Index Business Analyst

We are seeking an experienced professional to support our Market and Fundamental Data Content where you will facilitate delivering Index products to our clients. Our Market and Fundamental Data Content function sits between our internal users (R&D and Index Portfolio Management) and our Technology partners, playing a central role in delivering mission-critical data verification and monitoring. You will collaborate with stakeholders to identify opportunities to improve documentation and refine workflows. You will be a front-line product support specialist, tasked with ensuring data is accurately and efficiently delivered to our stakeholders, and fielding and triaging inbound support requests from Research, Client Services, and Production Development. This role is focused on operations support (timeliness, accuracy, and completeness). Domain knowledge of vendor aggregators (such as Refinitiv, Factset and Bloomberg), Equity and Fundamental Data, and data navigation with SQL and R are essential. Responsible for the quality (Completeness, Accuracy, and Timeliness) of data used in index development, rebalance, and reconstitution Resolution of security mapping conflicts with understanding of Corporate Actions Resolution of ad-hoc mapping requests from internal stakeholders Providing solutions for data-related requests Holding responsibility over scheduled jobs and various toolkits Providing support to our ETL processes Gather and triage issues for technical remediation on an ongoing basis Work cross-functionally to resolve systems and client issues Gather, understand, and analyze stakeholder pain points Create training materials Equity Index industry experience preferred Bachelor s Degree and 5+ years professional experience Expert in financial industry data and data aggregators Understanding of financial instruments and statements Self-sufficient with programming languages (SQL & R) Exposure to big data technologies (SQL databases, Databricks, Apache Spark) Knowledge of Microsoft Excel Well-developed written and oral communication skills Analytical and problem-solving skills Excellent time management skillset