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Kairos Technologies
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International Customer service representative - Bangalore - WFO

International Customer service representative - Bangalore - WFO

Kairos Technologies

6 - 11 years

|

5 - 14 Lacs

Posted:1 week ago| Platform:

Apply

Skills Required

semi voice voice process international voice process international calling international bpo

Work Mode

Work from Office

Job Type

Full Time

Job Description

Handling incoming and outgoing telephone calls from both existing and prospective customers and dealing with all queries in a professional manner.
To manage non voice tasks, like working on mail, secure messages and manual letters.
To demonstrate an all-round knowledge of the companys products
Follow up to ensure that appropriate actions were taken on customers' requests.
Refer unresolved customer grievances or special requests to designated departments for further investigation.
Contributes to team effort by accomplishing related results as needed.
To ensure the timely communication of information to colleagues and line management

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Kairos Technologies

Telecommunications

Manila

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