Job
Description
As a strong Technology/Platform Delivery Lead with Infrastructure/Delivery Project management experience at Citigroup Services Technology- Infrastructure and Platform management team, you will be responsible for designing, building, and maintaining a stable and efficient infrastructure to optimize service delivery across Production, QA, and Dev environments. Key responsibilities: - Display strong working relationships with technology development teams, architecture & engineering teams, testing teams, project management teams, and infrastructure teams to identify technical and functional needs of infrastructure/platform needs and determine prioritization. - Work with Architecture and Engineering teams/cross-functional teams to develop standards through templates and processes to enforce best practices for software development to ensure platform/environments are stable. - Create comprehensive business requirement plans and champion Cloud/IaaS/PaaS adoption of new platforms during IT transformations. Provide Technology Benefit and Business Benefit for any new investment to procure Infrastructure. - Implement environment maturity models (Production, Contingency, Disaster Recovery) and coordinate build activities by working closely with Technology leads identifying business flow and applications in scope. - Drive adoption to Implement industry best practices and always use production stability and availability as a guideline while implementing solutions. - Experience in managing projects/programs for enterprise solutions and environment build for business-critical applications and client testing environments. - Experience in working with Development teams to evaluate capacity needs and estimate capacities based on utilization and growth trends to get demand for building messaging infrastructure. - Effectively manage day-to-day tasks/activities in coordination with a team of dev leads to meet the deliverables and schedule of a data solution component within a larger application project. - Collaborate with various application teams by organizing environment/platform related scope of work, planning, change and release management to meet tight deadlines. - Proactively engage during business requirements to assess any impact through implementation and Go Live of application components. Also provide cost/benefit analysis and Investment/funding estimates vs. Cost saves for Productivity. - Partner with other infra leads across business departments and the wider Citi technology groups to drive quality across the application onboarding and production stability initiatives. - Engage with Client relationship managers and various internal stakeholders to review business requirements and provide solutions to manage SLAs, KPIs, and solve conflicts by identifying application, technical, and data issues. - Drive opportunity by documenting lessons learnt and by measuring Key performance metrics to facilitate for continuous improvements. - Create complex project plans, perform impact analyses, solve/work high impact problems/projects, and provide resolution to restore services. - Review requirement documents, define hardware requirements and update processes and procedures as necessary. - Ensure ongoing compliance with regulatory requirements such as EOVS upgrades. - Ability to operate with a limited level of direct supervision. - Exercise independence of judgment and autonomy. - Act as SME to senior stakeholders and/or other team members. Skills & Qualifications: - 10+ years of experience in roles centered around infrastructure delivery (application hosting and/or end user services) with a proven track record of operational process change and improvement. - Expert level skills in SQL, Windows, Linux, Oracle, MSSQL. - Exposure to Cloud-based technologies, Microservices, OpenShift, AWS, Google, Azure, etc. - Experience in managing Infrastructure projects for Enterprise Container Solutions/OpenShift/Cloud by defining scope, dependencies, and priorities. - Knowledge of industry standard tools and technologies such as AppDynamics, Dynatrace, and other Observability tools. - Basic level skills in MQ, TIBCO, Java, Kafka, MQ, Tomcat, JBoss, and Middleware/Messaging. - Understanding of how specialization within the area contributes to the business and of competitors" products and services. - Ability to develop projects required for the design of metrics, analytical tools, benchmarking activities, and best practices. - Ability to work with virtual/in-person teams and work under pressure/to a deadline. - A self-starter who can deliver well as part of a team. - Ability to work under pressure during tight deadlines. - Presentation skills with a high degree of comfort speaking with executives, IT Management, and developers. - Demonstrated ability to adapt to new technologies and learn quickly. - Strong relationship builder, works as a partner with multiple stakeholders and business areas. - Experience in a Financial Services or large complex and/or global environment preferred. - Effective written and verbal communication skills. - Effective analytic/diagnostic/problem-solving skills. - Ability to communicate technical concepts to a non-technical audience. Education: - Bachelors/University degree in Computer Science or Information Technology. - Masters degree preferred. - Industry certification such as PMP or Technology certifications preferred.,
