Insurance Claims Administrator

You will be working as an Assistant Manager in the Truck and Bus Insurance Claims Department within the Insurance/Claims sector. Your primary task will be managing and processing insurance claims pertaining to commercial vehicles such as trucks and buses. This involves ensuring efficient and timely settlement of claims while adhering to policy terms and regulatory guidelines. Your key responsibilities will include handling end-to-end processing of truck and bus insurance claims, assessing claim documentation for accuracy and compliance with policy terms, and coordinating with various stakeholders like surveyors, garages, legal teams, and third-party administrators for claim verification and processing. Additionally, you will be responsible for providing timely updates to customers and partners on claim status, resolving customer queries and complaints, and building relationships with OEMs, repair centers, and fleet operators. Moreover, you will need to ensure all claim documentation is complete and in line with IRDAI guidelines, maintain accurate records and audit trails, prepare and maintain MIS reports related to claim settlements, TATs, pending cases, and analyze claim trends to suggest process improvements. To be eligible for this role, you should have a Bachelor's degree in any discipline, preferably commerce or insurance-related, along with at least 3-5 years of experience in handling commercial vehicle insurance claims. It would be beneficial to have a Licentiate/Associate certification from III. You are required to have a good understanding of motor insurance products, claim processes, and IRDAI regulations, along with strong analytical, negotiation, and communication skills. Proficiency in MS Excel and claim management systems is also essential. Preferred attributes for this role include experience in fleet or commercial transport insurance, the ability to multitask and manage high volumes of claims, and being detail-oriented with a customer-centric mindset. This is a full-time job opportunity with benefits such as health insurance and Provident Fund. The work schedule is during the day shift, and the required languages for communication are English, Hindi, and Marathi. The work location is in person. If interested, you can contact the employer at +91 7506136412.,