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International Voice Process Agent

International Voice Process Agent

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Smart Lion

0 - 31 years

2 - 3 Lacs

vadodara

Posted:1 week ago| Platform: Apna logo

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Skills Required

support empathy communication documentation compliance service

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: International Voice Process Executive Location: Vadodara Shift: US Shift Employment Type: Full-time Salary & Benefits CTC: Up to ₹2.6 LPA Night Shift Allowance: ₹92,000 per year (additional) Free Meals provided by the company Insurance: Employee + Parents covered (no salary deduction) Fixed Week Off: Saturday & Sunday Work Mode: On-site (Vadodara) About the Role We are hiring International Voice Process Executives for a global customer support process. This role is ideal for candidates who are confident communicators, customer-focused, and comfortable handling international clients over voice calls during US shift hours. You will be responsible for delivering high-quality customer support while maintaining professionalism, accuracy, and empathy in every interaction. Key Responsibilities  Handle inbound and outbound international voice calls professionally.  Understand customer queries and provide accurate solutions or information.  Ensure high levels of customer satisfaction through effective communication.  Maintain proper call documentation and records as per process guidelines.  Adhere to defined quality, compliance, and performance standards.  Work collaboratively with team leads and peers to improve service delivery. Candidate Requirements  Excellent English communication skills (verbal mandatory).  Strong customer service and interpersonal abilities.  Experience in an international voice process is preferred.  Ability to work confidently in US night shifts.  Willingness to work from office at Vadodara location

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International Voice Process Agent