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5.0 - 8.0 years

3 - 7 Lacs

Pune

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Overview: The Client Associate is responsible for Service delivery of accounting process for clients. The other responsibilities of Team Leader are - Project Management, Managing quality, System testing. Core job duties: The roles and responsibilities include the following: Handle book-keeping/accounting activities, finalization of accounts, Reconciliations & Reporting, Statutory Compliances Assist in transition of new processes from existing and new clients. Ensure all work meets with the SLA/Compliance requirements of the business and client To implement changes effectively and mitigate any impact on clients and ensure colleagues are adequately trained and briefed on the new ways of working To join client service review meetings and demonstrate expertise to bring value to the client and their organisation Develop and maintain effective client relationship. To immediately respond to any client escalations, supporting the resolution of the problem and implementing the necessary preventative actions Ensure any compliance incidents are reported and resolved correctly To support with the creation and updates of standard operating procedures and processes To ensure the team you are a member of delivers the required levels of service performance to clients Help coach and train other colleagues to achieve the required levels of performance and productivity Support with training of colleagues, share knowledge and support colleagues as required, particularly on complex work matters To ensure all work undertaken for clients is billed accurately To help identify new revenue opportunities with clients To support in the collection of receivables from clients To identify further opportunities for process and efficiency improvements Support process improvements and ensure processing systems are fully utilised to achieve margin and productivity targets Assist in Recruitment process Assist/Provide Pre-Sales Support Communication - Managing day to day communication with Internal teams/Client/Clients consultants and Auditors/External via emails/Calls Key attributes and skills: Self-motivated Strong coordination Ability to work equally well either independently or as part of a team Plan, monitor and manage activities for self Must be enthusiastic and self-initiator Excellent in numbers with good attention to detail Good written and verbal communication skill Able to handle pressure, and good at multi-tasking Passion, energy, and enthusiasm to produce results High degree of integrity and commitment Disciplined process-oriented work style Required qualifications: 6-7 years of experience (includes 2+ years of experience in handling above job duties) B. Com, Inter CA/CMA/CWA/M. Com Experience in core accounting process Good knowledge of statutory Indian laws & compliances, TDS, I.T, GST Advance Excel skills Accounting Software Proficiency - Tally ERP Candidates who have worked in BPO/KPO/ITES/ Accounting Industry, subsidiaries of foreign holding companies would be added advantage.

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8.0 - 13.0 years

10 - 12 Lacs

Kochi, Kannur, Kollam

Work from Office

Candidate should have minimum 8yrs of experience in Indian Tax, income tax return filing/ Indian GST filings, preferably working in CA firms. Work Location - Kochi Shift - 4pm - 1am + Weekend Off Required Candidate profile Immediate Joiners OR Max 1 month notice period candidates can apply Call HR Sadiq @ 8904378561 for more details.

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0.0 - 2.0 years

0 - 2 Lacs

Coimbatore, Tamil Nadu, India

On-site

Strong communication skills - both oral and written Knowledge in Financial Accounting, Financial Management Accounting and Costing Knowledge about Taxation and specially India taxation - both direct and indirect Preferred technical and professional experience M.Com Proven interpersonal skills while contributing to team effort by accomplishing related results as needed Up-to-date technical knowledge by attending educational workshops, reviewing publications

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14.0 - 21.0 years

45 - 65 Lacs

Kolkata, Hyderabad, Bengaluru

Work from Office

Requirement: SAP FICO Lead Job Location: Kolkata Exp bracket: 15 18 Years. Job Description: Enhancement & Optimization: Lead the design, configuration, and implementation of SAP FICO enhancements to meet business requirements across all business verticals. Collaborate with business stakeholders to identify opportunities for process improvements and system optimization. Conduct system testing and validation for new enhancements, ensuring alignment with business processes. S/4HANA Migration Support: Actively participate in the planning and execution of the migration from SAP ECC to SAP S/4HANA. Provide expertise on the impact of migration on the FICO modules, including data migration, system configuration, and process changes. Work closely with project teams to ensure a smooth transition to S/4HANA, minimising disruptions to business operations. Project Management: Act as the lead SAP FICO expert on cross functional projects, ensuring timely delivery and alignment with strategic business objectives. Coordinate with internal IT teams and external consultants to manage project timelines, resources, and deliverables. SAP FICO Support & Maintenance: Provide expert level support for the SAP FICO modules, ensuring system integrity, resolving issues, and maintaining uptime. Troubleshoot and resolve SAP FICO related incidents and service requests within agreed SLAs. Training & Documentation: Develop and deliver training programs to end users and key stakeholders on SAP FICO processes, enhancements, and the upcoming S/4HANA migration. Maintain comprehensive documentation of SAP FICO configurations, processes, and changes for knowledge sharing and future reference. Compliance & Best Practices: Ensure compliance with corporate policies, financial regulations, and industry standards in all SAP FICO related activities. Stay updated on SAP best practices, particularly related to S/4HANA, to continuously improve the effectiveness of the SAP FICO modules. Qualifications: 1. Chartered Accountant. 2. Minimum of 15 years of experience in SAP FICO module implementation, support, and enhancement. 3. Proven experience in managing SAP FICO modules in a complex, multibusiness vertical environment. 4. Strong understanding of financial processes, including General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting, Cost Centre Accounting, Profit Centre Accounting, Internal Orders and Indian Taxation including GST. 5. Expertise in SAP FICO configuration, integration with other SAP modules, and knowledge of SAP S/4HANA. 6. Experience in SAP S/4HANA migration or implementation is highly desirable. 7. Excellent problem solving, analytical, and communication skills. 8. Ability to work effectively in a fast paced, dynamic environment and manage multiple priorities.

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0.0 - 2.0 years

0 - 1 Lacs

Kolkata

Work from Office

Looking for a part-time accountant to handle basic bookkeeping, GST filing, and reconciliations using Zoho. Flexible hours, remote-friendly. Bonus if you enjoy numbers and startups! Salary negotiable, with growth potential.

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0.0 - 5.0 years

3 - 4 Lacs

Tirupati, Anantapur, Vijayawada

Work from Office

Walk in Date: 30th May 2025-20th June 2025 Walk in Time :10am to 1pm Walk in Venue: Wisdom Bridge Management Consultants Singasandra, Hosur Main Road, Bengaluru Landmark: Singasandra Govt school ,post Contact on: 080-49546910,8147492898 Required Candidate profile Walk-in any Fresher's 2018-2024 Accounts/Finance/Taxation/Analyst Any Graduate/PG in Good Accounting Knowledge, Strong Communication and Computer Skills, Good at Financial and Accounting Process.

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0.0 - 5.0 years

3 - 4 Lacs

Kadapa, Madanapalle, Punganur

Work from Office

Walk in Date: 30th May 2025-20th June 2025 Walk in Time :10am to 1pm Walk in Venue: Wisdom Bridge Management Consultants Singasandra, Hosur Main Road, Bengaluru Landmark: Singasandra Govt school ,post Contact on: 080-49546910,8147492898 Required Candidate profile Walk-in any Fresher's 2018-2024 Accounts/Finance/Taxation/Analyst Any Graduate/PG in Good Accounting Knowledge, Strong Communication and Computer Skills, Good at Financial and Accounting Process.

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0.0 - 5.0 years

3 - 4 Lacs

Kasargode, Kannur, Pudukkottai

Work from Office

Walk in Date: 30th May 2025-20th June 2025 Walk in Time :10am to 1pm Walk in Venue: Wisdom Bridge Management Consultants Singasandra, Hosur Main Road, Bengaluru Landmark: Singasandra Govt school ,post Contact on: 080-49546910,8147492898 Required Candidate profile Walk-in any Fresher's 2018-2024 Accounts/Finance/Taxation/Analyst Any Graduate/PG in Good Accounting Knowledge, Strong Communication and Computer Skills, Good at Financial and Accounting Process.

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0.0 - 5.0 years

3 - 4 Lacs

Hosur, Pudukkottai, Krishnagiri

Work from Office

Walk in Date: 30th May 2025-20th June 2025 Walk in Time :10am to 1pm Walk in Venue: Wisdom Bridge Management Consultants Singasandra, Hosur Main Road, Bengaluru Landmark: Singasandra Govt school ,post Contact on: 080-49546910,8147492898 Required Candidate profile Walk-in any Fresher's 2018-2024 Accounts/Finance/Taxation/Analyst Any Graduate/PG in Good Accounting Knowledge, Strong Communication and Computer Skills, Good at Financial and Accounting Process.

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0.0 - 5.0 years

3 - 4 Lacs

Ballari, Bidar, Dharwad

Work from Office

Walk in Date: 30th May 2025-20th June 2025 Walk in Time :10am to 1pm Walk in Venue: Wisdom Bridge Management Consultants Singasandra, Hosur Main Road, Bengaluru Landmark: Singasandra Govt school ,post Contact on: 080-49546910,8147492898 Required Candidate profile Walk-in any Fresher's 2018-2024 Accounts/Finance/Taxation/Analyst Any Graduate/PG in Good Accounting Knowledge, Strong Communication and Computer Skills, Good at Financial and Accounting Process.

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0.0 - 5.0 years

3 - 4 Lacs

Chitradurga, Hassan, Hubli

Work from Office

Walk in Date: 30th May 2025-20th June 2025 Walk in Time :10am to 1pm Walk in Venue: Wisdom Bridge Management Consultants Singasandra, Hosur Main Road, Bengaluru Landmark: Singasandra Govt school ,post Contact on: 080-49546910,8147492898 Required Candidate profile Walk-in any Fresher's 2018-2024 Accounts/Finance/Taxation/Analyst Any Graduate/PG in Good Accounting Knowledge, Strong Communication and Computer Skills, Good at Financial and Accounting Process.

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0.0 - 5.0 years

3 - 4 Lacs

Mandya, Tumkur, Devanahalli

Work from Office

Walk in Date: 30th May 2025-20th June 2025 Walk in Time :10am to 1pm Walk in Venue: Wisdom Bridge Management Consultants Singasandra, Hosur Main Road, Bengaluru Landmark: Singasandra Govt school ,post Contact on: 080-49546910,8147492898 Required Candidate profile Walk-in any Fresher's 2018-2024 Accounts/Finance/Taxation/Analyst Any Graduate/PG in Good Accounting Knowledge, Strong Communication and Computer Skills, Good at Financial and Accounting Process.

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5.0 - 10.0 years

4 - 9 Lacs

Navi Mumbai

Work from Office

Hi, Greetings from Peoplefy Infosolutions !!! We are hiring for one of our reputed MNC client based in Navi Mumbai. We are looking for candidates with 5+ years of experience in taxation. Job Description: Mainly supervise & manage closely day-to-day activities for VAT and corporate tax purposes Supervise and review the tax preparation and tax returns. Supervise the tax return submission & payments as per the set deadlines. Supervise the tax reconciliations Supervise the customs reconciliations reports with the books Provide guidance to finance and non-finance departments regarding tax compliance requirements. Supervise the tax refunds process Follow up the tax audit queries with internal & external auditors Monitor changes in tax laws/regulations and assess the impact on the organization’s operations Support in assessing tax compliance requirements for new projects Interested candidates for above position kindly share your CVs on sneh.ne@peoplefy.com with below details - Experience : CTC : Expected CTC : Notice Period : Location :

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5.0 - 8.0 years

8 - 12 Lacs

Surat

Work from Office

Job Summery As a Direct Tax Manager, you will play a critical role in managing the company's direct tax function. You will be responsible for developing and implementing tax strategies, researching and interpreting tax laws and regulations, preparing and reviewing tax returns, and overseeing tax audits. Role & responsibilities Conduct a thorough analysis of taxes to provide expert advice on tax planning and optimization opportunities to ensure compliance with local regulations. Preparation of Tax Audit, Transfer Pricing, Income Tax Returns, TDS Returns and other statutory forms based on detailed analysis of applicability of clauses, sections etc. and information through effective co-ordination with various functions. Monthly/Quarterly TDS & Advance Tax calculations, deposits and filing returns. Coordinate and manage department audits, inquiries and notices from tax authorities. Maintain documentation and records related to tax filings, provisions and other tax-related activities. Collaborate with other departments and teams, such as finance, legal and operations, to ensure alignment and coordination on tax matters. Provide guidance and support to internal stakeholders on financial issues, including tax implications of business decisions and transactions. Stay updated with changes in tax laws and regulations in India and proactively identify potential risks or opportunities for the organization.. Foster a culture of tax compliance and awareness throughout the organization, providing training and support as needed. Required skills and qualifications A bachelor's degree in commerce, accounting, taxation or a related field. Professional qualification of Chartered Accountant (CA) Minimum of 5 years of experience in direct tax management Strong understanding of tax planning strategies. Exceptional communication and interpersonal skills to effectively collaborate with internal and external stakeholders. Excellent analytical and problem-solving skills with strong attention to detail. Preferred skills and qualifications Strong knowledge of Microsoft Excel and Microsoft Office. Familiarity with enterprise resource planning (ERP) software Experience in leading and managing a team.

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3.0 - 8.0 years

3 - 6 Lacs

Hyderabad

Work from Office

We are looking for a highly skilled and experienced Tax Senior Associate to join our team in Bengaluru. The ideal candidate will have 3-8 years of experience in public accounting or a combination of public accounting and industry experience. Roles and Responsibility Perform tax planning, research, and analysis to resolve complex tax issues. Generate and sustain client relationships through excellent service and communication. Assist in managing and implementing multiple projects simultaneously, including client interviews, computations, data gathering, and resource coordination. Develop an understanding of clients' businesses and become a functional expert in the area. Contribute to the success of R&D engagements by providing expertise and guidance. Stay current on tax practices and changes in tax law to ensure compliance and excellence. Job Requirements Minimum 3 years of experience in public accounting or a combination of public accounting and industry experience. Bachelor's Degree in Accounting or a master's degree in accounting. Ability to work closely with the Onshore team to answer questions or collect necessary information for tax service requirements. English proficiency, both verbal and written communication skills. Advanced Excel skills and intermediate MS Access skills. Experience in tax research and knowledge of Sec 41 and Sec 174. Familiarity with Indian taxation laws and regulations is preferred. Knowledge of R&D credits and related regulations is beneficial.

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4.0 - 9.0 years

7 - 15 Lacs

Thane

Work from Office

Payroll Executive Location: Hiranandani Estate, Thane, Mumbai (Hybrid Mode)(Bus facility available) Education: B.Com/ M.Com Specific experience: 4-15 Years Reporting line: Compensation & Benefits Manager Job Role Preparing Form 16 Salary Related accounting entries Taxation knowledge Solving employees queries Quarterly & yearly return Filing PF, PT, ESIC, Payment Process Accounting entries Preparing Accounting schedules Data Entry SAP , Excel Uploading salary Bank Portals SECURITY NOTE: We at PERSOLKELLY India or our representatives, do not ask job seekers for fees, personal banking information, or payments through unofficial channels. Official communications will only come from @persolkelly.com. Report any suspicious activity to Contactus_in@persolkelly.com. Click here to find out how you can safeguard yourself from job scams.

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2.0 - 5.0 years

5 - 7 Lacs

Noida

Work from Office

Hi, We are hiring for the ITES Company for Premium Tax Role. Job Description Ensure compliance with state and local premium tax regulations. Prepare and file premium tax returns accurately and timely. Review and analyse premium tax data and reports. Collaborate with finance and accounting teams to reconcile premium tax accounts. Monitor changes in tax legislation and assess their impact on the organization. Assist in audits related to premium taxes and respond to inquiries from tax authorities. Maintain organized documentation of tax filings and correspondence. Experience in tax compliance, preferably in insurance or premium tax. Strong analytical skills and attention to detail. Proficiency in tax software and Microsoft Excel. Excellent communication skills. Knowledge of state and local tax laws. Problem-solving abilities and a proactive approach to challenges. Ability to work independently and as part of a team. Key Skills a) Minimum 2-year experience in State and Local Tax Regulation b) Proficiency in tax software and Microsoft Excel c) Any Graduate For Position in Noida Search : Copy and Paste the link below https://outpace.in/job/premium-tax/

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3.0 - 8.0 years

2 - 5 Lacs

Bengaluru

Work from Office

Executive Accounts Payable & Invoice Processing We are looking for an Executive to handle Accounts Payable and Invoice Processing. The role involves invoice verification, processing vendor payments, reconciliation of accounts, and ensuring compliance with company policies. The candidate should have experience in GST, TDS, and SAP or similar ERP systems. Mandate skills: Accounts Payable, Indian Taxation with GST and TDS experience.

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7 - 10 years

15 - 30 Lacs

Mumbai, Thane, Shahapur

Work from Office

We known for developing high-performance friction materials used across industrial and automotive sectors. As we continue to expand our presence and operations in India, we are seeking a dynamic, detail-oriented, and strategically-minded Chief Financial Officer (CFO) to join our leadership team and drive operational excellence across key support functions. Role Overview The CFO will be a key member of the senior management team, overseeing the companys financial performance and supervising the Purchase, Accounts, HR, and Administration departments. The ideal candidate will have a strong financial background in the manufacturing industry, with a proven ability to lead cross-functional teams and contribute to both strategic decision-making and day-to-day operations. Key Responsibilities Financial Strategy & Control Lead the annual budgeting, forecasting, and financial reporting processes Monitor cash flow, working capital, and funding requirements Ensure compliance with Indian accounting standards (Ind AS), tax laws (Direct/Indirect), and statutory audit processes Liaise with external stakeholdersbanks, auditors, consultants, and government authorities Purchase & Procurement Oversight Supervise the procurement process and support cost optimization initiatives Implement procurement controls, supplier evaluation systems, and contract compliance Align purchasing activities with production and inventory requirements Accounts Management Oversee day-to-day accounting functions including ledger management, GST, TDS, and reconciliations Ensure timely book closures and preparation of accurate financial statements Drive improvements in reporting processes and internal financial controls HR & Administration Oversight Oversee HR operations: payroll, statutory compliances (PF, ESIC, Gratuity), and policy implementation Guide recruitment, employee retention strategies, and performance management frameworks Supervise general administration including infrastructure, safety, and asset management Leadership & Governance Support the General Manager and Board with financial insights for strategic planning Evaluate capex proposals, automation opportunities, and new initiatives Lead and mentor teams across the Finance, Purchase, HR, and Admin functions Candidate Profile Educational Qualifications MBA (Finance) or Chartered Accountant (CA) preferred Additional certifications in HR, law, or operations are a plus Professional Experience Minimum 7-10 years of experience in finance leadership roles Strong exposure to manufacturing sector operations and compliance is mandatory Skills & Attributes Strong grasp of Indian taxation, Companies Act, labor laws, and import/export regulations Familiarity with ERP/accounting software (Tally, SAP, etc.) Excellent communication, leadership, and interpersonal skills Ability to work collaboratively with cross-functional teams and international stakeholders High integrity, analytical thinking, and solution-oriented approach Proficiency in English; knowledge of Hindi and Marathi preferred Compensation Attractive and commensurate with experience and industry benchmarks.

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3 - 6 years

3 - 7 Lacs

Bengaluru

Work from Office

Looking for 3.5 years minimum years of SAP FICO S4 HANA Consultant who can join immediately. Work location - EGL Bangalore , Full time work from office only END TO END Implementation with S4 HANA required

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2.0 - 7.0 years

6 - 9 Lacs

bengaluru

Work from Office

Job Summary: We are looking for a detail-oriented and dependable Accounts Payable team member to manage end-to-end invoice processing, vendor management, and payments for our Indian entity. The role requires a strong understanding of Indian taxation (GST, TDS), compliance, and accounting standards. Key Responsibilities: Invoice Processing: Timely and accurate processing of vendor invoices as per company policy and Statutory guidelines Verifying GST, TDS, vendor details, and other statutory compliance before booking. Vendor Management: Interact with SPOCs within the organization for invoice clarifications, reconciliations, and payment status. Onboarding vendors as per SOPs, ensuring KYC and statutory documentation are in place. Regular reconciliation of vendor accounts. Payments & Compliance: Prepare payment proposals in line with payment cycles. Ensure correct TDS deduction. Coordinate with internal stakeholders to resolve invoice or payment-related issues. Audit & Reporting: Assist in internal and statutory audits by providing necessary documentation. Maintain proper documentation for all AP-related transactions. Support monthly closing activities by ensuring timely booking and provisioning. Requirements: -Bachelors degree in Commerce or Accounting or Semi-qualified CA/ICWA. -210 years of experience in Accounts Payable, preferably with an Indian entity. -Working knowledge of Indian taxation laws, including GST and TDS. -Proficient in MS Excel and other MS Office tools. -Strong communication and coordination skills.

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3.0 - 5.0 years

7 - 15 Lacs

bengaluru

Work from Office

Position: Tax Manager Location: Bangalore About the Position: We are looking for a manager who has expert knowledge and understanding of entire gamut of Taxation and is good at business partnering to achieve business goals by supporting businesses in India on matters related to direct taxation. Responsibilities: Assist in the preparation and filing of direct tax returns Assist in the preparation of Tax Provision workings including Current Tax and Deferred Tax Assist in the preparation of Advance Tax workings Assist in the preparation of monthly withholding tax workings Conduct research on tax laws and regulations to ensure compliance and identify tax saving opportunities Support senior team members in tax planning and advisory projects Assist in responding to tax notices, assessments and inquiries from tax authorities Collaborate with cross-functional teams to provide comprehensive tax solutions Stay updated on changes in tax laws and regulations to ensure accurate and timely advice Preparation of appeal papers for CIT(A)/ DRP & assist in representation before appellate authorities Assist in the preparation of TP Reports and TP Study Reports as per India Tax regulations Basis understanding of US Tax Laws Basic understanding related to GST and other Indirect Tax Laws , Appeals, Tax Restructuring, Tax Advisory and consulting Qualification: CA with 3+ years experience Proficient in Excel and PowerPoint (Google & MS Office) Critical thinking & problem-solving attitude Result orientation and ability to meet and establish deadlines Ability to collaborate with cross functional teams, good communication skills (written and verbal) and interpersonal skills. Team player Flexibility and ability to thrive in a fast-paced environment with ongoing and future organizational changes

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14.0 - 20.0 years

18 - 25 Lacs

kochi

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Designation - Senior Manager - P2P Business Unit - Finance Shared Services Grades - M1/M2 Location - Bangalore Role - You will be overall responsible for ensuring seamless service delivery of R2R/P2P/O2C/tax processes as per the agreed Service Levels. Further, you must ensure the team is effectively resourced and manage relationships with business partners (internal & external) and support teams like HR, Admin, etc. You will also be responsible for building/maintaining a cooperative, motivated, resilient, and successful team. You will work closely with management for strategic decisions on operations. Your key responsibilities include - • Managing overall operations of respective towers. • Handling ownership of SLA and KPI. • Adhering to the migration plan as aligned with the Transformation Leads. • Managing the escalation. • Facilitating continuous improvement frameworks. • Assisting in technology and process changes. • Leading a team size of 50+. • Ensuring timely and accurate preparation of various client MIS reports including month-end closing activities in relation to P2P, O2C, and R2R. • Collaborating with the team and clients regularly. • Coordinating with statutory and internal auditors for statutory audit closure, GST audit closure, tax audits, or any other statutory audits. • Working closely with clients for month-end activities. • Participating in monthly review meetings with the client. To excel in this role, you should have - • Good hands-on experience in overall finance and accounts, with an understanding of accounting principles, reporting requirements, key controls, and risks of the process. • Experience in handling team sizes of 50 and above. It will be awesome if you have - • Good people and client management skills. • The ability to set up, streamline processes/procedures and improve the same. • Good communication skills. • Good leadership skills and the ability to influence and motivate the team with a positive energy. • The ability to multitask and be agile and handle pressure. You should be a - B.Com/M.Com/MBA with 12-18 years experience with relevant experience of 8-10 years in a BPO/Shared Service Centre

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14.0 - 20.0 years

18 - 27 Lacs

kochi

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Job Title: Senior Manager Order to Cash (O2C) Function: Finance & Shared Services (F&SS) Domain: E-commerce Location: Kochi-Kerala Reports to: O2C Tower Lead / Head Finance Operations Role Summary: The Senior Manager O2C will be responsible for owning and driving the end-to-end Order to Cash (O2C) value chain for the e-commerce business, ensuring accuracy, compliance, and efficiency across billing, collections, credit management, dispute resolution, and cash application. This role will focus on strategic leadership, process transformation, customer experience enhancement, and risk management, while building and leading a high-performing team. The position demands strong cross-functional collaboration with commercial, customer experience, product, and IT teams to deliver business outcomes and optimize working capital. Key Responsibilities: 1. Strategic Leadership - Own the entire O2C value chain from order capture to cash realization. - Design and implement best-in-class processes to enhance customer experience and reduce revenue leakage. - Align O2C strategy with overall business goals in close coordination with commercial and customer experience leaders. 2. Customer Engagement & Relationship Management - Act as the primary liaison for key clients and stakeholders on all O2C-related matters. - Resolve escalated customer issues related to invoicing, returns, disputes, or collections. - Monitor customer satisfaction metrics and drive improvements in responsiveness and query resolution. - Manage relationships with multiple internal and external stakeholders. 3. Process & Operations Management - Oversee timely and accurate billing, cash application, credit approvals, and dispute resolution. - Optimize credit management policies tailored to e-commerce business models (COD, pre-pay, B2B, D2C). - Implement automation, dashboards, and exception management frameworks for proactive issue identification. - Cross-train O2C resources to other towers to build flexibility. - Collaborate with automation teams to identify efficiency opportunities and quantify FTE hours saved. 4. Receivables, Compliance & Risk - Monitor receivables aging, DSO, bad debt provisioning, and recovery plans. - Ensure compliance with internal controls, GST/TCS/TDS regulations, and e-invoicing mandates. - Lead internal audits and ensure SOX/ICFR readiness for O2C processes. 5. Transformation & Innovation - Drive digitization and AI/RPA interventions across billing, collections, and customer onboarding. - Champion continuous improvement initiatives, lean process redesign, and root cause analysis for recurring issues. - Partner with IT and product teams to integrate O2C systems with order management, CRM, and payment platforms. - Develop reconciliation templates and SOPs for new processes. 6. Team Leadership - Lead, coach, and mentor managers and associates across O2C sub-processes. - Foster a high-performance culture focused on agility, customer centricity, and data-driven decisions. - Drive workforce planning, structured training, and succession planning for critical roles. Qualifications & Experience: - MBA (Finance), CA Inter, or equivalent qualification. - 1218 years of relevant experience, with at least 4–5 years in a leadership role managing O2C operations in a shared services or e-commerce environment. - Strong understanding of e-commerce business models, customer payment flows, and receivables dynamics. - Proven experience in credit management, collections strategy, dispute resolution, and process automation. - Familiarity with ERP platforms (SAP, Oracle, Microsoft Dynamics, or equivalent) and automation tools (RPA, workflow management). - Key Competencies: - Strategic thinking and process excellence mindset. - Strong customer relationship management and negotiation skills. - Analytical capability with data-driven decision-making. - Expertise in O2C governance, compliance, and audit readiness. - People leadership with proven ability to develop and retain high-performing teams. - Strong cross-functional collaboration and influencing skills. Career Path: Progression to O2C Tower Lead, Cross-Tower Finance Operations Leader, or Business Process Excellence Leadership roles. -

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15.0 - 20.0 years

27 - 35 Lacs

bengaluru

Work from Office

Job Title: Associate Tower Lead Vendor Reconciliation (Quit Claims) Function: Finance & Shared Services (F&SS) Domain: E-commerce Location: Bangalore Reports to: P2P-Tower Lead-Vendor Management Role Summary: The Associate Tower Lead – Quit Claims (P2P) will be responsible for overseeing the Vendor Reconciliation process, sub-tower within the Procure-to-Pay function. This role will lead end-to-end operations for vendor dispute resolution, aged payables clearance, and financial risk mitigation. Operating in a complex, fast-paced e-commerce environment, the ATL will drive operational governance, team capability, stakeholder engagement, and process transformation to ensure integrity of payables and strengthen vendor trust. Internally the role is titled as Associate Tower Lead (Quit Claims) Key Responsibilities: Operations & Service Delivery Lead and manage day-to-day Vendor reconciliation operations, ensuring timely resolution of vendor claims, aged liabilities, and unmatched entries. Lead analysis of open transactions such as GRIR, aged payables, debit balances, credit memos, and unmatched invoices for quicker reconciliation and resolution with the vendors. The role involves diligently working and in collaboration with other verticals of Purchase to Pay such as Invoice Processing, Key Account Management, Vendor Experience etc and the Business teams. Drive productivity, SLAs, and KPIs across the Vendor reconciliation process. Drive regular reconciliations and proactive closure of vendor reconciliation through structured negotiations and settlements. The role will be responsible for leading and guiding the team for the deliverables. Stakeholder & Vendor Management Act as a key liaison with business units, procurement, sourcing, and AP teams to eliminate root causes of disputes. Partner with vendors and internal teams to drive transparent, efficient, and fair settlement of claims. Manage escalations with maturity and solution orientation, ensuring timely and professional resolution. Governance & Compliance Implement and oversee governance frameworks for vendor reconciliation process handling, documentation, and audit readiness. Ensure process adherence to accounting standards, internal controls, and SOX requirements. Support audit requirements and ensure consistent policy interpretation across all geographies. People Leadership Lead, mentor, and develop a team of specialists, analysts, and senior associates across the vendor reconciliation team. Build a high-performing, collaborative team culture focused on ownership, accountability, and customer orientation. Ensure team readiness through structured training programs and knowledge transfer. Reporting & Transformation Own dashboards, trackers, and analytics related to open items, TATs, and dispute trends. Partner with transformation, digital, and product teams for automation and systemic enhancements in reconciliation and dispute closure. Identify recurring claim themes and recommend upstream fixes to reduce repeat disputes. Qualifications & Experience: MBA (Finance) / CA Inter / B.Com with strong experience in P2P/AP operations 15-20 years of relevant experience, with at least 3–5 years in a leadership role managing vendor reconciliations, dispute resolution, or quit claims in a shared services environment Strong understanding of retail and/or e-commerce vendor ecosystems, contracts, and transactional complexity Experience in ERPs relevant AP automation tools, dispute automation tools Key Competencies: Strong command over P2P processes, accounting principles, and payables governance Vendor management, negotiation skills and communication skills Analytical thinking and structured problem-solving capability Effective communication, influencing, and cross-functional collaboration People management with a focus on coaching, development, and performance Experience in handling team sizes of ten and above. Expertise in vendor reconciliation and vendor dispute resolution Analytical mindset with ability to deep dive and drive closure; ability to connect data sets and recommend action cum solutions Career Path: Progression to P2P Tower Lead or cross-tower functional leadership roles in Finance Operations or Business Process Excellence

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