2 - 5 years
3 - 7 Lacs
Posted:1 week ago|
Platform:
Work from Office
Full Time
Job Title: Infra Tech Support Practitioner Locations: Gurgaon, Mumbai, Bengaluru, Bhubaneswar Experience: 27+ Years Education: 15 Years Full-Time Job Summary Seeking an Infra Tech Support Practitioner to manage L1 and L2 technical support, monitor infrastructure health, and ensure system stability across enterprise environments. Key Responsibilities Provide remote/on-site support for systems and servicesTroubleshoot L1 & L2 network/server issuesMonitor performance and resolve infrastructure bottlenecksCollaborate with teams and contribute to process improvementsEnsure compliance with service models and SLAs. Required Skills Expertise in Network Infrastructure and Site Reliability Engineering Strong understanding of network protocols, server architecture, and system monitoring Familiarity with cloud platforms and virtualization technologies.
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