Infrastructure and Production Security Manager

• We are seeking a dynamic and experienced

  Infrastructure & Production Security Manager

  within

  ISPL ARVAL Production

  to manage our Infrastructure & Production Security operations teams. This pivotal role involves close collaboration with central infrastructure, production security, application production support, command center operations and technology monitoring teams working in different delivery centers of ARVAL in France & other countries.
• The ideal candidate should possess good level of expertise in managing various transformation programs like Datacenter Setup & Migrations, Obsolescence Management and operational excellence in managing Disaster Recovery (DR) drills, Production Migrations and Environment upgrades. This role will involve transformation & transition of activities from outsourced centers to ISPL aligning with global production operational, procedural & organizational model working in close collaboration with ARVAL Production tribe leadership & operational teams.

Responsibilities

• Lead and manage various Infrastructure teams of Digital Platforms and Production security operations in a global follow-the-sun support model.
• Drive and monitor production health using tools like Dynatrace, ensuring proactive issue detection and resolution.
• Oversee and ensure adherence to best practices across Incident, Problem, and Change Management processes.
• Manage key operational events including Datacenter Migrations, Disaster Recovery (DR) drills, Production Migrations and Environment upgrades.
• Driving & reporting Vulnerability, Obsolescence, patch management of the environments within the ARVAL landscape
• Develop and maintain production reporting, providing actionable insights and clear communication to stakeholders.
• Ensure SOD, EOD, EOM, EOY processes are managed as per the standard operating Procedures.
• Foster automation, innovation, and continuous improvement in production activities aligned with production group strategies.
• Lead the transformation journey by successfully transitioning activities from outsourced companies to ISPL offshoring support model.
• Motivate, mentor, and develop team leads and support staff, building a high-performance, collaborative team culture.
• Ensure alignment with global standards, risk controls, and compliance expectations. Serve as the primary escalation point for high-impact incidents and business-critical issues
• Stakeholder management and coordination with various Region and domain heads.