International telecaller

Company Description

Keddy EdTech specializes in providing online tutoring for IGCSE and A-Level students, offering expert-led classes in Math, Science, and English. With over 50,000 learners and a team of more than 100 skilled educators, Keddy EdTech is dedicated to delivering flexible, affordable, and high-quality education to students across the globe. The organization is committed to empowering students with knowledge and skills, fostering academic success. Visit keddy-edtech.org to learn more.

Role Description

This is a full-time on-site role for an International Telecaller based in Kanpur. The role involves connecting with potential students and their families, addressing inquiries about the organization's services, and explaining the benefits of the programs offered. The Telecaller will be responsible for generating leads, following up on prospects, scheduling trial classes, and ensuring excellent customer service through effective communication. Strong collaboration with other team members to meet outreach targets is expected.

Qualifications

• Strong communication and interpersonal skills, including fluency in English.
• Proficiency in customer service and client engagement techniques.
• Experience in telecalling, lead generation, or sales is advantageous.
• Ability to manage time efficiently and work towards achieving outreach targets.
• Detail-oriented and capable of maintaining accurate records of calls and follow-ups.
• Prior experience in the EdTech sector or knowledge of international educational curricula is a plus.
• Proficiency in using CRM tools and basic computer applications.
• Graduation in any discipline, with strong organizational skills and a proactive mindset.