International technical support Executive (UK/ US)

0 - 4 years

0 Lacs

Posted:1 month ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: As a Senior Tech Sales Associate at Adeeba e-Services, you will be responsible for handling inbound calls from customers facing computer issues. Your main tasks will include diagnosing the problems effectively and recommending the most suitable technical support plan along with relevant software solutions to meet the customer's needs. You will have the opportunity to provide top-notch technical assistance to our US, AUS, and Canadian clients 24x7, utilizing your expertise to ensure customer satisfaction. In addition to resolving technical issues, you will be actively involved in promoting and selling our support plans, contributing to the overall success of the team. This role offers a competitive package that includes a fixed salary credited on the 1st of every month, along with high incentives such as daily sales incentives, attendance incentives, and monthly sales incentives. Moreover, you can expect a hike of 15% - 20% on your last drawn salary, a loyalty bonus of Rs. 5000 annually, and a referral bonus of Rs. 2000 for each recommended candidate. At Adeeba e-Services, we value our employees" dedication and commitment, hence, there are no extensions to shift timings. You can look forward to a conducive work environment that fosters growth opportunities and a promising career path. Furthermore, after completing 9 months, you will be eligible for a salary increment, rewarding your hard work and performance. The preferred shift timings for this role are UK/US shifts, offering flexibility to accommodate different schedules. If you are passionate about technology, enjoy interacting with customers, and possess a minimum academic qualification of 10+2/10+3 years Diploma pass or graduation, we encourage you to apply for this exciting opportunity. Join us at Adeeba e-Services and be part of a dynamic team that prioritizes customer service excellence and professional growth. For further inquiries or to apply for the position, please contact Rima (HR) at 7686839463 / 9836096168.,

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