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5 Job openings at Infosquare global solutions
tellecaller

Bengaluru, Karnataka

0 - 1 years

INR 0.25 - 0.8 Lacs P.A.

Work from Office

Full Time

Responsibilities Make outbound calls to potential customers to promote products/services. Respond to customer inquiries and resolve any issues promptly. Maintain a high level of customer satisfaction by providing excellent service. Provide detailed information about products and services. Achieve daily and monthly call targets as set by the management. Document customer interactions and update CRM systems accordingly. Follow up on customer inquiries and ensure timely resolution. Collaborate with the sales team to close leads. Qualifications High school diploma or equivalent; bachelor's degree preferred. Previous experience in a customer service or telecalling role. Excellent communication and interpersonal skills. Ability to handle rejection and maintain a positive attitude. Strong organizational skills and attention to detail. Proficient in using CRM software and MS Office applications. Skills Excellent verbal communication Customer relationship management (CRM) Sales techniques Problem-solving Active listening Time management Microsoft Office Data entry Job Type: Full-time Pay: ₹25,000.00 - ₹80,000.00 per month Schedule: Day shift Experience: total 5work: 1 year (Preferred) Work Location: In person

voice process

Bengaluru, Karnataka

0 - 1 years

INR 0.25 - 0.8 Lacs P.A.

Work from Office

Full Time

Job Brief The main responsibility of a non-voice process employee is to process tasks accurately and effectively, meeting the set standards of quality and production. A non-voice process worker must have a meticulous eye for detail and a positive attitude in problem solving. The job requires knowledge and experience in new data entry, ago-editing, and other associated software programs and tools. Good English comprehension and writing skills are needed to accurately process customer requests, queries, and to interpret customer data. Computer proficiency is essential for this type of job. Responsibilities Analyzing customer data: Analyzing customer data to gain insights into their needs. Performing data entry tasks: Entering customer information into a database in an accurate and timely manner. Processing customer requests: Processing customer requests by researching and following up. Executing customer queries: Executing customer queries while ensuring the highest level of customer satisfaction. Maintaining customer relationships: Developing and maintaining customer relationships to ensure long-term loyalty. Requirements and Skills Secondary school diploma: A professional certification in data entry is preferred. High attention to detail: Being able to accurately input customer data into the system. Problem-solving skills: Being able to interpret customer data and providing solutions for customer queries. Good interpersonal skills: Being able to work effectively in a team environment and developing a strong rapport with customers. Computer proficiency: Being able to work with MS Office, data entry, and other related software programs. Job Type: Full-time Pay: ₹25,000.00 - ₹80,000.00 per month Schedule: Day shift Monday to Friday Morning shift Experience: total 5work: 1 year (Preferred) Work Location: In person

Driver

Bengaluru, Karnataka

0 years

INR 0.25 - 0.8 Lacs P.A.

On-site

Full Time

Job brief We are looking for a Driver to transport clients in a comfortable, safe and timely manner. Driver responsibilities include arranging regular cleaning and maintenance services for the vehicle, planning each route based on road and traffic conditions and managing payments. Ultimately, you will help us increase customer satisfaction, making sure clients depend on us for their transportation needs. To be considered for this role, you should have a valid driver’s license and a clean driving record with no traffic violations. Note that you don’t need to have a car; we provide drivers with our own vehicles. Responsibilities Map out driving routes ahead of time to determine the most expedient trip Pick up clients from the place and at the time they’ve requested Collect payments and issue receipts Assist clients with loading and unloading their luggage Listen to traffic and weather reports to stay up-to-date on road conditions Adjust the route to avoid heavy traffic or road constructions, as needed Answer clients’ questions about the area and local places of interest Ensure the car seats are clean and comfortable for all riders Schedule regular car service appointments and report any issues Book car wash and detailing services to maintain interior and exterior cleanliness of the car Requirements and skills Proven experience as a Driver A valid driver’s license A clean driving record Minimum visual acuity of 20/50 (or corrected to 20/50) Familiarity with GPS devices Knowledge of area roads and neighborhoods Ability to lift heavy packages and luggage Availability to occasionally take weekend and night shifts A polite and professional disposition Ability to remain calm in stressful driving situations (e.g. at rush hour) A high school diploma Job Type: Full-time Pay: ₹25,000.00 - ₹80,000.00 per month Schedule: Day shift Rotational shift Work Location: In person

Title Hardware & Network Engineer

karnataka

2 - 6 years

INR Not disclosed

On-site

Full Time

As a Network Engineer, your primary objective is to establish and maintain a robust and efficient network infrastructure. Collaborating with fellow IT professionals, you will evaluate the organization's requirements and implement solutions to ensure a secure and reliable network. Your responsibilities will involve troubleshooting network issues, upgrading hardware and software, and staying abreast of industry trends to provide recommendations for improvements. You will be responsible for designing and implementing network solutions, including LANs, WANs, and other network topologies. Evaluating and selecting appropriate hardware and software to meet organizational needs, monitoring network performance to ensure optimal operation, conducting routine maintenance and upgrades to prevent downtime and security risks, diagnosing and resolving network faults promptly, providing technical support to end-users, and collaborating with other IT teams for issue resolution. Moreover, you will be required to create and maintain detailed documentation on network configurations, procedures, and troubleshooting steps. Working closely with system administrators and security specialists, you will contribute to maintaining a cohesive IT environment. The ideal candidate for this role should hold a bachelor's degree in computer science, information technology, or a related field, along with at least 2 years of relevant experience. Proficiency in networking protocols and technologies, knowledge of network hardware (such as routers, switches, and firewalls) and software, and relevant certifications like Cisco Certified Network Associate (CCNA) or CompTIA Network+ are necessary. Strong analytical and problem-solving skills, as well as excellent communication abilities for effective collaboration and user support, are essential. This is a full-time position with a day shift schedule. Prior experience of 1 year in a similar role is preferred. The work location is on-site.,

Hardware & Network Engineer

karnataka

2 - 6 years

INR Not disclosed

On-site

Full Time

As a Network Engineer, your primary objective is to establish and uphold a robust and effective network infrastructure. Collaborating with fellow IT professionals, you will evaluate the organization's requirements and implement solutions to ensure a secure and reliable network. Your responsibilities will encompass troubleshooting network issues, enhancing hardware and software, and staying updated on industry advancements to propose enhancements. You will be accountable for designing and deploying network configurations, evaluating and choosing suitable hardware and software solutions, monitoring network performance to ensure optimal functionality, conducting regular maintenance and upgrades to prevent downtime and security risks, promptly addressing network malfunctions, providing technical support to end-users, and cooperating with other IT departments to resolve issues effectively. Additionally, you will be responsible for creating and maintaining comprehensive documentation on network configurations, processes, and troubleshooting methods, and collaborating with system administrators and security experts to sustain a unified IT environment. The ideal candidate for this role must possess a Bachelor's degree in Computer Science, Information Technology, or a related field, along with a minimum of 2 years of relevant experience. Proficiency in networking protocols and technologies, familiarity with network hardware (e.g., routers, switches, firewalls), and certifications such as Cisco Certified Network Associate (CCNA) or CompTIA Network+ are essential. Strong analytical and problem-solving skills, along with excellent communication abilities for seamless collaboration and user support, are crucial for success in this position. This is a full-time position with a day shift schedule, requiring on-site work experience. If you meet these qualifications and are eager to contribute your expertise to maintaining an efficient network infrastructure, we encourage you to apply for this role.,

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