Inside Sales Executive

• Verify part details including CPN, MPN, quantity, pricing, and delivery requirements.
• Identify discrepancies in customer orders and coordinate with clients/BDMs for corrections and amended POs.
• Coordinate with internal teams for stock availability and order execution.
• Prepare and process Proforma Invoices, Sales Orders, and Billing documentation.
• Track and follow up on pending orders, blocked parts, and delivery schedules.
• Share weekly pending order reports and status updates with customers and internal stakeholders.
• Coordinate with logistics teams for air and surface shipments and ensure timely dispatches.
• Follow up with customers regarding order confirmations, amendments, and shipment updates.
• Maintain accurate records of customer communications, orders, forecast and transactions.
• Provide backend support to Business Development Managers (BDMs) / Clients and ensure smooth customer service operations.
• Handle email correspondence professionally and maintain strong customer relationships.
• Support continuous process improvements to enhance operational efficiency and customer satisfaction.

Skills Required

• Excellent communication skills in English, Hindi, and Telugu.
• Strong email drafting and written communication skills.
• Proficiency in MS Excel, MS Word, PPT and Outlook.
• Strong coordination, follow-up, and organizational skills.
• Ability to multitask and work under deadlines.
• Attention to detail with a customer-focused approach.
• Professional attitude and problem-solving mindset.

Preferred Candidate Profile

• 1–3 years of experience in Customer Support, Sales Coordination, Backend Operations, Order Processing, or Customer Service.
• Experience in handling Purchase Orders, Billing, Dispatch Coordination, Logistics Follow-ups, and Customer Communication.
• Ability to work independently and collaboratively within a team.
• Quick learner with a positive attitude and willingness to grow.

Job Type: Full-time

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

• Paid sick time
• Paid time off

Application Question(s):

• What is your Current CTC and Expected CTC?

Education:

• Bachelor's (Preferred)

Experience:

• Customer support: 1 year (Required)
• total work: 1 year (Required)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person