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26 Job openings at Innover Digital
About Innover Digital
DataDog Specialist

Bengaluru

2 - 3 years

INR 4.0 - 5.0 Lacs P.A.

Work from Office

Full Time

We are seeking a Datadog Specialist to design and develop real-time monitoring dashboards for Azure resources across SafeSendnon-production and production environments. The role focuses on enhancing cloud observability through effective analytics and reporting. Key Responsibilities: Create and maintain Datadog dashboards for real-time monitoring Implement cloud observability best practices Analyze and report on system performance and resource usage Collaborate with teams to ensure monitoring aligns with business needs Required Skills: Proficiency in Datadog Strong knowledge of analytics, reporting, and cloud observability Experience with Azure environments

Senior Data Engineer

Bengaluru

8 - 12 years

INR 25.0 - 30.0 Lacs P.A.

Work from Office

Full Time

Responsibilities: -Design and build scalable data pipelines using Azure Data Factory, Synapse Pipelines, and Spark (via Synapse or Databricks). -Implement complex data integration efforts across a wide range of structured, semi-structured, and unstructured sources (e.g., SQL, APIs, Event Hubs, Blob Storage, SharePoint). -Develop and optimize advanced transformations including joins, aggregations, window functions, slowly changing dimensions (SCDs), and schema evolution handling. -Establish and automate data quality checks, validations, and alerting for data anomalies using tools like Azure Data Quality, custom Python scripts. -Implement robust data lineage tracking, auditing, and error handling mechanisms. -Enforce data governance and compliance policies using Microsoft Purview, RBAC,Managed Identities, and Key Vault integration and data masking techniques. -Support data modeling activities (e.g., star/snowflake schemas, lakehouse structures) for reporting and analytics in Synapse and Power BI. -Collaborate with BI, ML, and application teams for end-to-end data integration and delivery. -Lead code reviews, mentor junior engineers, and ensure adherence to best practices and documentation. -Integrate DevOps pipelines for CI/CD deployment of data infrastructure using Azure DevOps, ARM/Bicep, or Terraform. Qualifications: -8+ years of experience in Data Engineering roles, with 2+ in senior or lead roles. -Strong expertise in Azure Data Factory, Synapse Analytics, Azure Data Lake, Delta Lake, and SQL. -Proficient in Python, Spark, and data orchestration. -Deep experience with data integration, API data ingestion, and real-time/streaming ingestion using Event Hubs, Kafka, or similar tools. -Proven track record implementing data quality frameworks and data validation logic. -Experience deploying data solutions in Fabric Workspaces and managing lifecycle through CI/CD tools (e.g., Azure DevOps, GitHub Actions) -Solid understanding of data warehousing, data lakehouse architecture, and data governance -Strong problem-solving skills and ability to drive architecture decisions collaboratively.

DevOps Engineer (PowerShell)

Bengaluru

2 - 7 years

INR 4.0 - 9.0 Lacs P.A.

Work from Office

Full Time

Role Overview: We are looking for a skilled DevOps Engineer to perform a range of activities including resource provisioning, automation, and managing CI/CD pipelines. You will be responsible for supporting and improving our DevOps processes, documentation, and testing to ensure smooth and efficient development cycles. Required Skills & Experience: Strong experience with CI/CD Pipelines and Azure Kubernetes Proficiency in Azure DevOps Familiarity with Github Actions (Nice to have) Knowledge of Biceps , ARM Templates , PowerShell scripting , YAML , and Git Repositories The ideal candidate will play a key role in automating workflows, managing infrastructure, and ensuring a seamless integration and deployment process.

Senior Data Engineer (Sybase)

Bengaluru

6 - 12 years

INR 8.0 - 14.0 Lacs P.A.

Work from Office

Full Time

Key Responsibilities: -Write and optimize PL/SQL stored procedures for Sybase IQ and convert them into T-SQL stored procedures for SQL Server, ensuring that the functionality is preserved and optimized in the new environment. -Lead the debugging and troubleshooting of complex stored procedures, views, and functions during the migration process to ensure they perform as expected in SQL Server. -Ensure that PL/SQL stored procedures and T-SQL stored procedures are optimized for performance, adhering to best practices for query optimization, indexing, partitioning, and database design. -Take ownership of the migration of complex database objects (tables, views, functions, stored procedures) and large datasets from Sybase IQ to SQL Server, ensuring that data integrity and performance are maintained throughout. -Analyze and identify potential performance bottlenecks in existing Sybase IQ stored procedures and work to optimize them before migration to SQL Server. -Collaborate with database administrators and developers to resolve migration issues and ensure the smooth transition of database objects and data. -Implement SQL Server performance tuning techniques, including indexing strategies, query optimization, and partitioning, to ensure the migrated database performs optimally at scale. -Contribute to the development and execution of testing plans, including stress testing, performance validation, and data integrity checks on migrated data and stored procedures. -Document the migration process, including key steps, lessons learned, troubleshooting steps, and best practices to ensure future migrations are efficient and well-managed. -Provide guidance to junior engineers and team members on PL/SQL and T-SQL stored procedure writing and optimization techniques. Qualifications: -Bachelordegree in Computer Science, Information Technology, or a related field. -8+ years of hands-on experience as a Data Engineer or Database Developer, with a focus on PL/SQL and T-SQL stored procedures. -Extensive experience in writing and optimizing PL/SQL stored procedures for Sybase IQ and adapting them to T-SQL stored procedures for SQL Server. -Strong understanding of SQL Server, including expertise in query optimization, indexing, partitioning, and performance tuning. -Proven ability to debug, troubleshoot, and optimize complex stored procedures, functions, and views in PL/SQL and T-SQL. -Experience working with large datasets and complex database objects during migration processes. -Solid understanding of Sybase IQ database architecture and its migration to SQL Server. -Strong troubleshooting skills, particularly in data integrity, performance, and compatibility during migration. -Experience with migration tools and processes for moving large datasets from Sybase IQ to SQL Server. -Utilize BCP OUT and BCP IN for efficient data transfer between Sybase IQ and SQL Server, ensuring large datasets are moved quickly and accurately. -Strong communication skills, with the ability to collaborate effectively with cross-functional teams, including developers and DBAs. Preferred Skills: -Experience with cloud databases (e.g., Azure SQL Server or other cloud platforms). -Familiarity with data security, backup strategies, and disaster recovery in SQL Server environments. -Experience with performance profiling tools and database monitoring. Good to have: Experience with Full Convert or other similar migration tools.

Database Engineer

Bengaluru

2 - 4 years

INR 4.0 - 6.0 Lacs P.A.

Work from Office

Full Time

We are seeking a Database Engineer to migrate 4000+ MS Azure SQL (PaaS) databases to Azure Tenants. The role involves planning, testing, and executing the migration while optimizing the environment post-migration. Key Responsibilities: Migrate Azure SQL (PaaS) databases and ETL jobs to Azure Tenants Use Azure Data Factory for data migration and integration Ensure data integrity and optimal performance Document migration processes and resolve issues Collaborate with teams for post-migration optimizations Required Skills & Experience: Expertise in Azure SQL and PaaS Experience with data migration and ETL jobs Proficiency in Azure Data Factory Strong troubleshooting and migration skills

Database Engineer

Bengaluru

2 - 4 years

INR 4.0 - 6.0 Lacs P.A.

Work from Office

Full Time

Key Responsibilities: -Write and optimize PL/SQL stored procedures for Sybase IQ and convert them into T-SQL stored procedures for SQL Server, ensuring that they function optimally in the new environment. -Troubleshoot and debug complex PL/SQL and T-SQL stored procedures, resolving any issues that arise during migration and ensuring that the logic is correctly adapted to SQL Server. -Perform the migration of data from Sybase IQ to SQL Server, ensuring data integrity, consistency, and performance during the transfer process. -Assist in optimizing SQL Server performance post-migration by implementing strategies like indexing, partitioning, and query optimization for the migrated databases. -Collaborate with senior engineers and database administrators to address migration-related challenges, focusing on data accuracy, integrity, and performance during the migration process. -Analyze Sybase IQ stored procedures and database objects to identify potential performance bottlenecks and ensure smooth migration to SQL Server. -Participate in data migration testing, including stress testing, performance validation, and data integrity checks to ensure the database functions as expected in SQL Server. -Provide support in the optimization of the SQL Server environment, ensuring that the setup meets the scalability and performance requirements for migrated databases. -Document the migration process, including the steps involved in adapting PL/SQL to T-SQL, lessons learned, and best practices for future migrations. -Utilize BCP OUT and BCP IN for efficient data transfer between Sybase IQ and SQL Server, ensuring large datasets are moved quickly and accurately. Qualifications: -Bachelordegree in Computer Science, Information Technology, or a related field. -3+ years of hands-on experience in data engineering or database development, with a focus on PL/SQL and T-SQL. -Proven experience in migrating PL/SQL stored procedures from Sybase IQ to T-SQL stored procedures in SQL Server. -Strong understanding of SQL Server, including experience with query optimization, indexing, partitioning, and performance tuning. -Hands-on experience with Sybase IQ databases, including the migration of tables, views, functions, and stored procedures to SQL Server. -Familiarity with migration tools and the data migration process, ensuring smooth transitions between database systems. -Strong troubleshooting skills, particularly in the context of stored procedures, data integrity, and performance issues during migration. -Good collaboration and communication skills, working effectively with both senior engineers and cross-functional teams to resolve migration challenges. Preferred Skills: -Familiarity with cloud databases (e.g., Azure SQL Server, AWS RDS, or other cloud platforms). -Experience with data security, backup strategies, and disaster recovery in SQL Server environments. -Experience using performance profiling tools and database monitoring to ensure the migrated databases perform optimally. Good to have: Experience with Full Convert or other similar migration tools.

Data Engineer

Bengaluru

3 - 7 years

INR 5.0 - 9.0 Lacs P.A.

Work from Office

Full Time

Responsibilities: -Assist in developing ETL/ELT pipelines using Azure Data Factory and Synapse Pipelines to ingest and transform data from multiple internal and external sources. -Participate in data integration efforts, connecting to REST APIs, flat files, cloud storage, on-prem databases, and SaaS applications. -Implement basic to moderately complex data transformations (joins, filters, aggregations, derived columns) using SQL or mapping data flows. -Support the creation and execution of data quality checks, validations, and logging mechanisms to ensure data accuracy and completeness. -Help monitor and troubleshoot pipeline failures or data anomalies, escalating issues when needed. -Contribute to data cataloging, lineage documentation, and metadata tracking using Microsoft Purview. -Maintain clean, reusable code and follow team development practices. -Work closely with BI developers to ensure data is properly prepared for Power BI dashboards and reports. Qualifications: -3+ years in a data engineering, data analytics, or software development role with a data focus. -Exposure to or hands-on experience with Azure Data Factory, Synapse Analytics, SQL, and Azure Data Lake. -Familiarity with data transformation logic and data integration concepts. -Understanding of data quality assurance techniques and data validation principles. -Basic scripting skills (e.g., Python) and version control (Git). -Eagerness to learn modern data tools including Microsoft Fabric, Power BI, Purview, and CI/CD for data pipelines.

Cloud Engineer (Azure Kubernetes)

Bengaluru

3 - 6 years

INR 5.0 - 8.0 Lacs P.A.

Work from Office

Full Time

We are looking for a Cloud Engineer to implement best practices for Azure Kubernetes, focusing on orchestration, deployment, security, and monitoring. The role involves working with containers, CI/CD pipelines, and scaling solutions. Key Responsibilities: Manage and optimize Azure Kubernetes for orchestration, deployment, and scaling Implement security best practices for Kubernetes environments Set up and maintain CI/CD pipelines with GitHub Actions Work with Docker and JFrog Registry for container management Monitor and improve the performance of Azure Kubernetes clusters Required Skills: Experience with Azure Kubernetes Service (AKS) Proficient in Docker, CI/CD, and GitHub Actions Familiar with JFrog Registry and Kubernetes monitoring Knowledge of cloud security best practices

Cloud Engineer (Azure Storage)

Bengaluru

3 - 6 years

INR 5.0 - 8.0 Lacs P.A.

Work from Office

Full Time

We are looking for a Cloud Engineer to migrate millions of documents from Azure Blob Storage to TR Azure Blob Storage. The role includes planning, testing, documenting, and executing the migration. Key Responsibilities: Migrate documents from Azure Blob Storage to TR Azure Blob Storage Use Azure Storage (Blob/Table), Data Factory, and ETL jobs for migration Ensure data integrity, optimize performance, and resolve issues Document the migration process and collaborate with teams for smooth execution Required Skills: Expertise in Azure Storage (Blob/Table) Experience with data migration and ETL/Data Factory jobs Strong troubleshooting and documentation skills

Cloud Data Architect

Bengaluru, Karnataka

10 years

INR Not disclosed

Work from Office

Full Time

Job Information Date Opened 05/14/2025 Job Type Full time Industry Technology State/Province Karnataka Zip/Postal Code 560038 City Bangalore Country India About Us At Innover, we endeavor to see our clients become connected, insight-driven businesses. Our integrated Digital Experiences, Data & Insights and Digital Operations studios help clients embrace digital transformation and drive unique outstanding experiences that apply to the entire customer lifecycle. Our connected studios work in tandem to reimagine the convergence of innovation, technology, people, and business agility to deliver impressive returns on investments. We help organizations capitalize on current trends and game-changing technologies molding them into future-ready enterprises. Take a look at how each of our studios represents deep pockets of expertise and delivers on the promise of data-driven, connected enterprises. Job Description Job Summary: We are seeking a highly experienced and driven Cloud Data Architect to architect and lead the development of an enterprise-grade data platform using Microsoft Fabric. This role involves overseeing the full data lifecycle — from ingestion and transformation to analytics, governance, and deployment — by integrating Azure-native technologies such as Data Factory, Synapse Pipelines, Delta Lake, Spark, and Power BI within the Microsoft Fabric ecosystem. Key Responsibilities: Design and implement scalable, secure, and modular Lakehouse architectures in OneLake using Delta Lake and Fabric-native services. Architect medallion-layered data models (Bronze, Silver, Gold) that support batch and real-time analytics. Support data modeling for analytics, including star/snowflake schemas and semantic models for Power BI. Design and build robust data pipelines using Azure Data Factory, Synapse Pipelines, and Spark Notebooks (via Synapse or Fabric). Implement complex ETL/ELT logic, including joins, aggregations, SCDs, window functions, and schema evolution. Integrate a broad range of data sources — structured, semi-structured, and unstructured — from SQL, REST APIs, Event Hubs, Blob Storage, SharePoint, and more. Enable real-time streaming and event-driven processing with Azure Event Hubs, Kafka, or IoT Hub. Establish automated data quality checks, validation rules, and anomaly detection using Azure Data Quality, custom Python scripts, or Data Activator. Implement robust data lineage tracking, auditing, and error-handling mechanisms across the pipeline lifecycle. Enforce enterprise data governance using Microsoft Purview, including metadata management, data masking, RBAC, Managed Identities, and Key Vault integration. Enable low-latency BI through DirectLake mode and semantic models in Power BI. Develop KQL-based Real-Time Analytics solutions within Fabric for instant insights and monitoring. Establish data security architecture including RBAC, data masking, encryption, and integration with Key Vault and Entra ID (Azure AD). Set up CI/CD pipelines using Azure DevOps, GitHub Actions, and infrastructure-as-code tools like ARM, Bicep, or Terraform for deploying data infrastructure and Fabric artifacts. Promote version control, environment promotion, and release management strategies in Fabric Workspaces. Collaborate closely with BI developers and application teams to support integrated and analytics-ready data delivery. Define and maintain enterprise-wide data architecture standards, principles, and best practices. Mentor junior engineers, lead code reviews, establish engineering best practices, and maintain high standards of documentation and automation. Qualifications: 10+ years of experience in data engineering, with at least 2+ years in technical lead or architect roles. Proven expertise in Azure Data Factory, Synapse Analytics, Delta Lake, Azure Data Lake, and Power BI. Strong proficiency in Python, Spark, and SQL. Deep experience with data integration (REST APIs, SharePoint, Blob), event-driven pipelines (Event Hubs, Kafka), and streaming ingestion. Hands-on experience with data quality frameworks, data validation logic, and automated anomaly detection. Knowledge of Fabric Workspace lifecycle management, including CI/CD deployment strategies. Strong grasp of data warehousing, datalakehouse patterns, and governance frameworks (Purview, RBAC, data masking). Familiarity with real-time analytics using KQL and Data Activator within Fabric. Excellent leadership, communication, and cross-functional collaboration skills. Good to Have: Microsoft certifications such as: Azure Solutions Architect Azure Data Engineer Associate Microsoft Fabric certifications Industry-specific experience in finance, healthcare, manufacturing, or retail.

Innover - Business Analyst - Generative AI

Kolkata, West Bengal, India

3 years

Not disclosed

On-site

Full Time

Job Description We are currently seeking a Data and Insight Business Analyst with 3+ years of experience at the intersection of data and AI to join our dynamic team. If you are passionate about leveraging data to drive insights and facilitate business transformation, we want to hear from you. Key Responsibilities Collaborate with stakeholders, including business leaders, data scientists, and software developers, to identify and define business requirements and objectives related to Data, AI, and GenAI projects. Act as a liaison between technical and non-technical teams, translating complex business processes and requirements into clear, actionable tasks. Participate in the planning, scoping, and prioritization of Data, AI, and GenAI projects, ensuring alignment with organizational goals and strategies. Develop detailed business requirements documents, use cases, and user stories to support the development of software tools and applications. Work closely with data scientists and AI developers to ensure that AI models and solutions align with client needs and business objectives. Facilitate the testing and validation of applications, ensuring that they meet specified requirements and deliver expected outcomes. Collaborate on the development and documentation of standard operating procedures (SOPs) for processes and workflows to promote efficiency and consistency. Stay informed about advances in the field of data, AI, and supply chain management to provide insights on potential improvements and new opportunities for innovation. Skills And Experience 3+ years of Business Analyst experience in data-driven environments. Bachelor's degree in Engineering with an MBA from a top-tier institution. Strong analytical skills with proficiency in data analysis and interpretation. Excellent communication and collaboration skills, with the ability to bridge technical and non-technical teams effectively. Strong problem-solving and critical thinking abilities. Knowledge of AI and machine learning concepts, with an emphasis on Generative AI applications. Familiarity with data analysis and visualization tools (e.g., Python, R, Tableau). Understanding of supply chain processes and challenges. Ability to work independently and as part of a team in a fast-paced environment. Strong project management and organizational skills. (ref:hirist.tech) Show more Show less

Innover - Lead Software Engineer - CIAM Platform

Bengaluru, Karnataka, India

7 years

Not disclosed

On-site

Full Time

About The Role We are seeking a highly experienced and technically proficient Lead Software Engineer to take ownership of a critical user migration initiative within our SafeSend product ecosystem. This role involves leading the strategic migration from the legacy SafeSend Identity Server (MS Identity v4) to a modern Customer Identity and Access Management (CIAM) platform. Responsibilities As the technical lead, you will be responsible for planning, designing, implementing, and automating the migration process, ensuring a seamless user experience, enhanced security, and improved scalability. You will collaborate closely with cross-functional teams across engineering, DevOps, QA, and product Responsibilities : Lead and manage the end-to-end migration process of SafeSend users to the new CIAM platform. Architect the replacement of the existing MS Identity Server v4 with a scalable and secure CIAM solution (e.g., Azure AD B2C, Auth0, Okta, or equivalent). Design, document, and implement detailed migration strategies, including phased rollouts, data transformation, and user provisioning. Develop custom .NET Core applications and services to support integration with the CIAM platform and ensure interoperability with existing product components. Automate migration workflows to support high-volume, error-resistant transitions using scripts, APIs, and cloud automation tools. Establish monitoring, logging, and rollback mechanisms to minimize risk and ensure reliability. Define and enforce security best practices, focusing on OAuth2, OIDC, SSO, token lifecycles, and identity federation. Collaborate with QA teams to develop test plans for validation and regression testing of migrated user accounts. Provide technical leadership, mentorship, and code reviews for a small team of developers involved in the migration. Act as the subject matter expert for authentication and identity services during the transition and post-migration support Skills and Qualifications : 7+ years of experience in software development with a focus on .NET Core and C#. Strong experience working with Azure Cloud Services, including Azure AD B2C, Key Vault, App Services, and Azure Functions. Proficiency in REST API design and development, including secure API practices and versioning strategies. In-depth knowledge of OAuth2, OpenID Connect, SSO, and modern identity/authentication protocols. Hands-on experience with Microsoft Identity Server (version 4 or higher), including its configuration, customization, and limitations. Demonstrated experience leading or participating in CIAM or IAM migration projects. Strong understanding of SQL Server/MSQL, including schema design, migrations, and data mapping. Familiarity with DevOps practices and CI/CD pipelines, especially in Azure DevOps or GitHub Actions. Excellent documentation skills and the ability to translate complex workflows into actionable implementation steps. Strong problem-solving, communication, and leadership skills. (ref:hirist.tech) Show more Show less

Technical Helpdesk Specialist

Kolkata, West Bengal

0 years

INR Not disclosed

On-site

Full Time

Job Information Date Opened 04/29/2025 Job Type Full time Industry IT Services State/Province West Bengal Zip/Postal Code 700091 City Kolkata Country India About Us At Innover, we endeavor to see our clients become connected, insight-driven businesses. Our integrated Digital Experiences, Data & Insights and Digital Operations studios help clients embrace digital transformation and drive unique outstanding experiences that apply to the entire customer lifecycle. Our connected studios work in tandem to reimagine the convergence of innovation, technology, people, and business agility to deliver impressive returns on investments. We help organizations capitalize on current trends and game-changing technologies molding them into future-ready enterprises. Take a look at how each of our studios represents deep pockets of expertise and delivers on the promise of data-driven, connected enterprises. Job Description JOB DESCRIPTION – Technical Support – Data Center We need skilled *Technical Support Representatives* to handle break-fix requests for Supermicro clients who can diagnose and troubleshoot hardware and software issues for a wide range of server and computer components within data center environments. Professionals in the system engineering field, particularly those with experience in working with servers, should possess a combination of technical, analytical, and interpersonal skills. Here are some key skills for individuals in a system engineering background with server experience: 1. Server Administration: Operating Systems: Proficiency in various server operating systems such as Windows Server, Linux, Unix, etc. Configuration Management: Skills in setting up and managing server configurations. 2. Networking: TCP/IP: Understanding of the TCP/IP protocol suite and networking fundamentals. Firewalls and Security: Knowledge of network security principles and firewalls. 3. Hardware Knowledge: Server Hardware: Familiarity with different server hardware components and their functionalities. 4. Virtualization: Virtualization Technologies: Experience with virtualization platforms like VMware, Hyper-V, or KVM. 5. Scripting and Automation: Scripting Languages: Proficiency in scripting languages like PowerShell, Bash, or Python for automation and task scripting. 6. Monitoring and Performance Tuning: Performance Monitoring: Ability to monitor server performance and implement optimizations. Troubleshooting: Effective troubleshooting skills for identifying and resolving server-related issues. 7. Storage Management: Storage Technologies: Understanding of storage systems and technologies, including SAN and NAS. 8. Security Practices: Access Controls: Knowledge of access control and authentication mechanisms. Security Best Practices: Implementation of security best practices for servers. 9. Backup and Recovery: Backup Strategies: Understanding of backup and recovery strategies to ensure data integrity. 10. Communication and Documentation: Documentation Skills: Clear documentation of system configurations, processes, and procedures. Communication Skills: Effective communication to collaborate with cross-functional teams and stakeholders. 11. Problem Solving: Analytical Thinking: Strong analytical skills to diagnose and solve complex server-related issues. 12. Project Management: Project Planning: Basic project management skills for coordinating server-related projects. 13. Continuous Learning: Adaptability: Willingness to learn and adapt to new technologies and industry trends. Having a combination of these technical and soft skills is crucial for a system engineer working with servers to ensure efficient and secure system operations. Skills Required: Candidates are expected to possess skills and knowledge in the following areas:  RAID setup or basic server hardware  Understanding of server operations or practical experience with server systems  Hardware experience or skills with switches and routers  Skills to support Fortune 500 enterprise accounts  Familiarity with Integrated Lights-Out (ILO)  Proficiency in RAID configurations  Knowledge of server and computer components  Experience with rack-mounted equipment  Previous exposure to an Enterprise Server  Out-of-the-box problem-solving skills  Troubleshooting experience  Analytical skills  Ticket handling experience Additional Knowledge that will be an Advantage:

Quality Analyst

Kolkata, West Bengal

0 years

INR Not disclosed

On-site

Full Time

Job Information Date Opened 04/29/2025 Job Type Full time Industry IT Services State/Province West Bengal Zip/Postal Code 700091 City Kolkata Country India About Us At Innover, we endeavor to see our clients become connected, insight-driven businesses. Our integrated Digital Experiences, Data & Insights and Digital Operations studios help clients embrace digital transformation and drive unique outstanding experiences that apply to the entire customer lifecycle. Our connected studios work in tandem to reimagine the convergence of innovation, technology, people, and business agility to deliver impressive returns on investments. We help organizations capitalize on current trends and game-changing technologies molding them into future-ready enterprises. Take a look at how each of our studios represents deep pockets of expertise and delivers on the promise of data-driven, connected enterprises. Job Description Job Responsibilities: QA Following are the responsibilities of a Quality Analyst: 1. Call Audits 2. Technical support background (RingCentral Experience for Frontier) 3. Understanding of Data Center and its components 4. Timely feedback to employees 5. Mentoring / counselling all employees of the campaign to ensure process adherence 6. Ability to identify process gaps and make suggestions for process improvements. 7. To maintain/create daily/weekly/monthly MIS in MS Excel / Google sheet 8. To handle differences of opinion logically. 9. Responsible to keep the SOP up to date 10. Possess effective communication skills with an eye for detail 11. International BPO Voice Process Experience 12. 7QC Tools knowledge Requirements International BOP Experience Call Audits Technical Knowledge Flexible towards shifts and week offs Benefits Both Side Transportation Medical Insurance

Java Full Stack Developer

Bengaluru, Karnataka

5 years

INR Not disclosed

On-site

Full Time

Job Information Date Opened 05/23/2025 Job Type Full time Industry Technology State/Province Karnataka Zip/Postal Code 560038 City Bangalore Country India About Us At Innover, we endeavor to see our clients become connected, insight-driven businesses. Our integrated Digital Experiences, Data & Insights and Digital Operations studios help clients embrace digital transformation and drive unique outstanding experiences that apply to the entire customer lifecycle. Our connected studios work in tandem to reimagine the convergence of innovation, technology, people, and business agility to deliver impressive returns on investments. We help organizations capitalize on current trends and game-changing technologies molding them into future-ready enterprises. Take a look at how each of our studios represents deep pockets of expertise and delivers on the promise of data-driven, connected enterprises. Job Description Required qualifications: 5+ years’ experience in hands on development of highly performing enterprise grade digital experiences including front-end, web services, integrations and data services end digital experiences. Bachelor college degree in Computer science or related field Java with Spring Framework, Spring Boot, Spring MVC, JPA, Angular CSS, JQuery and JavaScript. Managing code and changes in a team environment to include experience with source control utilities, such as Git, Node + npm. Development with compliance to specified standards such as accessibility standards in the clients’ region or domain. D Design and develop for performance, operations, and supportability. Preferred qualifications: Experience designing, building and implementing Customer training digital experiences. Experience integrating with Training vendor products like Docebo, Kaltura. Cloud technology experience (e.g. AWS, Azure), or Docker is an advantage

Java Developer

Bengaluru, Karnataka

2 years

INR Not disclosed

On-site

Full Time

Job Information Date Opened 05/20/2025 Job Type Full time Industry Technology State/Province Karnataka Zip/Postal Code 560038 City Bangalore Country India About Us At Innover, we endeavor to see our clients become connected, insight-driven businesses. Our integrated Digital Experiences, Data & Insights and Digital Operations studios help clients embrace digital transformation and drive unique outstanding experiences that apply to the entire customer lifecycle. Our connected studios work in tandem to reimagine the convergence of innovation, technology, people, and business agility to deliver impressive returns on investments. We help organizations capitalize on current trends and game-changing technologies molding them into future-ready enterprises. Take a look at how each of our studios represents deep pockets of expertise and delivers on the promise of data-driven, connected enterprises. Job Description Bachelor’s in computer science or equivalent work experience 5+ years of professional experience designing, developing, deploying, and supporting products in an enterprise or SaaS environment. Minimum 5 years of strong experience in Java, spring framework, object-oriented design methodologies. Minimum 2 years of experience with relational databases like Oracle, Postgres or similar. Minimum 2 years of experience developing RESTful Service using Spring boot framework or similar, built using microservice based architecture hosted in a containerized environment such as ECS, EKS. Prefer hands on experience of building cloud native applications for one or more cloud provider e.g., AWS, Google Cloud. Understanding of concepts of CI/CD would be beneficial. Experience and interest in growing career in Reporting and data analytics space would be desired Skills in front-end UI development in Angular would be an advantage. Other specialized knowledge and skills required: Desire to learn new technologies. Proven strong analytical design and trouble-shooting skills Highly accountable for meeting all commitments and deadlines Effective communication skills, both written and verbal for technical and non-technical audiences Must be able to work independently as well as collaboratively Drive for continuous process improvement

Quickbase Lead

Bengaluru

4 - 5 years

INR 6.0 - 10.0 Lacs P.A.

Work from Office

Full Time

As a QuickBase Developer Lead, you will take a pivotal role in designing, developing, and implementing QuickBase applications. You will collaborate with cross-functional teams, providing technical leadership in building custom applications, dashboards, and integrating QuickBase with other tools. You will work closely with stakeholders to understand business requirements and translate them into efficient, scalable solutions. Duties and Responsibilities: Application Development: Design, develop, configure, enhance, and administer a variety of QuickBase applications. Integration: Identify and build integrations with other business tools/applications to optimize processes using QuickBase Pipelines. Dashboards & Reporting: Build intuitive dashboards and reports for end-users and management, ensuring data visibility and usability. Custom Development: Develop custom forms, pages, and workflows to meet specific business needs. Client Collaboration: Participate in client meetings to understand expectations/requirements, perform data analysis, and forecast future project scope. Cross-functional Collaboration: Work closely with stakeholders to understand and enhance business processes, optimizing them through QuickBase solutions. Development Collaboration: Work with other development teams for multi-disciplinary projects and integrations. System Maintenance: Perform monitoring, maintenance, and reporting on real-time QuickBase databases. Adoption & Training: Be accountable for ensuring the successful business adoption of system capabilities. Project Support: Support the Manager of Applications in driving product and program launch activities, ensuring adherence to project timelines. Experience and Skills: QuickBase Expertise: Strong experience in QuickBase application development, including QuickBase Pipelines, API integration, and custom page development. JavaScript & jQuery: Proficient in JavaScript, jQuery, and Git for custom development and integrations. DevOps & Version Control: Experience with Azure DevOps Board for project tracking and version control. Integration Experience: Expertise in integrating QuickBase with third-party applications using tools like Zapier. Agile Methodology: Experience in Agile Scrum development methodology, able to work in iterative and collaborative environments. Certifications (Preferred but not mandatory): QuickBase Builder and Expert Developer certification is a plus. The ideal experience level for a QuickBase Developer Lead would be: 8+ years of overall IT experience with at least 4-5+ years specifically in QuickBase application development and integration. Proven experience in leading development projects or teams, particularly in building and optimizing QuickBase applications and workflows. Experience working in Agile Scrum environments and collaborating with cross-functional teams.

Senior Data Scientist – ML & Generative AI

Kolkata, West Bengal

4 years

INR Not disclosed

On-site

Full Time

Job Information Date Opened 05/28/2025 Job Type Full time Industry Technology State/Province Karnataka/West Bengal Zip/Postal Code 700091/500083 City Kolkata/Bangalore Country India About Us At Innover, we endeavor to see our clients become connected, insight-driven businesses. Our integrated Digital Experiences, Data & Insights and Digital Operations studios help clients embrace digital transformation and drive unique outstanding experiences that apply to the entire customer lifecycle. Our connected studios work in tandem to reimagine the convergence of innovation, technology, people, and business agility to deliver impressive returns on investments. We help organizations capitalize on current trends and game-changing technologies molding them into future-ready enterprises. Take a look at how each of our studios represents deep pockets of expertise and delivers on the promise of data-driven, connected enterprises. Job Description About the Role Seeking a Senior Data Scientist who is equally comfortable building predictive models and architecting intelligent systems with Generative AI. This role is ideal for someone who thrives on solving complex business problems with the power of data, machine learning, and cutting-edge AI techniques — including large language models (LLMs), RAG pipelines, and prompt engineering. You’ll be at the forefront of innovation, driving the design and deployment of scalable AI solutions that power intelligent products, enhance automation, and enable smarter decision-making across the organization. Key Responsibilities Generative AI & LLMs Fine-tune and apply large language models (LLMs) for summarization, classification, generation, and dialogue use cases. Design and implement retrieval-augmented generation (RAG) pipelines using vector databases. Develop intelligent agents, agentic workflows and chat-based interfaces that translate natural language into actions or insights. Build multi-agent orchestration frameworks using tools such as LangGraph, AutoGen, or similar for enterprise-grade use cases. Create reusable prompt templates and evaluation strategies to ensure output quality and relevance. Machine Learning & Predictive Analytics Develop robust ML models for classification, regression, clustering, and time-series forecasting. Apply advanced feature engineering, model evaluation, and explainability techniques. Collaborate with stakeholders to define data-driven solutions aligned with business KPIs. Deployment & MLOps Lead the full model lifecycle from experimentation to deployment preferably using Azure, Databricks, or equivalent platforms. Monitor model performance, automate retraining, and ensure reliability through MLOps best practices. Data Strategy & Collaboration Work with data engineers to transform raw data into ML-ready datasets. Collaborate cross-functionally with product managers, developers, and business teams to turn use cases into scalable AI solutions. Mentor junior team members and contribute to AI/ML best practices across the org. Required Skills & Qualifications 4+ years of experience in data science or machine learning roles. Bachelor's, Master's degree, or Ph.D. in Computer Science, Data Science, Statistics, or a related field. Strong machine learning skills and 3+ years of experience productionizing machine learning models (Sklearn, XGBoost, or Deep Learning) Hands-on experience with Gen AI-related tech stack, including Azure cognitive search, Langchain, HuggingFace, vector DBs and agent frameworks like Autogen. Experience in fine-tuning open-source models like Llama etc. is a bonus. Strong programming skills in advanced python, with experience in SQL and cloud-based data platforms (Azure preferred). Understanding of model governance, versioning, monitoring, and evaluation. Ability to translate business problems into analytical frameworks and actionable models. Strong problem-solving mindset and ability to work in ambiguous, fast-paced environments. Strong storytelling and stakeholder communication skills.

Customer Care Representative

Kolkata

1 - 2 years

INR 3.0 - 4.0 Lacs P.A.

Work from Office

Full Time

JD for Frontier Order Assignment A Research, investigate and correct issues on Customer Service Orders and Trouble Ticket Requests B Program telephone dial tone and modify telephone features and long-distance services on customer phone lines C Resolve switch programming issues D Interact with other departments to attain company service objectives E Ensuring timely and accurate resolution of issues to close the Service Orders F Diagnosing and troubleshooting technical problems with software and network systems G Contributing to the creation and improvement of internal knowledge base resources H Review action taken on trouble tickets to ensure ticket was properly routed, trouble corrected, commitment met, and trouble closed properly I Maintain a record of all tasks carried out in the appropriate internal systems and accordingly disposition them J Must possess good judgment, be able to make decisions and maintain a professional image K Must be able to work under pressure, handle stress and accept criticism while always maintainingprofessional and courteous manners Requirements: - i Graduate with a minimum 1-2 years of experience ii Typing, keyboard and computer skills required iii Good communication skills, both written and verbal iv Strong analytical, problem solving and multi-tasking skills v Ability to work independently vi Must be willing to work overtime and extra hours during emergencies vii PC literacy in Windows-based applicationsviii Experience in troubleshooting (To determine why something does not work as expected and explain how to resolve the problem, prior experience in troubleshooting)ix Ability to understand and execute process flows x Familiarity with operating systems, hardware components, and software applications Note: Candidates should be comfortable working in any shift & on over the weekends based on business needs

Customer Care Representative

Kolkata, West Bengal

0 - 2 years

INR Not disclosed

On-site

Full Time

Job Information Date Opened 05/08/2025 Job Type Full time Industry IT Services State/Province West Bengal Zip/Postal Code 700091 City Kolkata Country India About Us At Innover, we endeavor to see our clients become connected, insight-driven businesses. Our integrated Digital Experiences, Data & Insights and Digital Operations studios help clients embrace digital transformation and drive unique outstanding experiences that apply to the entire customer lifecycle. Our connected studios work in tandem to reimagine the convergence of innovation, technology, people, and business agility to deliver impressive returns on investments. We help organizations capitalize on current trends and game-changing technologies molding them into future-ready enterprises. Take a look at how each of our studios represents deep pockets of expertise and delivers on the promise of data-driven, connected enterprises. Job Description JD for Frontier Order Assignment. A. Research, investigate and correct issues on Customer Service Orders and Trouble Ticket Requests. B. Program telephone dial tone and modify telephone features and long-distance services on customer phone lines. C. Resolve switch programming issues. D. Interact with other departments to attain company service objectives. E. Ensuring timely and accurate resolution of issues to close the Service Orders. F. Diagnosing and troubleshooting technical problems with software and network systems. G. Contributing to the creation and improvement of internal knowledge base resources. H. Review action taken on trouble tickets to ensure ticket was properly routed, trouble corrected, commitment met, and trouble closed properly. I. Maintain a record of all tasks carried out in the appropriate internal systems and accordingly disposition them. J. Must possess good judgment, be able to make decisions and maintain a professional image. K. Must be able to work under pressure, handle stress and accept criticism while always maintaining professional and courteous manners. Requirements: - i. Graduate with a minimum 1-2 years of experience. ii. Typing, keyboard and computer skills required. iii. Good communication skills, both written and verbal. iv. Strong analytical, problem solving and multi-tasking skills. v. Ability to work independently. vi. Must be willing to work overtime and extra hours during emergencies. vii. PC literacy in Windows-based applications viii. Experience in troubleshooting. (To determine why something does not work as expected and explain how to resolve the problem, prior experience in troubleshooting) ix. Ability to understand and execute process flows. x. Familiarity with operating systems, hardware components, and software applications. Note: Candidates should be comfortable working in any shift & on over the weekends based on business needs

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