International Customer Support

As a Chat Support Representative, your role will involve resolving customer issues via various chat services including chat, text, email, social media, direct messaging, and other nonverbal platforms. Your efforts will make a significant impact on enhancing customer experience, ensuring their queries are addressed promptly, providing product consultations with empathy, and resolving issues with a positive attitude. Your ability to communicate effectively through written means will be crucial in your interactions with customers. **Key Responsibilities:** - Answer incoming communications from customers - Connect and resolve issues with customers using written communication only **Qualifications Required:** - 1 year or more of customer service experience; Freshers are welcome to apply - Excellent written communication skills, including grammar and spelling - High School Diploma - Proficiency in using computers - Willingness to work in a 24/7 environment In addition to the responsibilities and qualifications, you can look forward to working under supportive and knowledgeable leadership. The company fosters a diverse and community-minded environment, offering ample opportunities for career growth and learning. Competitive compensation, performance bonuses, and a range of benefits are also included, with some pleasant surprises. This full-time, permanent position offers benefits such as food provisions, Provident Fund, and opportunities for shift allowances. The role may involve working in rotational shifts with weekend availability. *Application Questions:* - Are you comfortable working in rotational shifts (Cab facility provided for Night shift) - Are you located in Makarba, Ahmedabad, Gujarat *Language Requirement:* - English (Required) *Work Location:* In person,