Inside Sales Professional

Inside Sales Executive (Logistics | EXIM) — Gurgaon | 2–5 Years

Location: Gurgaon (Gurugram), Haryana
Experience: 2–5 years
Industry Preference: Logistics / Freight Forwarding / EXIM (Import–Export)
Employment Type: Full-time

About the Role

We’re looking for an Inside Sales Executive to support and drive revenue growth for our EXIM logistics business. The role focuses on lead generation, customer engagement, quotation coordination, follow-ups, and closing support for international freight and related services.

Key Responsibilities

• Generate and qualify leads through calls, LinkedIn, email campaigns, and inbound enquiries.
• Understand customer requirements for Import/Export shipments and propose suitable logistics solutions.
• Coordinate with pricing/operations for rate requests, quotations, and turnaround on customer queries.
• Drive the sales cycle: follow-ups, negotiations support, converting enquiries into confirmed bookings.
• Maintain and update pipeline, leads, and activities in CRM, ensuring accurate forecasting and reporting.
• Work closely with Key Account Managers / Field Sales to support closures and handovers.
• Keep track of market movement, customer feedback, and competitor trends to support sales strategy.
• Ensure documentation/initial onboarding basics are collected (KYC, basic shipment details) for smooth execution.
• Meet monthly/quarterly targets on calls, meetings, conversions, and revenue.

Requirements / Qualifications

• 2–5 years of experience in Inside Sales / Sales Support in Freight Forwarding / Logistics / EXIM.
• Working knowledge of international shipping terms and processes (Incoterms, lanes, basic documentation).
• Exposure to selling any of the following is a plus:
• Air Freight, Ocean Freight (FCL/LCL), Customs Clearance, Transportation, Warehousing.
• Strong communication skills (English + Hindi), confident on calls and customer handling.
• Comfortable with targets, structured follow-ups, and CRM discipline.
• Good coordination skills with internal teams (pricing, ops, customer service).

What We Offer

• Growth-focused sales environment with learning across EXIM logistics.
• Competitive fixed + performance incentives (as applicable).
• Collaborative team culture with exposure to multiple services and trade lanes.

Job Type: Full-time

Pay: ₹13,754.99 - ₹35,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund
• Work from home

Work Location: In person