Inside Sales Executive

Job Description: Telecalling Executive

Experience: 0–2 Years
Employment Type: Full-Time

About the Role

We are looking for a motivated and communication-oriented Telecalling Executive to connect with prospective business customers, generate leads, explain product offerings, and support the sales team in achieving business targets. The ideal candidate should have good communication and negotiation skills, basic knowledge of MS Excel, and the ability to maintain customer relationships through regular follow-ups.

Key Responsibilities

• Contact prospective business customers through phone calls to introduce products and services.
• Generate and qualify leads based on customer requirements and business opportunities.
• Explain product offerings, features, benefits, and pricing to potential customers.
• Follow up with prospects regarding quotations, enquiries, and sales opportunities.
• Maintain accurate customer records, call details, and lead status in CRM systems.
• Coordinate with the sales team to schedule meetings and support the sales process.
• Build and maintain positive relationships with prospective and existing customers.
• Handle customer queries professionally and provide relevant information.
• Prepare daily call reports, lead updates, and follow-up summaries.
• Use MS Excel and CRM tools to track leads, customer interactions, and sales progress.
• Work towards assigned calling, lead generation, and conversion targets.

Required Skills

Telecalling, Lead Generation, Customer Communication, Negotiation, MS Excel, CRM, Sales Coordination, Customer Relationship Management, Follow-Up Management, Lead Qualification, Reporting, and Time Management.

Candidate Requirements

• 0–2 years of experience in telecalling, lead generation, sales, or customer support.
• Freshers are welcome to apply.
• Good verbal communication and interpersonal skills.
• Confidence in speaking with prospective business customers over the phone.
• Basic knowledge of MS Excel and CRM systems.
• Strong negotiation, persuasion, and problem-solving abilities.
• Ability to maintain accurate records and manage multiple follow-ups.
• Target-oriented mindset with a willingness to learn and achieve sales goals.

Pay: ₹300,000.00 - ₹400,000.00 per year

Work Location: In person