International BPO Execuitve

Job Description

Job Title: International BPO Associate Location: Jaipur, Rajasthan Job Type: Full-time, on-site Shifts: Rotational Shifts Experience: 1-3 years Process - Voice Job Summary: We are seeking enthusiastic and customer-focused individuals to join our international BPO team. As an International BPO Associate, you will be responsible for handling voice/non-voice customer support or sales-related queries from clients across the globe, primarily in the US, UK, or Australia. Key Responsibilities: Handle inbound/outbound calls, from international customers. Provide accurate information, resolve issues, and ensure customer satisfaction. Follow communication procedures, guidelines, and policies. Upsell products or services where applicable (for sales-based processes). Maintain records of customer interactions and transactions. Meet performance benchmarks including quality, efficiency, and productivity. Key Requirements: Excellent verbal and written communication skills in English. Strong interpersonal skills and customer service orientation. Ability to work in rotational shifts including night shifts. Basic computer knowledge and typing speed. Prior BPO experience is a plus but not mandatory. Benefits: Competitive salary with performance incentives. Transport facility (as per shift requirements). Medical insurance and other benefits. Growth opportunities within the organization. Job Type: Full-time Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Health insurance Internet reimbursement Provident Fund Schedule: Day shift Night shift Rotational shift Language: English (Required) Work Location: In person Speak with the employer +91 7410834334