Inside Sales Coordinator - Level III

Job Description

Job Summary: Supports customer facing sales force through the rhythm of sales; Lead to close. Executes, supports, improves selected activities under limited supervision. Key Responsibilities: Responds to incoming customer calls, emails, qualifies them, and routes the qualified contacts and leads to associated sales professional(s). Compiles budgetary quotes for simple to complicated jobs by gathering technical data, customer presentations, lead time and others for customer facing sales force. Gets involved in customer visits and events, makes decisions where there is no clear procedure outlined. Receives and processes orders, issues order acknowledgements, invoices and shipping notices for simple to complicated jobs. Communicates order status, inventory status and other associated information to customer facing sales force, and identifies any issues. Resolves customer issues where applicable, engages other for resolution where applicable (including shipment and after sale). Periodically reviews and reports inventory/stock levels, takes action and creates orders if needed. Actively supports all branch personnel in the sale of products to retail customers across varying levels of tasks. Candidate should well aware about diesel engine background, Industrial Segment. Having good CRM with customers. Travelling at various locations- Chhattisgarh, Madhya Pradesh & Nagpur Area for generate Cummins after sales & service business. Payment collection & Receivable control in the required role. Good knowledge in MS office. Location for this position will be Nagpur. This position will be on-site with 75% domestic travel.