Insurance Desk Expert (IDE)

Job Summary:
Responsible for handling insurance documentation, client coordination, and policy management to ensure smooth insurance operations.

Key Responsibilities:

• Assist patients in understanding and processing their health insurance claims.
• Coordinate with hospital billing and insurance/TPA departments.
• Handle patient queries, documentation, and follow-ups.
• Ensure smooth communication between patients, hospitals, and internal claim teams.
• Maintain records and ensure confidentiality in all processes.

Candidate Requirements:

Education:

• Any Diploma / Graduate / Undergraduate can apply.

Experience:

• Freshers are welcome.
• Added advantage if you have 6 months–2 years of experience in hospitals, insurance, or customer-facing roles.

Skills:

• Excellent communication (verbal & interpersonal)
• Good listening and problem-solving skills
• Strong coordination and relationship-building ability
• Multitasking and prioritization
• Professionalism and confidentiality

Job Type: Full-time

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person