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Infra Tech Support Practitioner

Infra Tech Support Practitioner

Accenture

7 - 12 years

1 - 5 Lacs

Pune

Posted:2 weeks ago| Platform:

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Skills Required

networking protocols technical support troubleshooting sdn nfv switching tcp python c++ project management c ip networking bgp technology solutions ospf docker routing linux mpls openstack aws cloud computing ccna

Work Mode

Work from Office

Job Type

Full Time

Job Description

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : SDN NFV Software Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work on various platforms, implementing technology at the operating system-level and performing basic and intermediate level troubleshooting. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Implement new technology solutions- Conduct regular system audits- Train team members on new technologies Professional & Technical Skills: - Must To Have Skills: Proficiency in SDN NFV Software- Strong understanding of network protocols- Experience with virtualization technologies- Knowledge of cloud computing platforms- Hands-on experience with troubleshooting network issues Additional Information:- The candidate should have a minimum of 7.5 years of experience in SDN NFV Software- This position is based at our Pune office- A 15 years full time education is required Qualification 15 years full time education

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600,000+ Employees

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Global Lead for Technology & Chief Operating Officer
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