Infra Tech Support Practitioner

 About The Role  

Project Role :Infra Tech Support Practitioner

Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills :VMware Datacenter Virtualization Architecture and Design

Good to have skills :NAMinimum
5 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance for production and development systems and software products. Your typical day will involve troubleshooting issues, both remotely and onsite, ensuring that configured services operate smoothly across various platforms. You will engage with hardware and software support, implementing technology at the operating system level, and addressing challenges in server and network areas. Your role will require you to work within defined operating models and processes, ensuring that all systems function optimally and efficiently.
Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor system performance and proactively address potential issues. Professional & Technical Skills:

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Must To Have Skills:

Proficiency in VMware Datacenter Virtualization Architecture and Design.- Strong understanding of server and network infrastructure.- Experience with troubleshooting and resolving hardware and software issues.- Familiarity with operating system-level implementations and configurations.- Ability to work collaboratively in a team-oriented environment.
Additional Information:- The candidate should have minimum 5 years of experience in VMware Datacenter Virtualization Architecture and Design.- This position is based in Hyderabad.- A 15 years full time education is required. Qualification 
15 years full time education