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Inside Sales/KAM/Customer Success Executive

Inside Sales/KAM/Customer Success Executive

Xportus

0 - 4 years

4 - 8 Lacs

Noida

Posted:2 weeks ago| Platform:

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Skills Required

Senior Executive Inside sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Inside Sales/KAM/Customer Success Executive Job description

retain top customers and nurture those key relationships over time. Ideally, become a strategic partner and advisor to the client, discovering new opportunities to work together for mutual benefit. Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition Acquire a thorough understanding of key customer needs and requirements Expand the relationships with existing customers by continuously proposing solutions that meet their objectives Ensure the correct products and services are delivered to customers in a timely manner Serve as the link of communication between key customers and internal teams Resolve any issues and problems faced by customers and deal with complaints to maintain trust Play an integral part in generating new sales that will turn into long-lasting relationships Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

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Inside Sales/KAM/Customer Success Executive