International Customer Care Representative

0 - 2 years

4 - 5 Lacs

Posted:15 hours ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Position Title: International Customer Care Representative

  • Location: Sector 81, Noida
  • Department: Customer Service
  • Job Type: Full-time/ Permanent
  • Working Days: 5 Days working & 2 Rotational week off
  • Qualification: 12th / Graduation / Post Graduation
  • Shifts: 24 X 7 (Rotational)
  • Joiners: Immediate only
  • International Inbound Voice process
  • Interviews mode: Virtual only
  • Job Summary: We are seeking a dedicated and customer-oriented International Customer Care Representative to join our team. This role involves assisting customers from various countries with inquiries, issues, and providing exceptional service to ensure customer satisfaction.

Experience:

  • 6 Months - 2 years of Experience into International BPO (International Customer care)

Benefits:

  • Pick & Drop cab facility
  • Exceptional Incentives
  • Good Working Culture
  • No Target & No pressure

Required Skills

  • Excellent communication skills in English
  • Strong problem-solving and analytical skills.
  • Experience in a customer service role, preferably in an international or multicultural environment.
  • Familiarity with CRM tools and support ticketing systems is a plus.
  • Ability to work across different time zones.
  • Strong attention to detail and organizational skills.
  • Patience, empathy, and a customer-first mindset.

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