ING Calypso Support Engineer

4 - 6 years

1 Lacs

Posted:1 week ago| Platform: Foundit logo

Apply

Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

Production Support & Maintenance

  • Provide

    functional and technical support

    for the

    Calypso platform

    .
  • Perform

    Run the Bank (RTB) and Change the Bank (CTB)

    functions.
  • Troubleshoot and resolve

    production issues

    in a timely manner.
  • Monitor system performance and ensure high availability.

Business Interaction & Query Resolution

  • Work closely with

    business users

    to address and resolve queries.
  • Collaborate with

    cross-functional teams

    to improve system functionality.
  • Assist in

    requirement gathering

    and

    issue analysis

    to enhance platform capabilities.

Continuous Improvement & Strategic Initiatives

  • Contribute to

    strategic bank initiatives

    aimed at

    enhancing Calypso capabilities

    .
  • Drive

    continuous learning and improvement

    in processes.
  • Work on modern

    Continuous Integration (CI) processes and toolchains

    .

Shift & Support Coverage

  • Participate in a

    rotational afternoon shift

    to ensure 24/7 support coverage.

Required Skills & Experience

Technical & Functional Expertise

  • 5+ years

    of experience in

    Calypso production support

    .
  • Hands-on experience in

    FX (Foreign Exchange) and MM (Money Market) products

    .
  • Strong

    problem-solving and troubleshooting

    skills.
  • Experience working with

    Continuous Integration (CI) processes

    .

Soft Skills

  • Strong

    communication and stakeholder management

    skills.
  • Ability to work effectively in a

    geographically dispersed team

    .
  • Proactive approach to

    learning and process improvement

    .

Nice to Have

  • Exposure to

    Calypso development/customization

    .
  • Experience with

    automation in production support

    .
  • Knowledge of

    cloud-based deployment and monitoring tools

    .

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You