Infrastructure Support Engineer - ESXi

Role : Relational Database - Infrastructure Support Engineer Experience : 5+ Years Notice period : Immediate to 30 Days Location : Bangalore Employment Type : Full Time, Permanent Working mode : Regular Job Summary : We are seeking a skilled Infrastructure Support Engineer to join our team. The ideal candidate will have a strong background in managing and supporting on-premises infrastructure, specifically ESXi and VxRail systems, as well as experience with AWS cloud environments. This role requires a proactive approach to system monitoring, troubleshooting, and maintenance, ensuring optimal performance and reliability of our infrastructure. Key Responsibilities : On-Premises Support : - Manage and support VMware ESXi environments using vSphere, including installation, configuration, and troubleshooting. - Install VMware ESXi hypervisors on physical servers. - Configure networking, storage, and resource pools for optimal performance. - Set up and manage vCenter Server for centralized management of ESXi hosts. - Diagnose and resolve issues related to ESXi host performance, connectivity, and VM operation. - Use VMware logs and diagnostic tools to identify problems and implement corrective actions. - Perform regular health checks and maintenance to ensure optimal performance. - Set up monitoring tools to track performance metrics of VMs and hosts, including CPU, memory, disk I/O, and network usage. - Identify bottlenecks and inefficiencies in the infrastructure and take corrective action. - Generate reports on system performance for management review. - Design and implement backup strategies using VMware vSphere Data Protection or third-party solutions (e.g., Veeam, Commvault). - Schedule regular backups of VMs and critical data to ensure data integrity and recoverability. - Test backup and restoration processes periodically to verify effectiveness. - Will be involved in L1 support on rotation AWS Support : - Assist in the design, deployment, and management of AWS infrastructure. - Monitor AWS resources, ensuring performance, cost-efficiency, and compliance with best practices. - Troubleshoot issues related to AWS services (EC2, S3, RDS, etc.) and provide solutions. - Collaborate with development teams to support application deployments in AWS environments. General Responsibilities : - Document processes, configurations, and troubleshooting steps for both on-prem and AWS environments. - Provide technical support and guidance to internal teams and end-users. - Stay current with industry trends and emerging technologies related to cloud and on-prem infrastructure. - Participate in on-call rotation and respond to infrastructure-related incidents. Qualifications : - Bachelor's degree in Computer Science or related field. - 5+ years of experience in infrastructure support, specializing in VMware (ESXi), vSphere, and VxRail. - Proven expertise in Linux administration. - Proficient in memory, disk, and CPU monitoring and management. - In-depth understanding of SAN, NFS, NAS. - Thorough knowledge of AWS services (Security/IAM) and architecture. - Skilled in scripting and automation tools (PowerShell, Python, AWS CLI). - Hands-on experience with containerization concepts. - Kubernetes, AWS EKS experience required. - Familiarity with networking concepts, security protocols, and best practices. - Windows administration preferred - Redhat VM / Nutanix Virtualization preferred - Strong problem-solving abilities and ability to work under pressure. - Excellent communication skills and collaborative mindset. Certifications : - VMware Certified Professional (VCP) certification. - AWS Certified Solutions Architect or similar certification.