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Accenture
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Infra Tech Support Practitioner

Infra Tech Support Practitioner

Accenture

7 - 12 years

1 - 5 Lacs

bengaluru

Posted:1 day ago| Platform:

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Skills Required

dbms system maintenance technical support jcl troubleshooting mainframes rexx networking mvs ispf tso system administration sdsf spufi cobol fitness xpeditor cics file-aid vsam ca zos

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

Project Role :Infra Tech Support Practitioner

Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills :IBM z/OS

Good to have skills :NA
Minimum 7.5 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work on various platforms, implementing technology at the operating system-level and performing basic to intermediate level troubleshooting. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Ensure smooth functioning of production and development systems- Perform hardware/software support for configured services- Troubleshoot and resolve issues at L1 and L2 levels Professional & Technical
Skills:

-
Must To Have Skills:

Proficiency in IBM z/OS- Strong understanding of system maintenance and support- Experience in implementing technology at the operating system-level- Knowledge of server and network areas- Ability to troubleshoot and resolve technical issues efficiently
Additional Information:- The candidate should have a minimum of 7.5 years of experience in IBM z/OS- This position is based at our Bengaluru office- A 15 years full time education is required Qualification 15 years full time education

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Infra Tech Support Practitioner