Insurance Customer Support

Job Description: As an Insurance Customer Support representative based in Bengaluru, your role will involve assisting customers with their insurance-related queries, resolving complaints, and providing detailed information about various insurance policies. Your responsibilities will include handling insurance brokerage, managing customer records, and ensuring high levels of customer satisfaction through effective communication. Key Responsibilities: - Assist customers in resolving their insurance-related queries and issues - Provide information about different insurance policies to customers - Handle insurance brokerage tasks efficiently - Manage and update customer records accurately - Ensure customer satisfaction through clear and effective communication Qualifications Required: - Previous experience in Insurance, Insurance Brokerage, and Finance - Strong Customer Service skills - Excellent Communication skills in both Hindi and English - Ability to manage and resolve customer queries and complaints effectively - Proficiency in using relevant computer software and tools - Capability to work both independently and as part of a team - Bachelor's degree in Finance, Business Administration, or a related field is a plus,