills for AR claims. Ability to interpret insurance correspondence and denial letters. Proficiency in working with claim processing systems and insurance web portals. Strong follow-up and prioritization skills. Additional Requirements Awareness of ISMS and HIPAA compliance standards. Detail-oriented with a focus on accuracy and process compliance. Team player with the ability to escalate issues appropriately.
Job Category: BPO Services Job Type: Full Time Job Location: Coimbatore Experience: Freshers Duration: Full Time - Day shift (Monday to Friday) Eligibility Only Life Science Graduates (UG/PG) are eligible to apply. Accepted specializations include: Bio-Medical, Microbiology, Bio-Chemistry, Bio-Technology, and Pharma. Job Responsibilities Review and summarize patient medical records accurately. Eliminate non-medical documents in line with process guidelines. Prepare structured medical documents as per client specifications. Ensure completeness, accuracy, and compliance in all medical summaries. Desired Skills & Competencies Strong knowledge of Anatomy and Physiology. Good understanding of medical terminology, diseases, and treatments. Detail-oriented with the ability to identify and extract relevant medical information. Strong analytical, written, and communication skills. Ability to work with deadlines and ensure high-quality deliverables.
Job Category: BPO Services Job Type: Full Time Job Location: Indore (Vijayanagar) Experience: 0 - 2 years Duration: Full Time - Night Shift (Monday to Friday) Roles & Responsibilities Review broker and merchant applications as per lender guidelines. Analyze bank statements and prepare reports. Handle pre-underwriting, underwriting, and post-underwriting tasks. Update approvals/declines in CRM. Review credit applications and perform credit checks. Communicate with clients through chats and emails. Assess risks and make accurate, timely decisions. Manage multiple applications and meet deadlines. Desired Skills Good oral and written English communication. Experience in lending, underwriting, or banking. Typing speed of 30+ WPM. Quick learner with strong attention to detail. Ability to take responsibility and work independently.
Job Category: BPO Services Job Type: Full Time Job Location: Chennai (Taramani) Experience: 3+ Years Duration: Full Time - Night Shift (Monday to Friday) Roles & Responsibilities Monitor and evaluate recorded calls for quality, compliance, and customer experience. Assess agent adherence to scripts, communication standards, and process guidelines. Identify performance gaps and recommend coaching, feedback, or training needs. Prepare, maintain, and present quality assessment reports on a regular basis. Document non-compliance issues and share findings with operations and relevant teams. Collaborate with operations and training teams to enhance processes and agent performance. Ensure compliance with company policies, client requirements, and legal regulations. Participate in calibration sessions to maintain consistent quality standards. Support quality-related escalations and contribute to resolution efforts. Stay updated on client guidelines, industry standards, and quality assurance best practices. Desired Skills & Competencies Excellent verbal and written communication skills with a neutral accent. Typing speed of minimum 30 words per minute. Basic knowledge of MS Office (Excel preferred) and computer applications. Previous experience or exposure to APS retrieval calling and Quality Assurance is an added advantage. Strong analytical skills, attention to detail, and problem-solving ability.
Job Category: BPO Services Job Type: Full Time Job Location: Coimbatore Experience: 0 - 2 years Duration: Full Time - Night Shift (Monday to Friday) Roles & Responsibilities Review broker and merchant applications as per lender guidelines. Analyze bank statements and prepare reports. Handle pre-underwriting, underwriting, and post-underwriting tasks. Update approvals/declines in CRM. Review credit applications and perform credit checks. Communicate with clients through chats and emails. Assess risks and make accurate, timely decisions. Manage multiple applications and meet deadlines. Desired Skills Good oral and written English communication. Experience in lending, underwriting, or banking. Typing speed of 30+ WPM. Quick learner with strong attention to detail. Ability to take responsibility and work independently.
Job Category: IT Services Job Type: Full Time Job Location: Chennai (Taramani) Experience: 0 - 1 Years Duration: Full Time - Night Shift (Monday to Friday) Roles & Responsibilities Database Design & Development Collaborate on database architecture, normalization, and management. Create layouts, scripts, field definitions, calculations, tables, and relationships. Develop and implement custom business solutions in FileMaker Pro. Maintenance & Troubleshooting Maintain, enhance, and troubleshoot existing FileMaker solutions. Identify and resolve issues to ensure smooth operations. User Interface & Experience Design and develop user-friendly interfaces for data access. Ensure a positive and intuitive user experience. Scripting & Automation Write scripts to automate workflows and improve efficiency. Use FileMaker scripting language for custom functionalities. Integration & Data Exchange Integrate FileMaker with other systems and applications. Facilitate data exchange via APIs, ODBC, JSON, JavaScript . Training & Support Train non-technical staff on using database solutions. Provide ongoing support and resolve user queries. FileMaker Server Administration Administer FileMaker Server for hosting and sharing databases. Manage users, configure settings, and monitor performance. Documentation Prepare documentation of database structures, scripts, and workflows. Create user manuals and training materials. Other Communicate effectively with clients. Stay updated and learn new technologies (e.g., Airtable, Workfront). Desired Skills & Competencies Strong communication skills. Basic understanding of databases and UI/UX design (preferred). Knowledge of JavaScript and JSON scripting (optional). Exposure to Airtable, Workfront (preferred). Ability to learn new tools and technologies quickly.
Job Category: BPO Services Job Type: Full Time Job Location: Chennai (Ambattur & Taramani) Experience: 0 - 2 years Duration: Full Time - Night Shift (Monday to Friday) Roles & Responsibilities Review broker and merchant applications as per lender guidelines. Analyze bank statements and prepare reports. Handle pre-underwriting, underwriting, and post-underwriting tasks. Update approvals/declines in CRM. Review credit applications and perform credit checks. Communicate with clients through chats and emails. Assess risks and make accurate, timely decisions. Manage multiple applications and meet deadlines. Desired Skills Good oral and written English communication. Experience in lending, underwriting, or banking. Typing speed of 30+ WPM. Quick learner with strong attention to detail. Ability to take responsibility and work independently.
Job Category: BPO Services Job Type: Full Time Job Location: Indore (Vijayanagar) Experience: 0 - 2 years Duration: Full Time - Night Shift (Monday to Friday) Roles & Responsibilities Review broker and merchant applications as per lender guidelines. Analyze bank statements and prepare reports. Handle pre-underwriting, underwriting, and post-underwriting tasks. Update approvals/declines in CRM. Review credit applications and perform credit checks. Communicate with clients through chats and emails. Assess risks and make accurate, timely decisions. Manage multiple applications and meet deadlines. Desired Skills Good oral and written English communication. Experience in lending, underwriting, or banking. Typing speed of 30+ WPM. Quick learner with strong attention to detail. Ability to take responsibility and work independently.
Job Category: BPO Services Job Type: Full Time Job Location: Chennai (Taramani) Experience: 3+ Years Duration: Full Time - Night Shift (Monday to Friday) Roles & Responsibilities Monitor and evaluate recorded calls for quality, compliance, and customer experience. Assess agent adherence to scripts, communication standards, and process guidelines. Identify performance gaps and recommend coaching, feedback, or training needs. Prepare, maintain, and present quality assessment reports on a regular basis. Document non-compliance issues and share findings with operations and relevant teams. Collaborate with operations and training teams to enhance processes and agent performance. Ensure compliance with company policies, client requirements, and legal regulations. Participate in calibration sessions to maintain consistent quality standards. Support quality-related escalations and contribute to resolution efforts. Stay updated on client guidelines, industry standards, and quality assurance best practices. Desired Skills & Competencies Excellent verbal and written communication skills with a neutral accent. Typing speed of minimum 30 words per minute. Basic knowledge of MS Office (Excel preferred) and computer applications. Previous experience or exposure to APS retrieval calling and Quality Assurance is an added advantage. Strong analytical skills, attention to detail, and problem-solving ability.
Job Category: BPO Services Job Type: Full Time Job Location: Coimbatore Experience: 0 - 2 years Duration: Full Time - Night Shift (Monday to Friday) Roles & Responsibilities Review broker and merchant applications as per lender guidelines. Analyze bank statements and prepare reports. Handle pre-underwriting, underwriting, and post-underwriting tasks. Update approvals/declines in CRM. Review credit applications and perform credit checks. Communicate with clients through chats and emails. Assess risks and make accurate, timely decisions. Manage multiple applications and meet deadlines. Desired Skills Good oral and written English communication. Experience in lending, underwriting, or banking. Typing speed of 30+ WPM. Quick learner with strong attention to detail. Ability to take responsibility and work independently.
Job Category: IT Services Job Type: Full Time Job Location: Chennai (Taramani) Experience: 0 - 1 Years Duration: Full Time - Night Shift (Monday to Friday) Roles & Responsibilities Database Design & Development Collaborate on database architecture, normalization, and management. Create layouts, scripts, field definitions, calculations, tables, and relationships. Develop and implement custom business solutions in FileMaker Pro. Maintenance & Troubleshooting Maintain, enhance, and troubleshoot existing FileMaker solutions. Identify and resolve issues to ensure smooth operations. User Interface & Experience Design and develop user-friendly interfaces for data access. Ensure a positive and intuitive user experience. Scripting & Automation Write scripts to automate workflows and improve efficiency. Use FileMaker scripting language for custom functionalities. Integration & Data Exchange Integrate FileMaker with other systems and applications. Facilitate data exchange via APIs, ODBC, JSON, JavaScript . Training & Support Train non-technical staff on using database solutions. Provide ongoing support and resolve user queries. FileMaker Server Administration Administer FileMaker Server for hosting and sharing databases. Manage users, configure settings, and monitor performance. Documentation Prepare documentation of database structures, scripts, and workflows. Create user manuals and training materials. Other Communicate effectively with clients. Stay updated and learn new technologies (e.g., Airtable, Workfront). Desired Skills & Competencies Strong communication skills. Basic understanding of databases and UI/UX design (preferred). Knowledge of JavaScript and JSON scripting (optional). Exposure to Airtable, Workfront (preferred). Ability to learn new tools and technologies quickly.
The role involves reviewing broker and merchant applications in accordance with lender guidelines, analyzing bank statements, and generating reports. You will be responsible for handling pre-underwriting, underwriting, and post-underwriting tasks, updating approvals/declines in CRM, reviewing credit applications, conducting credit checks, and communicating with clients via chats and emails. You must assess risks and make timely decisions, manage multiple applications simultaneously, and adhere to deadlines. The ideal candidate should possess good oral and written English communication skills, have experience in lending, underwriting, or banking, and a typing speed of 30+ WPM. A quick learner with a keen eye for detail, you should be able to take responsibility and work independently.,
Job Category: BPO Services Job Type: Full Time Job Location: Chennai (Ambattur or Taramani) Experience: 0 - 2 years Duration: Full Time - Night Shift (Monday to Friday) Key Responsibilities Handle inbound and outbound international calls professionally. Understand customer queries and provide accurate resolutions. Maintain high levels of customer satisfaction and service quality. Document call details and update systems accurately. Adhere to process compliance, shift schedules, and performance targets. Desired Skills & Requirements Excellent verbal communication skills in English with a neutral accent. Basic computer knowledge and typing skills. Willingness to work in night shifts (US process). Positive attitude, adaptability, and eagerness to learn. Freshers are welcome; up to 2 years of international voice experience will be an added advantage.
Job Category: BPO Services Job Type: Full Time Job Location: Chennai (Ambattur or Taramani) Experience: 0 - 2 years Duration: Full Time - Night Shift (Monday to Friday) Key Responsibilities Handle inbound and outbound international calls professionally. Understand customer queries and provide accurate resolutions. Maintain high levels of customer satisfaction and service quality. Document call details and update systems accurately. Adhere to process compliance, shift schedules, and performance targets. Desired Skills & Requirements Excellent verbal communication skills in English with a neutral accent. Basic computer knowledge and typing skills. Willingness to work in night shifts (US process). Positive attitude, adaptability, and eagerness to learn. Freshers are welcome; up to 2 years of international voice experience will be an added advantage.
Job Category: BPO Services Job Type: Full Time Job Location: Chennai (Taramani) Experience: 8 - 10 Years Duration: Full Time - Day shift (Monday to Friday) About the Role We are looking for an experienced Project Manager – Charge Entry to oversee charge entry operations, ensure coding accuracy, and maintain compliance with payer and regulatory guidelines. The ideal candidate will have strong knowledge of medical billing, coding systems, and team management, along with excellent analytical and communication skills. Roles & Responsibilities Manage and oversee the Charge Entry process with a focus on accuracy and timeliness. Review and analyze medical documentation (super bills, operative reports, medical records) for correct charge capture. Ensure proper code assignment (CPT, HCPCS, ICD) and verify the accuracy of assigned codes and modifiers. Resolve discrepancies or coding issues prior to charge posting. Ensure compliance with HIPAA, insurance payer guidelines, and government regulations (Medicare, Medicaid). Maintain high accuracy in charge entry, minimizing errors and discrepancies. Meet or exceed productivity and timeliness targets. Prepare and maintain reports, metrics, and analysis on charge posting performance. Identify trends, discrepancies, and recommend process improvements. Coordinate and communicate effectively with the US office to align processes and updates. Desired Skills & Competencies Strong knowledge of medical billing, coding, and reimbursement. Proficient in medical terminology, CPT, HCPCS, ICD coding. Experience with payer guidelines (Medicare, Medicaid, commercial payers). Proficient in billing systems and EMR software. Strong attention to detail, accuracy, and analytical skills. Excellent problem-solving, communication, and interpersonal skills. Familiarity with HIPAA regulations and compliance standards.