Job
Description
As an Operations Lead, you will play a crucial role as an experienced Project Coordinator in driving Residential Interior fit-out projects in collaboration with the design and installation teams. Your responsibilities will include: - Being the single point of contact for the customer during the execution phase of their home interiors. - Conducting a detailed review of the drawings, understanding the scope as per BOQ, and explaining the same to the customer. - Receiving materials from Warehouse and validating them as per Order/BOQ. - Day-to-day coordination and fostering teamwork among all project stakeholders. - Sharing daily progress reports for the installation works with the customer. - Engaging, interacting, and building professional relationships with Design professionals, Production, Warehousing, and Installation teams. - Directing the Installation team to safely execute the work according to the design plan. - Working closely with the internal Production team, Logistics team, and Vendor supply team to ensure a high standard of execution and customer experience. - Understanding customer concerns and providing resolutions after coordinating with internal stakeholders. Qualifications and Expertise required for this role: - Graduate or Equivalent Qualification with 15 years of Academic education. - Strong verbal and written communication skills. - Site job experience and willingness to work on-site. - Basic knowledge of Google Suite or MS Office. - Basic understanding of Project Management principles such as scheduling and sequencing of installation activities. - Detail-oriented with a no-compromise attitude towards quality. - Excellent interpersonal and multitasking skills to effectively engage with clients, vendors, and internal teams. - High ownership and Customer-centric approach. - Core interior industry experience in Kitchen, Wardrobe, Storage, Modular, and Fit Out works is preferred. As an Operations Lead, you will play a crucial role as an experienced Project Coordinator in driving Residential Interior fit-out projects in collaboration with the design and installation teams. Your responsibilities will include: - Being the single point of contact for the customer during the execution phase of their home interiors. - Conducting a detailed review of the drawings, understanding the scope as per BOQ, and explaining the same to the customer. - Receiving materials from Warehouse and validating them as per Order/BOQ. - Day-to-day coordination and fostering teamwork among all project stakeholders. - Sharing daily progress reports for the installation works with the customer. - Engaging, interacting, and building professional relationships with Design professionals, Production, Warehousing, and Installation teams. - Directing the Installation team to safely execute the work according to the design plan. - Working closely with the internal Production team, Logistics team, and Vendor supply team to ensure a high standard of execution and customer experience. - Understanding customer concerns and providing resolutions after coordinating with internal stakeholders. Qualifications and Expertise required for this role: - Graduate or Equivalent Qualification with 15 years of Academic education. - Strong verbal and written communication skills. - Site job experience and willingness to work on-site. - Basic knowledge of Google Suite or MS Office. - Basic understanding of Project Management principles such as scheduling and sequencing of installation activities. - Detail-oriented with a no-compromise attitude towards quality. - Excellent interpersonal and multitasking skills to effectively engage with clients, vendors, and internal teams. - High ownership and Customer-centric approach. - Core interior industry experience in Kitchen, Wardrobe, Storage, Modular, and Fit Out works is preferred.