INSURANCE CLAIM EXECUTIVE

As an Insurance Claims Processor for financed E-Rickshaw vehicles, your role will involve handling the end-to-end processing of insurance claims. This includes liaising with customers to collect necessary documentation, working with insurance partners, garages, and legal teams to coordinate claim approvals, inspections, and settlements. Your key responsibilities will include: - Analyzing and assessing claim eligibility based on policy terms and customer documents. - Providing legal insights and support on claims involving third-party liability, police reports, FIRs, or subrogation. - Maintaining accurate claim records in CRM systems and generating MIS reports for internal review. - Proactively resolving customer grievances and disputes related to insurance claims to ensure high customer satisfaction. - Conducting field visits, if required, to survey vehicles, verify claims, or assist in claim documentation. - Educating customers about insurance procedures, claim timelines, and documentation requirements. - Supporting the sales and recovery teams with legal and insurance-related inputs during vehicle repossession or asset recovery. In addition to the above responsibilities, you may also be required to provide any additional details of the company if present in the job description.,