International Customer Support (Voice)

Job Overview

We are looking for an experienced, talented and outgoing Inside Sales Representative to join our dynamic team.

You should have an outstanding knowledge of the sales process, presentation and lead generation process. As an Inside Sales Representative, you are responsible for cold calls and manage a database of clients. You should find new sales leads through online portals, personal referrals, business directories, etc.

If you are well-spoken, friendly and capable to close the deal, we would be pleased to meet you.

Responsibilities

• Find new sales opportunities in an effective manner through cold calls (inbound Sales) and lead generation.
• Understanding customers needs and identify sales opportunities.
• Ability to communicate effectively with international customers to call.
• Maintain a high lever of world class customer service.
• Recommend customer the best deal for the product.
• Give online demos to our clients and respond to their queries patiently.
• Work closely with the sales team and achieve the set goals.
• Monitor, track and document the status of a high volume of sales leads.
• Track sales metrics on a weekly quarterly and monthly basis.

Requirements:

• Proven 2-year of International customer support or international sales in voice.
• Excellent oral and written communication skills.
• Outstanding listening and presentation skills.
• Excellent phone presence and effective customer service skills
• Ability to work in a team.
• Good oral and written communication skills.