International Customer Care Executive

0 - 1 years

2 - 3 Lacs

Posted:3 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

About the Role

International Contact center US Healthcare

Eligibility Criteria

  • Graduates from any discipline (

    Recent pass-outs preferred

    )
  • Excellent

    English communication skills (B2 level and above)

  • Willingness to work in

    Night Shifts (US time zones)

  • Candidates must be from

    Bangalore

    or ready to

    relocate.

Key Responsibilities

  • Handle inbound and outbound calls from US customers.
  • Resolve customer queries with empathy, accuracy, and professionalism.
  • Adhere to process compliance, quality, and performance metrics.
  • Maintain confidentiality of sensitive customer information.
  • Deliver high levels of customer satisfaction by ensuring first-call resolution.

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