IND Sr. Manager Quality - BPT

Job Code-

Job Title-

ARL-

Position type-

Work Location-

Working style-

Sub ARL -

Cab Facility-

Shift Time -

People Manager role:

Required education and certifications critical for the role-

• Graduation in any discipline
• Lean Six Sigma Green Belt Certified or Black Belt trained/certified

Required years of experience -

• Relevant industry knowledge and minimum work experience of 10-15 years

AON IS IN THE BUSINESS OF BETTER DECISIONS

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are committed as one firm to our purpose, united through trust as one inclusive, diverse team and we are passionate about helping our colleagues and clients succeed.

INFORMATION ABOUT THE BUSINESS

Business Excellence & Transformation team collaborates with department leadership to identify and develop operational excellence initiatives that are of strategic importance across business units.

GENERAL DESCRIPTION OF ROLE:

The role is responsible for managing and executing a roadmap of high impact projects that solve for the business problems/opportunities of key clients through usage of methodologies like Lean, operational excellence, Business process re-engineering or Digital/ Analytics solutions.

JOB RESPONSIBILITIES:

• Project Management

  : Manage projects related to process improvement, cost reduction, and operational efficiency. Define project scope, objectives, milestones, and deliverables. Coordinate project teams, allocate resources, and track progress to ensure timely completion.

• Process Analysis and Documentation

  : Collaborate with cross-functional teams to analyze existing processes, identifying areas for improvement and inefficiencies and document current processes using process mapping and flowcharting techniques to visualize workflows.

• Lean Six Sigma Methodology:

  Apply basic Lean Six Sigma principles to contribute to process improvement projects. Collaborate with teams in conducting root cause analyses and identifying improvement opportunities.

• Performance Measurement

  : Define key performance indicators (KPIs) to measure the effectiveness of business processes and overall organizational performance. Implement performance measurement systems and dashboards to monitor KPIs and provide insights for decision-making.

• Data-Driven Insights

  : Utilize data analysis tools to generate insights into process performance and identify areas of improvement. Present findings and recommendations to senior management to support strategic decision-making.

• Continuous Improvement Culture:

  Foster a culture of continuous improvement across the organization. Encourage employees to contribute ideas and suggestions for process enhancements. Organize workshops and training sessions on Lean / Six Sigma concepts to promote process excellence principles.

SKILLS/COMPETENCIES REQUIRED

• Total work experience of 10-15 years (after Graduation in any discipline)
• Lean Six Sigma Green Belt Certified or Black Belt trained/certified
• Led process improvement projects or initiatives
• Participated in automation initiatives using AI, RPA or analytics
• Good Knowledge of Quality and Continuous Improvement concepts
• Knowledge in MS Excel, Power Point
• Good communicator with strong stakeholder management skills

• Learning ability with customer orientation and a keen eye for process improvement

HOW WE SUPPORT OUR COLLEAGUES

In addition to our comprehensive benefits package, we are proud to be an equal opportunity workforce. At Aon, we believe a diverse workforce is an innovative workforce. Our agile, inclusive environment allows colleagues to manage their wellbeing and work/life balance while empowering you to be your authentic self.

Furthermore, all colleagues enjoy two Global Wellbeing Days each year, encouraging them to take time to focus on themselves. We offer a variety of workstyle options through our Smart Working model, but we also recognize that flexibility goes beyond just the place of work... and we are all for it!

Our continuous learning culture inspires and equips colleagues to learn, share and grow, helping them achieve their fullest potential. As a result, Aon colleagues are more connected, more relevant and more valued.

COMMITMENT TO SUSTAINABILITY

Aon is dedicated to integrating sustainability into our core business practices. We strive to minimize our environmental impact through innovative solutions and responsible stewardship, ensuring a sustainable future for our clients and communities.

#LI-SJ1