International Call Centre Executive

Job Responsibilities:

• Handle outbound and inbound calls for international clients (primarily U.S.-based).
• Provide accurate information about services, resolve customer queries, and ensure excellent service delivery.
• Document all call information according to standard operating procedures.
• Follow communication scripts and maintain a high level of professionalism.
• Meet daily/weekly/monthly targets as set by team leads or managers.
• Collaborate with internal departments to ensure smooth communication flow and timely resolution of issues.

Required Skills & Qualifications:

• Excellent spoken and written English communication skills.
• Prior experience in an international call center or voice process is preferred.
• Strong interpersonal and problem-solving skills.
• Basic computer proficiency and typing speed.
• Ability to work in night shifts (mandatory).

Job Types: Full-time, Permanent

Pay: ₹20,121.22 - ₹23,260.59 per month

Benefits:

• Food provided

Language:

• English (Required)

Work Location: In person

Speak with the employer
+91 9662006261