International BPO Executive

📌 Job Description – International BPO Executive Company: Ocean Clicks Outsourcing Pvt. Ltd. Job Type: Full-Time Job Location: On-Site Shift: Night Shift (US Process) 🎯 Job Overview We are looking for a confident and skilled International BPO Executive with excellent communication abilities and a customer-centric approach. The candidate will be responsible for handling outbound/inbound calls, assisting international clients, and delivering high-quality service while maintaining professional standards. 🧑‍💼 Key Responsibilities ✅ Handle inbound & outbound calls with international clients (US) ✅ Provide support and resolve customer queries efficiently ✅ Build strong customer relationships through clear and confident communication ✅ Maintain professionalism and empathy while interacting with clients ✅ Meet daily/weekly/monthly performance targets ✅ Document call records and update database accurately ✅ Follow company policies and quality standards 💼 Required Skills & Qualifications 🔹 Excellent English communication skills (Verbal & Written) 🔹 Confellent listening + problem-solving abilities 🔹 Confident and professional phone etiquette 🔹 Ability to handle pressure and work in night shifts 🔹 Basic computer knowledge (MS Office, CRM, Email handling) 🔹 Experience in international BPO is a plus, freshers with strong English can apply 🌟 Preferred Traits ✨ Confident, energetic, and target-driven personality ✨ Quick learner, team player, and responsible ✨ Ability to handle difficult customers calmly 💰 Salary & Benefits💸 Salary: Up to ₹60,000 per month (based on experience and skill) 🌙 Fixed Night Shift 📈 Growth opportunities 👩‍💼 Professional work environment 📩 How to Apply Interested candidates can send their CV & a short English self-introduction voice note on: 📱 +91 8160014097 (HR - Shaheen Kakkal)