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3.0 - 7.0 years

0 Lacs

karnataka

On-site

As an IT System Administrator and Infrastructure & Operations (I&O) professional based in Bannerghatta Road, 1st Stage BTM Layout, Bangalore, your primary responsibilities will include: - Installing, configuring, and maintaining both physical and virtual servers. - Conducting regular system monitoring to ensure the integrity and availability of hardware, server resources, and key processes. - Performing backups, system updates, patch management, and disaster recovery drills. Within the Infrastructure & Operations (I&O) domain, you will be expected to: - Monitor and manage network infrastructure such as switches, routers, firewalls, and VPNs. - Guarantee uptime, performance, and capacity planning for IT systems and services. - Lead incident response, root cause analysis, and remediation plans. - Collaborate with cross-functional teams to enhance service delivery and implement projects. - Maintain comprehensive documentation for configurations, procedures, and troubleshooting. - Work alongside the network team to monitor LAN/WAN performance, firewalls, VPNs, and wireless networks. - Ensure endpoint protection, antivirus, encryption, and patching across all systems. This is a full-time, permanent position with benefits including health insurance and Provident Fund. The work schedule is during day shifts from Monday to Friday with a morning shift. The role requires in-person presence at the work location. If you are passionate about system administration, network infrastructure management, and driving operational excellence through collaboration and documentation, we encourage you to apply. The application deadline is 30/07/2025.,

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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

Join us as a Resilience Technology and Cyber Quality Assurance Support at Barclays, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. You'll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a Resilience Technology and Cyber Quality Assurance Support you should have experience with: Strong problem-solving skills - Ability to structure ambiguous problems into actionable tasks related to testing and mobilize diverse teams to achieve desired outcomes. Understanding of various Technology and Cyber Testing controls and proven ability to align Post Test Reports with regulatory expectations and resilience framework. Testing Support and Execution Experience - Proven experience in resilience testing, business continuity, disaster recovery, or operational risk management. Supported resilience testing for critical services, experience in writing post exercise reports. Communication Skills - Ability to convey complex ideas clearly and concisely, Excellent verbal and written communication skills, with the ability to clearly convey complex information to diverse audiences. Strong Eye for Details: Ability to identify inconsistencies, errors or missing information and communicate necessary corrections. Strong Analytical and Problem-Solving skills - Ability to analyze Quality Assurance outcomes, identify gaps, and provide actionable insights for improvements. Experience in conducting trend analysis, implemented process efficiency solutions, and reduced errors. Effective Communication and Stakeholder Collaboration - Strong interpersonal skills to liaise with VP test leads, senior executives, and technical teams. Facilitated stakeholder engagement and examples of cross-functional alignment or collaboration. You may be assessed on the key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen strategic thinking, and digital and technology, as well as job-specific technical skills. This role is based in Pune. Purpose of the role To develop, implement, and maintain an effective resilience strategy and Operational Recovery Planning and Incident Management framework aligned to industry leading standards and controls and regulatory expectations, to enable the bank to respond and recover important business services to severe but plausible scenarios, and minimize the impact to customers, clients, colleagues, and the wider market. Accountabilities - Socialization and implementation of the resilience strategy and underpinning framework across the firm (e.g. SMRs and delegates, business / function resilience role owners and all colleagues), ensuring compliance to the standard and controls. - Development and enhancement of the resilience, crisis, and incident management framework to uplift recovery and response capabilities to ensure Important Business Services can continue to operate during disruption events to minimize the impact on customers, clients, and the market. - Operational Recovery Planning and Security Incident Management planning standards and controls enhancement according to industry practice, emerging threats, and regulatory requirements. - Provide oversight to the business and technology recovery capability improvements, and uplifts to third-party (suppliers and Financial Market Infrastructure) recovery capabilities to enable Important Business Services to remain within or mitigate impact tolerance thresholds. - Communication of the firm's / business resilience position (risks and remediation) through clear and transparent scorecards / dashboards to enable effective investment decisions to the Board and Executive Committees, Control Forums, and business stakeholders. - Enhancement of resilience, crisis management, and incident response and recovery capability through sophisticated, regular, and adequate testing coverage to demonstrate Important Business Services" ability to recover within impact tolerance for a severe but plausible scenario. - Assurance that services and products are built resiliently by the business through the change management process (NAPAs, DRAs, material change process). - Continually remain abreast of resilience and crisis and incident management developments, regulatory policy requirements, and the emerging landscape. - Mitigation of the impact of unexpected incidents by identifying, responding to, and enabling the resolution of events that threaten the services, operations, infrastructure, colleagues, and clients of the bank. - Execution of responses to reported incidents and potential threats from various channels including intelligence, email, phone, and monitoring systems prioritized by the assessed or actual impact to the bank. - Documentation and analysis of past prioritized incident details, the steps to resolution, and the lessons learned to support the identification and implementation of preventive measures and process improvements. Assistant Vice President Expectations To advise and influence decision-making, contribute to policy development, and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well-developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives, and determination of reward outcomes. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviors to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviors are: L Listen and be authentic, E Energize and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialization to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross-functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organization sub-function. Collaborate with other areas of work, for business-aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practices (in other areas, teams, companies, etc.) to solve problems creatively and effectively. Communicate complex information. "Complex" information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge, and Drive - the operating manual for how we behave.,

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5.0 - 9.0 years

0 Lacs

gujarat

On-site

You will be responsible for managing and optimizing security tools such as FIREMON, Palo Alto firewalls, and Cisco infrastructure. Your main duties will include identifying and responding to security incidents, compromised assets, and potential threats. You will monitor network traffic patterns and analyze security events using IDS/IPS systems. Additionally, you will be expected to perform real-time security monitoring and incident response. In this role, you will handle security requests related to troubleshooting, enrollment, reports, investigations, and other related tasks. You will conduct technical analysis of network activity, monitoring and evaluating network flow data and signature-based IDS events. You will also be responsible for recommending new IDS signatures and detection strategies, as well as monitoring and reporting on trends and activity on network sensor platforms. Other responsibilities will include reviewing daily Firewall logs, reviewing Firewall rules, conducting monthly audits on WIFI SSID and users, and conducting quarterly WIFI scan and analysis.,

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

Wipro Limited is a leading technology services and consulting company dedicated to developing innovative solutions that cater to clients" most intricate digital transformation requirements. With a vast portfolio encompassing consulting, design, engineering, and operations, Wipro aids clients in achieving their most ambitious goals and establishing sustainable, future-ready businesses. The company, with over 230,000 employees and business partners spanning 65 countries, is committed to facilitating the success of customers, colleagues, and communities in a dynamic global landscape. For more information, visit www.wipro.com. The role of Data Privacy Manager (C1) - India Legal Compliance necessitates a global outlook, focusing on ensuring compliance with data privacy laws worldwide, including GDPR in Europe, DPDP in India, CCPA in California, and other international regulations. The Data Privacy Manager is entrusted with safeguarding Personally Identifiable Information (PII) and Sensitive Personal Information (SPI), establishing a robust framework to mitigate risks and enhance the organization's security posture. As the Data Privacy Manager, you will oversee the organization's efforts to protect sensitive data, ensure compliance with data privacy regulations, and align with industry best practices. This pivotal role plays a crucial part in building trust with customers, partners, and employees by safeguarding personal and confidential information. Your responsibilities will include monitoring and ensuring adherence to data protection regulations, creating and updating data privacy policies, conducting privacy impact assessments, staying abreast of changes in data privacy laws, leading initiatives to foster a culture of data privacy, collaborating with cross-functional teams, ensuring privacy by design in product development, managing data breach incidents, organizing training sessions, overseeing vendor management, and more. The ideal candidate should possess a bachelor's degree or higher in fields such as Law, Information Technology, Computer Science, or related disciplines. Necessary technical skills include familiarity with data security concepts, knowledge of IT systems and data management, analytical and problem-solving skills, effective communication skills, and relevant certifications in privacy principles and practices. Soft skills required for this role include collaboration, attention to detail, leadership, organizational skills, and an ethical mindset. By joining Wipro as a Data Privacy Manager, you will play a vital role in safeguarding the data that drives our organization and establishing trust with stakeholders in an ever-evolving digital landscape. Wipro is transforming into a modern entity and seeks individuals who are inspired by reinvention, eager to evolve themselves, their careers, and their skills. The company encourages constant evolution, adapting as the world changes around us. Join Wipro, a purpose-driven organization that empowers you to design your reinvention and realize your ambitions. Applications from individuals with disabilities are highly encouraged.,

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10.0 - 14.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Network Security Operations professional at Arthur Grand Technologies, you will be responsible for designing and maintaining secure, high-performance network architectures with policy compliance. With over 10 years of experience in Secops/Network Security Operations, you will demonstrate expertise in tools such as Sentinel, MS Defender, Palo Alto Firewalls (HA), IDS/IPS, and vulnerability management tools. Your role will involve leading advanced incident response, triage, investigations, and documentation, as well as developing incident plans, threat hunts, and detection use cases using SIEM and threat intelligence. To enhance detection capabilities, you will be involved in rule tuning, hunting strategies, and vulnerability analysis. Collaboration with teams, mentoring analysts, and ensuring timely resolution of incidents will be key aspects of your responsibilities. Preferred certifications for this role include GCIH, CISSP, and Security+. Arthur Grand Technologies is a reputable provider of staffing and technology consulting services, managed by professionals with extensive experience in top consulting firms. As an Equal Opportunity Employer, we value our employees and contractors, offering challenging work, market-relevant benefits, and opportunities for professional growth. If you are enthusiastic about joining a dynamic team and possess the required qualifications, please send your resume to indhu.s@arthurgrand.com for immediate consideration. Thank you for considering Arthur Grand Technologies. We eagerly anticipate your response. Best Regards, Indhu Arthur Grand Technologies Inc Job Type: Full-time Schedule: Monday to Friday Work Location: In person,

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1.0 - 5.0 years

0 Lacs

chennai, tamil nadu

On-site

The Safety Steward (Civil) role involves supporting the implementation of safety practices on civil construction sites. Working under the supervision of safety officers or engineers, you will be responsible for ensuring that site workers adhere to safety protocols, maintain Personal Protective Equipment (PPE) compliance, and follow general safety housekeeping practices. Your role will be crucial in creating a safe and hazard-free environment on site. Your key responsibilities will include monitoring the proper use of PPE by all workers and visitors, assisting in conducting daily safety briefings, toolbox talks, and hazard identification activities, and ensuring safe access to work areas along with maintaining clear walkways and escape routes. You will be expected to report any unsafe practices, near-misses, or hazardous conditions to the HSE Officer or Site Engineer promptly. Additionally, you will support emergency preparedness by checking the availability of fire extinguishers and first aid kits, promoting cleanliness and good housekeeping at the work site, especially in high-risk areas, and displaying and maintaining safety signage and barricades as necessary. As a Safety Steward, you will also be responsible for escorting visitors and ensuring they are properly briefed on site safety rules, assisting in incident response by aiding in initial reporting and securing the area if needed, and fostering a culture of safety awareness among laborers and subcontractors. This role is full-time and requires a minimum of 1 year of relevant experience as a Safety Steward. The work location is in Chennai, Tamil Nadu, and the ability to reliably commute or plan to relocate before starting work is necessary. Benefits for this position include food provision and Provident Fund. If you are passionate about promoting safety in the construction industry and enjoy working in a hands-on role that contributes to creating a secure work environment, this opportunity might be the right fit for you.,

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8.0 - 12.0 years

0 Lacs

hyderabad, telangana

On-site

About McDonald's: McDonald's Corporation, one of the world's largest employers with locations in more than 100 countries, is offering corporate opportunities in Hyderabad. The global offices of McDonald's are dynamic innovation and operations hubs, aimed at expanding the global talent base and in-house expertise of the company. The newly established office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating the ability of McDonald's to deliver impactful solutions for the business and customers worldwide. Position Overview: McDonald's is looking for an exceptional Senior Data Product Engineering SRE to take charge of the development and operational excellence of data products that provide insights and drive crucial business decisions. This role requires a unique combination of a product engineering mindset, data platform expertise, and site reliability engineering practices to create, scale, and maintain customer-facing data products and internal analytics platforms. The Senior Data Product Engineering SRE will be responsible for ensuring the end-to-end reliability of data products, from ingestion to user experience, to ensure they deliver business value at scale. Key Responsibilities: - Define and implement a product reliability strategy for customer-facing analytics, dashboards, and data APIs. - Collaborate with Product Management to translate business requirements into scalable, reliable data product architectures. - Establish product metrics, KPIs, and success criteria for data products serving both external and internal customers. - Lead cross-functional initiatives to enhance data product adoption, engagement, and customer satisfaction. - Develop and maintain data products, including real-time dashboards, analytics APIs, and embedded analytics solutions. - Design user-centric data experiences focusing on performance, reliability, and scalability. - Implement A/B testing frameworks and experimentation platforms for data product optimization. - Set and maintain SLAs for data product availability, latency, and accuracy. - Implement comprehensive monitoring for user-facing data products, encompassing frontend and backend metrics. - Create automated testing frameworks for data product functionality, performance, and data quality. - Lead incident response for data product issues that impact customer experience. - Monitor and optimize data product performance from an end-user perspective, including page load times and query response times. - Implement user feedback collection and product analytics to drive continuous improvement. - Collaborate closely with Product, Engineering, Data Science, and Customer Success teams. - Establish engineering practices for data product development, encompassing code reviews and deployment processes. - Influence the product roadmap with technical feasibility and reliability considerations. - Advocate for data product best practices throughout the organization. - Strike a balance between innovation, operational stability, and customer commitments. - Collaborate with Product Management on feature prioritization and requirements. Required Qualifications: - 8+ years of experience in product engineering, data engineering, or SRE roles. - 5+ years of experience in building customer-facing data products, analytics platforms, or business intelligence solutions. - 3+ years in senior or lead positions with direct team management experience. - Proven track record of delivering data products that drive measurable business impact. - Expertise in the product development lifecycle from ideation to launch and optimization. - Advanced experience in building user-facing applications and APIs. - Deep expertise with analytics databases (Redshift, BigQuery, ClickHouse), real-time processing (Kafka, Spark Streaming), and BI tools (Tableau, Looker, Power BI). - Proficiency in React, Vue.js, or Angular for constructing data visualization interfaces. - Advanced skills in Python, Java, or Node.js for API development and data services. - Expert-level SQL skills and experience optimizing queries for interactive analytics workloads. - Extensive experience with AWS or GCP data and compute services. - Strong product sense with the ability to balance technical constraints with user needs. - Experience with product analytics tools (Amplitude, Mixpanel, Google Analytics) and metrics-driven development. - Ability to understand business requirements and translate them into technical solutions. - Strong technical writing skills for customer-facing documentation and API specifications. - Experience with agile product development methodologies (Scrum, Kanban, Design Thinking). - Proven track record of building and scaling product engineering teams. Work Location: Hyderabad, India Work Pattern: Full-time role. Work Mode: Hybrid.,

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

About Gameskraft: Established in 2017, Gameskraft is recognized as one of India's fastest-growing companies, dedicated to building the world's most-loved online gaming ecosystem. Founded by a team of enthusiastic gamers, we have expanded from a small group of 5-6 members to a large family of 600+ Krafters based in our office at Prestige Tech Park, Bangalore. Our primary focus is on creating a safe, secure, and responsible gaming environment for all users. With a vision to deliver unparalleled experiences consistently, we are committed to setting industry-leading standards in design, technology, and user experience. Gameskraft is proud to be the only ISO 27001 and ISO 9001 certified company in the industry. About the Role: Gameskraft is currently seeking a highly skilled Lead Information Security Engineer to spearhead the design, implementation, and management of the organization's security architecture. As a Lead Information Security Engineer, you will collaborate with cross-functional teams, playing a crucial role in safeguarding our critical information assets. Your expertise will be instrumental in enhancing our security posture, ensuring compliance with industry standards, and staying vigilant against emerging threats. Key Responsibilities: 1. **Security Architecture and Strategy:** Design, implement, and uphold the enterprise security architecture. Enforce security policies, standards, and best practices. Evaluate and deploy security tools and technologies to mitigate risks. 2. **Incident Response and Threat Management:** Lead the investigation and resolution of security incidents and breaches. Develop and maintain incident response plans. Conduct threat modeling, vulnerability assessments, and penetration testing. 3. **Risk Management and Compliance:** Perform risk assessments and recommend mitigations to minimize exposure. Ensure compliance with regulatory frameworks and standards (e.g., ISO 27001, NIST, GDPR, PCI DSS). Collaborate with legal, compliance, and audit teams to address security-related requirements. 4. **Leadership and Team Development:** Guide and mentor a team of security engineers and analysts. Cultivate a culture of security awareness throughout the organization. Collaborate with IT and development teams to integrate security into the DevSecOps lifecycle. 5. **Stakeholder Collaboration:** Serve as the primary security liaison for stakeholders, including executives, customers, and external auditors. Communicate security risks and recommendations to non-technical audiences. Partner with product and engineering teams to incorporate security into all development stages. Qualifications and Skills: - **Education and Experience:** Bachelor's degree in Computer Science, Information Security, or a related field. Minimum of 5-7 years of information security experience, with at least 2 years in a senior role. - **Certifications:** Preferred certifications include CISSP, CISM, CISA, CEH, or equivalent. - **Technical Expertise:** Profound knowledge of security frameworks (e.g., NIST, ISO 27001, CIS Controls). Proficiency in security tools like SIEM, IDS/IPS, firewalls, DLP, and endpoint protection. Expertise in cloud security (AWS, Azure, GCP) and container security. Understanding of cryptography, secure coding practices, and network security protocols. - **Soft Skills:** Strong problem-solving and analytical skills. Exceptional communication and stakeholder management abilities. Work Culture: Gameskraft offers a true startup culture characterized by youth, a fast-paced environment, and a focus on personal ownership of challenges that promote rapid growth. Innovation, data orientation, result-driven mindset, pursuit of ambitious goals, and adaptability are central to our work culture. We foster a high-performance, meritocratic setting where idea sharing, debates, and collective growth are encouraged with each new product. Employees can expect to make a significant impact through solving dynamic challenges, leveraging technology, and analytics, and collaborating with cross-functional teams to deliver exceptional products to the market. Compensation & Benefits: Gameskraft provides an attractive compensation package alongside ESOP benefits. Employees receive a medical insurance cover of INR 5 lakh for themselves and their family, fair and transparent performance appraisals, a car lease policy, relocation benefits, and access to a vibrant office space with fully stocked pantries. Additionally, lunch is provided. If you are passionate about creating exceptional user experiences, possess strong leadership skills, and have a proven track record of successful data science, we invite you to apply for this exciting opportunity. Gameskraft is committed to fostering equal employment opportunities and building an inclusive work environment where every individual can thrive. Together, we can achieve more!,

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8.0 - 12.0 years

0 Lacs

gujarat

On-site

As an Operational Technology (OT) Cybersecurity Leader at Agratas, a subsidiary of Tata Sons, you will play a crucial role in ensuring the security and resilience of our organization's operational technology systems. With a minimum of 8 years of experience in the OT security domain, you will lead the development and implementation of OT cybersecurity strategies, policies, and controls to protect our industrial control systems (ICS), supervisory control and data acquisition (SCADA) systems, and other critical infrastructure. Your key responsibilities will include developing and implementing OT cybersecurity strategies aligned with business objectives and regulatory requirements in India and the UK. You will conduct risk assessments of OT systems, design security controls and monitoring solutions, and lead incident response and recovery efforts in case of security incidents. Additionally, you will be responsible for raising awareness of OT cybersecurity risks, ensuring regulatory compliance, managing relationships with vendors and third-party providers, and designing OT security architectures. To be successful in this role, you must have extensive experience in OT cybersecurity, a strong understanding of OT protocols, standards, and technologies, and experience with risk assessment methodologies specific to OT environments. Excellent leadership, communication, analytical, and problem-solving skills are essential, along with the ability to collaborate effectively with cross-functional teams and OT personnel. A Bachelor's degree in Information Security, Computer Science, or a related field is required, while advanced degrees or relevant certifications such as GICSP, CISSP, or ISA/IEC 62443 are preferred. If you are passionate about cybersecurity, have a strong technical background, and are looking to make a significant impact in the green growth and technological progress sectors, we invite you to apply for this challenging and rewarding opportunity at Agratas.,

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5.0 - 9.0 years

0 Lacs

haryana

On-site

At Bravura Solutions, collaboration, diversity, and excellence matter greatly. We highly value your ideas, providing you with the space to be curious and innovative within an exciting, fast-paced, and flexible environment. There is a variety of skills and abilities that we look for, focusing on how you can contribute value to Bravura and our unique culture. As a global leader in the FinTech market and an ASX listed company, Bravura is a trusted partner to over 350 prominent financial services clients, offering wealth management technology and products. Our significant investments in technology hubs and innovation labs drive our future-focused mindset, developing cutting-edge, digital-first technology solutions to help our clients achieve financial security and prosperity for their customers. The Security Operations Analyst position at Bravura is integral to shaping a growing information security function during a period of high-impact transformation. As a key member of our team, you will support the build-out of our internal capability and work closely with our outsourced SOC provider. This role involves incident response coordination, vulnerability management, and offensive security activities, including penetration testing support and remediation tracking. Your responsibilities will include acting as the in-house lead for escalations from our third-party MDR/SOC, coordinating vulnerability management programs, supporting penetration tests, ensuring security operations align with client requirements, tracking operational metrics and security KPIs, developing incident response playbooks and procedures, monitoring the threat landscape, and supporting audits and client due diligence processes. To be successful in this role, you should have at least 5 years of experience in a security operation, incident response, or SOC analyst role, along with familiarity with vulnerability management tools, regulatory requirements in financial services or highly regulated environments, incident response frameworks, and bonus skills like scripting/automation and cloud security experience. Industry security certifications are a plus. At Bravura, we prioritize our employees" well-being and career development. We offer competitive salaries, a comprehensive employee benefits scheme, flexible working hours to promote work-life balance, maternity/parental leave policies, cab facilities in Delhi/NCR, meal facilities, and free medical insurance. We base our hiring decisions on your experience, skills, and passion, so even if you do not meet all the listed requirements, we encourage you to apply. Interviews are primarily conducted virtually, and we are open to making reasonable adjustments. All final applicants will undergo a criminal record and background check, with each application being considered on its own merits.,

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5.0 - 9.0 years

0 Lacs

ahmedabad, gujarat

On-site

As a DevOps Engineer, you will define and implement DevOps strategies that are closely aligned with the business goals. Your primary responsibility will be to lead cross-functional teams in order to enhance collaboration among development, QA, and operations teams. This involves designing, implementing, and managing Continuous Integration/Continuous Deployment (CI/CD) pipelines to automate build, test, and deployment processes, thereby accelerating release cycles. Furthermore, you will be tasked with implementing and managing Infrastructure as Code using tools such as Terraform, CloudFormation, Ansible, among others. Your expertise will be crucial in managing cloud platforms like AWS, Azure, or Google Cloud. It will also be your responsibility to monitor and mitigate security risks in CI/CD pipelines and infrastructure, as well as setting up observability tools like Prometheus, Grafana, Splunk, Datadog, etc. In addition, you will play a key role in implementing proactive alerting and incident response processes. This will involve leading incident response efforts and conducting root cause analysis (RCA) when necessary. Documenting DevOps processes, best practices, and system architectures will also be part of your routine tasks. As a DevOps Engineer, you will continuously evaluate and implement new DevOps tools and technologies to enhance efficiency and productivity. Moreover, you will be expected to foster a culture of learning and knowledge sharing within the organization, promoting collaborative growth and development among team members.,

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3.0 - 7.0 years

0 Lacs

kolkata, west bengal

On-site

You will be responsible for various aspects of network security including configuration management and troubleshooting of next-gen firewalls, IPS/IDS, VPN, Proxy & WAF technologies. You will also handle incident response tasks such as alert management, understanding the incident response framework, and working on remediation plans. Furthermore, you will be involved in internal automated pen-testing and vulnerability management which includes configuration management, report generation, exception handling, and patching coordination. Additionally, you will perform SecOps BAU tasks such as supply chain management, ticket management, and service monitoring. To excel in this role, you should have elementary knowledge across infosec domains and proficiency in at least one of Network Security/SIEM Alert analysis & Incident Management/Application Security/Pen-Testing & Vulnerability Assessment. A good conceptual understanding of different types of attacks and Incident Management is essential. Exposure to Elastic SIEM will be considered a plus. Excellent communication skills are desirable for effective coordination and collaboration. The ideal candidate should hold a B.E/B.Tech/MCA degree with a minimum of 3 to 5 years of relevant work experience in the field. This position is based in Kolkata, West Bengal. If you meet the qualifications and are interested in this opportunity, please send your resume to jobs@nrifintech.com.,

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15.0 - 19.0 years

0 Lacs

hyderabad, telangana

On-site

About Chubb Chubb is a world leader in insurance, operating in 54 countries and territories. The company provides a wide range of commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse clientele. Known for its extensive product offerings, broad distribution capabilities, exceptional financial strength, and global local operations, Chubb Limited, the parent company, is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. With approximately 40,000 employees worldwide, Chubb's dedication to excellence and innovation is evident in its commitment to solving real-world challenges in the insurance industry. For more information, visit www.chubb.com. About CECx Chubb Engineering Centers (CECx) is undergoing a digital transformation journey fueled by a dedication to engineering excellence and analytics. Certified as a Great Place to Work for the third consecutive year, CECx embodies a culture of fostering an environment where individuals can thrive, innovate, and grow. With a global team of over 3500 talented professionals, CECx promotes a start-up mindset that encourages collaboration, diverse perspectives, and a solution-driven attitude. The focus lies on building expertise in engineering, analytics, and automation to empower teams to excel in a dynamic digital landscape. Position Details - Job Title: SRE, Automation Leader - Function/Department: Technology - Location: Hyderabad / Bangalore - Employment Type: Full-time Role Overview As an SRE, Automation Leader at Chubb, you will play a pivotal role in ensuring the reliability, performance, and scalability of applications in a production environment. Collaborating closely with development, operations, and product teams, you will design and implement robust application support strategies, troubleshoot complex issues, and enhance system performance. Key Responsibilities Pilot SRE adoption in traditional application support teams by studying and assessing existing application architecture, identifying areas for improvement in reliability and performance, and defining critical user journeys to align SRE practices with user experience. Establish SLOs, implement SLIs, develop error budgets, and prioritize automation to enhance operational efficiency. Provide coaching and mentoring to production support teams, facilitate the adoption of SRE practices, and deliver training sessions on SRE concepts and best practices. Ensure system uptime and reliability by delivering regional targets, monitoring risks, providing guidance on system architecture, and defining Critical User Journeys (CUJs) to optimize reliability. Implement observability tools, track CUJ-level metrics, and create actionable dashboards to proactively monitor critical systems. Develop automation for operational tasks, advocate for efficient tools and processes, and eliminate high-toil areas to increase operational efficiency. Skills and Qualifications - 15+ years of hands-on SRE experience - Strong technical background in software development, application production support, SDLC best practices, and agile methodology - Proficiency in SRE concepts, application architecture analysis, monitoring tools, automation skills, incident response, collaboration, coaching, and agile methodologies Why Chubb Join Chubb to be part of a leading global insurance company that values employee experience, underwriting excellence, and a culture of greatness. Enjoy a start-up-like culture focused on innovation, agility, and ownership. Benefit from growth opportunities, continuous learning programs, and a supportive work environment that fosters career advancement and inclusivity. Employee Benefits Chubb offers a comprehensive benefits package including savings and investment plans, upskilling programs, health and welfare benefits, flexible work options, paid time off, and robust health coverage. Employees can take advantage of specialized benefits like Corporate NPS, ESPP, LTIP, and access to career advancement programs. Health and well-being initiatives include a hybrid work environment, EAP, yearly health campaigns, and comprehensive insurance benefits. Join Us With Chubb, your contributions will help shape the future of the insurance industry. If you value integrity, innovation, and inclusion, and are ready to make a difference, join Chubb India on its journey towards excellence and growth.,

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5.0 - 9.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Secops/Network Security Operations professional at Arthur Grand Technologies Inc in Chennai, your primary responsibility will be to design and maintain secure, high-performance network architectures that comply with policies. You will be proficient in utilizing tools such as Sentinel, MS Defender, Palo Alto Firewalls (HA), IDS/IPS, and other vulnerability management tools to ensure the security of the network. In this role, you will lead advanced incident response activities, including triage, investigations, and documentation. You will be tasked with developing incident plans, conducting threat hunts, and creating detection use cases using SIEM and threat intelligence. Additionally, you will be responsible for enhancing detection capabilities through rule tuning, implementing hunting strategies, and conducting vulnerability analysis. Collaboration with cross-functional teams will be a key aspect of this role, where you will also provide mentorship to analysts and ensure the timely resolution of security incidents. Preferred certifications for this position include GCIH, CISSP, and Security+. If you are looking to work in a dynamic environment that values security expertise, collaboration, and continuous learning, Arthur Grand Technologies Inc is the place for you. Join us in our mission to maintain a secure network environment and protect our organization from potential threats. Please note that this is a full-time, permanent position with a UK shift schedule and requires in-person work at our Chennai location. We look forward to welcoming you to our team. Best regards, Steve Jackson Arthur Grand Technologies Inc Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets),

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

At EY, you have the opportunity to shape a career tailored to your unique abilities, supported by a global network, inclusive environment, and cutting-edge technology to empower your growth. Your individuality and insights will contribute to EY's continuous improvement. Embrace this chance to craft an exceptional journey for yourself while contributing to a more productive working world for all. As a Senior in Cyber Managed Service - Threat Detection & Response focusing on Security Orchestration, Automation and Response (Splunk SOAR), your key capabilities include exceptional teamwork, a drive to combat cyber threats, and collaborating with customers to devise security automation strategies. You will work with the team to deliver innovative integrations and playbooks, ensuring practical solutions to customer challenges. Your responsibilities encompass the execution and upkeep of Splunk SOAR analytical processes, platform management, development of custom scripts and playbooks for task automation, and leveraging Python, REST API, JSON, and basic SQL. Your role involves utilizing Incident Response and Threat Intelligence tools, creating efficient Python-based Playbooks, and employing the Splunk SOAR platform for automation across various technologies. Collaboration with security operations teams, incident responders, and intelligence groups is crucial. Experience in security operations centers and familiarity with SIEM solutions like Splunk and Microsoft Sentinel is advantageous, as is knowledge of Splunk content development. You should be eager to learn new technologies, contribute to technical content development, and conceptualize automation for business workflows. Proficiency in network monitoring technologies and endpoint protection platforms is desired. Your ability to support production issues, engage with stakeholders, coordinate with vendors for incident closure, and develop remediation action plans is essential. Ideal qualifications include a minimum of 3+ years in cybersecurity with network architecture expertise, experience in deploying and integrating Splunk SOAR in enterprise environments, and familiarity with ServiceNow SOAR. Strong communication skills, network administration background, scripting proficiency, and a technical degree are required. Additionally, certifications in Splunk and core security disciplines are beneficial. Join EY in building a better working world, where diverse teams worldwide use data and technology to provide assurance and support client growth and transformation. Be a part of EY's mission to address complex global challenges through innovative solutions across assurance, consulting, law, strategy, tax, and transactions.,

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3.0 - 7.0 years

10 - 20 Lacs

Gurugram, Bengaluru

Hybrid

Job Overview: We are looking for Site Reliability Engineer (SRE) Tech Support to for our Cloud Site Reliability operations and ensure the smooth functioning of cloud infrastructure powered by OpenStack and Kubernetes. In this role, you will focus on monitoring, basic troubleshooting, and incident response, helping to maintain high system availability, reliability, and performance. You will be responsible for identifying and addressing simple issues, as well as escalating more complex problems to development team when needed. The ideal candidate should have a good understanding of cloud infrastructure (especially OpenStack and Kubernetes), containerized environments, and system monitoring. This position offers an excellent opportunity for someone looking to grow into a more advanced SRE or DevOps role. Key Responsibilities: Incident Monitoring, Triage & Resolution: Respond to system alerts, monitor infrastructure health using tools like Prometheus, Grafana, and Observability for both OpenStack and Kubernetes. Identify low-level issues and follow runbooks or predefined scripts to perform first-level triage. Investigate and resolve more complex issues compared to L0, such as Kubernetes pod crashes, network misconfigurations in OpenStack, and minor service disruptions. Work with tools like kubectl to troubleshoot Kubernetes pods and nodes, and OpenStack CLI to diagnose problems with VMs, storage, and networks System Health Checks: Perform daily health checks for Kubernetes pods, nodes, and OpenStack instances. Verify functionality of VMs, containers, and network services within the environment. Ticket Management: Log incidents and issues into a ticketing system (e.g., JIRA, ServiceNow) for tracking and escalation. Update incident tickets and provide relevant information for ongoing resolution efforts. Work closely with L2 and L3 engineers for complex troubleshooting or advanced system issues that require in-depth knowledge Automation & Scripting: Automate routine tasks, such as VM provisioning, pod deployments, or status checks, using basic scripting languages (Python, Bash). Improve automation workflows based on feedback and frequently encountered issues. Log Aggregation & Monitoring: Review logs and metrics collected from ELK Stack, Prometheus, Grafana, or other logging tools to detect trends and potential issues. Analyze logs and metrics from OpenStack and Kubernetes clusters to pinpoint underlying problems (e.g., high CPU usage, memory leaks). Skills & Qualifications: Familiarity with OpenStack architecture (e.g., Nova, Neutron, Cinder). Good understanding of Kubernetes components, including pods, services, deployments, and namespaces. Knowledge of Linux/Unix -based operating systems (e.g., Ubuntu, CentOS, Red Hat). Understanding of networking concepts like DNS, IP routing, and VLANs in cloud environments. Familiarity with monitoring tools like Prometheus, Grafana, Zabbix, or CloudWatch for alert management and system health monitoring . Troubleshooting & Incident Response : Experience in using log aggregation tools ( ELK stack, Splunk ) and interpreting logs for incident detection Ability to perform basic troubleshooting steps (e.g., restarting services, running basic shell commands) to resolve issues Strong communication skills to collaborate effectively Ability to document incidents, solutions, and troubleshooting steps clearly. Basic Scripting preferably in Python for Automation Certifications: Basic certifications such as CompTIA Linux+, AWS Certified Solutions Architect, Kubernetes Fundamentals (CKA), or OpenStack COA are a plus. Work Environment: Require working in shifts, on rotation basis covering evenings/nights, weekends, and holidays to ensure 24*7*365 availability of critical systems.

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15.0 - 20.0 years

13 - 17 Lacs

Gurugram

Work from Office

Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Security Information and Event Management (SIEM) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Architect, you will define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Your typical day will involve collaborating with various teams to assess security needs, documenting the implementation of cloud security controls, and transitioning to cloud security-managed operations. You will engage in discussions to refine security strategies and ensure compliance with industry standards, all while adapting to the evolving landscape of cloud security challenges. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions to enhance team knowledge on security protocols.- Evaluate and recommend new security technologies to improve the existing framework. Professional & Technical Skills: - Must To Have Skills: Proficiency in Security Information and Event Management (SIEM).- Strong understanding of cloud security principles and practices.- Experience with security compliance frameworks such as ISO 27001 or NIST.- Familiarity with incident response and threat management processes.- Knowledge of network security protocols and technologies. Additional Information:- The candidate should have minimum 5 years of experience in Security Information and Event Management (SIEM).- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

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12.0 - 15.0 years

13 - 17 Lacs

Bengaluru

Work from Office

Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Security Delivery Governance Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Advisor, you will provide enterprise-level advice to make organizations cyber resilient. Your typical day will involve engaging with various teams to assess and address cyber threats, developing strategies for digital asset protection, and ensuring that stakeholders maintain trust in the organization's security posture. You will also be responsible for staying updated on the latest cybersecurity trends and best practices to effectively guide your organization in navigating the complex landscape of cyber threats. Roles & Responsibilities:-Perform required audits and tests related to the Business Continuity Plans-Develop plans to safeguard data and intellectual property against accidental or unauthorized modification, destruction, or disclosure and to meet emergency data processing needs-Work with Accenture's global asset and security organizations to develop solutions for clients unique problems and help implement business continuity plans and align resources, as appropriate-Deliver on key metrics (SLAs and KPIs) and contractual requirements successfully to execute run and transform projects to ensure the quality of functioning of teams to optimize security measures-Encrypt data transmissions and erect firewalls to conceal confidential information as it is being transmitted and to keep out tainted digital transfers Professional & Technical Skills: - Must To Have Skills: Proficiency in Security Governance.- Strong understanding of risk management frameworks and compliance standards.- Experience in developing and implementing security policies and procedures.- Ability to conduct security assessments and audits.- Familiarity with incident response planning and execution.-Active participation in hiring of talent, operating of projects in various type and scale, execute concepts and implementation strategies for various systems to ensure practical implementation of security standards across client and industries.-Understands requirements and participates in Solution Review, Client orals, Client visits etc. to represent Accenture to help client and provide solutions to clients needs.-Document and deliver security and emergency measures policies, procedures, and tests.-Conversant on multiple CyberSecurity domains like:Identity and Access Management, Network Security, Vulnerability Management (Infra and Applications), Cloud Security, Endpoint and Email Security, SOC\SIEM, Network Security, Risk & Compliance, Data Security independent of various tools, technologies and processes. Additional Information:- The candidate should have minimum 12 years of experience in Security Governance.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

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15.0 - 20.0 years

13 - 17 Lacs

Gurugram

Work from Office

Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Security Information and Event Management (SIEM) Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Architect, you will define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Your typical day will involve collaborating with various teams to assess security needs, documenting the implementation of cloud security controls, and transitioning to cloud security-managed operations. You will engage in discussions to align security strategies with organizational objectives, ensuring that all security measures are effectively integrated into the cloud environment. Your role will also require you to stay updated on the latest security trends and technologies to enhance the overall security posture of the organization. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Develop and maintain comprehensive documentation of security architecture and controls.- Conduct regular security assessments and audits to ensure compliance with established policies and standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in Security Information and Event Management (SIEM).- Strong understanding of cloud security principles and best practices.- Experience with security incident response and threat management.- Familiarity with regulatory compliance frameworks such as GDPR, HIPAA, or PCI-DSS.- Knowledge of network security protocols and technologies. Additional Information:- The candidate should have minimum 7.5 years of experience in Security Information and Event Management (SIEM).- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

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15.0 - 20.0 years

13 - 17 Lacs

Gurugram

Work from Office

Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Security Threat Hunting, JCL, Batch/Job Scheduling Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Architect, you will define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. A typical day involves collaborating with various teams to assess security needs, documenting the implementation of cloud security controls, and transitioning to cloud security-managed operations. You will engage in discussions to refine security strategies and ensure compliance with industry standards, all while adapting to the evolving landscape of cloud security threats and solutions. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions to enhance team knowledge and skills in security practices.- Evaluate and recommend new security technologies and tools to improve the overall security posture. Professional & Technical Skills: - Must To Have Skills: Proficiency in Security Threat Hunting.- Strong understanding of cloud security principles and frameworks.- Experience with incident response and threat intelligence.- Familiarity with security compliance standards such as ISO 27001 and NIST.- Ability to analyze security incidents and develop mitigation strategies. Additional Information:- The candidate should have minimum 7.5 years of experience in Security Threat Hunting.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

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15.0 - 20.0 years

13 - 17 Lacs

Hyderabad

Work from Office

Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : SailPoint IdentityIQ Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Architect, you will define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Your typical day will involve collaborating with various teams to assess security needs, documenting security controls, and overseeing the transition to cloud security-managed operations. You will engage in strategic discussions to align security measures with organizational objectives, ensuring a robust security posture in the cloud environment. Your role will also require you to stay updated on emerging security threats and technologies, enabling you to make informed decisions that enhance the overall security architecture. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Develop and maintain comprehensive documentation of security architecture and controls.- Conduct regular security assessments and audits to ensure compliance with established standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in SailPoint IdentityIQ.- Good To Have Skills: Experience with cloud security frameworks and compliance standards.- Strong understanding of identity and access management principles.- Experience with security risk assessment methodologies.- Familiarity with security incident response processes. Additional Information:- The candidate should have minimum 7.5 years of experience in SailPoint IdentityIQ.- This position is based in Hyderabad.- A 15 years full time education is required. Qualification 15 years full time education

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7.0 - 12.0 years

8 - 18 Lacs

Gurugram

Hybrid

Role & responsibilities Core Responsibilities Monitor security dashboards and alerts to identify potential threats. Respond to security incidents by following established response plans. Conduct threat hunting to proactively identify vulnerabilities and potential threats. Collaborate with other departments, such as network engineering and incident response teams, for coordinated threat response. Analyze security incidents and document findings to prevent future occurrences. Develop and maintain security monitoring tools and processes. Implement and optimize SIEM, SOAR, EDR, and Threat Intelligence platforms. Conduct vulnerability assessments and penetration tests to identify weaknesses. Create and maintain incident response procedures and playbooks. Provide detailed reports on security incidents and emerging threats. Stay updated with the latest cybersecurity trends and threats. Experience 7-9 years of experience in cybersecurity, with a focus on SOC operations. Extensive experience with security monitoring tools and incident response. Proficiency in threat hunting and vulnerability analysis. Strong knowledge of network protocols, operating systems, and common cybersecurity threats. Experience with SIEM, SOAR, EDR, and Threat Intelligence platforms. Ability to conduct in-depth threat intelligence analysis and develop containment strategies. Experience in conducting vulnerability assessments and penetration tests. Excellent analytical and problem-solving skills. Strong communication and collaboration skills. Knowledge of frameworks such as NIST Cybersecurity framework, MITRE ATT&CK, and Lockheed Martin Cyber Kill Chain.

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1.0 - 4.0 years

4 - 7 Lacs

Pune

Work from Office

Job Summary: We are seeking a proactive and detail-oriented Site Reliability Engineer (SRE) focused on Monitoring to join our observability team. The candidate will be responsible for ensuring the reliability, availability, and performance of our systems through robust monitoring, alerting, and incident response practices. Key Responsibilities: Monitor Application, IT infrastructure environment Drive the end-to-end incident response and resolution Design, implement, and maintain monitoring and alerting systems for infrastructure and applications. Continuously improve observability by integrating logs, metrics, and traces into a unified monitoring platform. Collaborate with development and operations teams to define and track SLIs, SLOs, and SLAs. Analyze system performance and reliability data to identify trends and potential issues. Participate in incident response, root cause analysis, and post-mortem documentation. Automate repetitive monitoring tasks and improve alert accuracy to reduce noise. Required Skills & Qualifications: 2+ years of experience in application/system monitoring, SRE, or DevOps roles. Proficiency with monitoring tools such as Prometheus, Grafana, ELK, APM, Nagios, Zabbix, Datadog, or similar. Strong scripting skills (Python, Bash, or similar) for automation. Experience with cloud platforms (AWS, Azure) and container orchestration (Kubernetes). Solid understanding of Linux/Unix systems and networking fundamentals. Excellent problem-solving and communication skills.

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5.0 - 10.0 years

21 - 30 Lacs

Pune

Work from Office

Manage and mentor a team of SOC analysts (Tier 1-3) across multiple shifts Oversee threat hunting, incident response, and security monitoring operations Develop and refine SOC procedures, playbooks, and escalation processes Health insurance Food allowance Provident fund Annual bonus

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5.0 - 9.0 years

0 Lacs

haryana

On-site

Cosm is a global technology company that brings experiences to life in immersive environments. We help our partners create spaces and content that blur the lines of real and virtual across three primary markets: Sports and Entertainment, Science and Education, and Parks and Attractions. Cosm was born from the fusion of some of the greatest innovators in the history of technology. Evans & Sutherland, Spitz, Inc., and Cosm Immersive combined forces to power the immersive experiences of the future as Cosm. Innovation is in our DNA. The Incident Response Analyst is a mid-level role that is responsible for monitoring the overall performance of Cosm's infrastructure and systems to ensure Site Reliability for Cosm's Live Entertainment Venues and Live Broadcasts. This includes identifying and resolving high visibility incidents and escalations, contributing to the strategic planning to prevent incidents, and playing a pivotal role in shaping the overall operating framework. Responsibilities - Independently monitor and manage Cosm's technical operations, including incident resolution. - Lead the diagnosis, prioritization, and documentation of critical incidents. - Act as a primary point of contact for high-level impact incidents and escalations. - Collaborate with engineering to implement incident remediations and follow-up. - Generate and deliver regular incident and operational reports to stakeholders. - Coordinate upgrades, outages, and planned activities with cross-functional teams. - Provide mentorship and guidance to less-tenured team members. - Contribute to refining and enhancing Ops Center tools, processes, and procedures. - Work closely with field services teams to gather feedback and improve reliability. - Collaborate with B2C Customer Service to monitor incidents affecting customer experience. - Ability to be a part of an on-call rotation, occasionally working nights and weekends to support high-priority business events. Experience - Bachelor's degree in Computer Science, Information Technology, or a related field. - 5+ years of experience in an Ops Center, incident management, or a similar role. - Proficiency in incident management tools and systems (e.g., Grafana, ServiceNow). - Experience supporting infrastructures and configuring SaaS applications. - Strong analytical, communication, and problem-solving skills. - Ability to lead and work effectively in a team environment. - Experience with automation tools and platforms. - Knowledge of ITIL or similar incident/service management frameworks. - Demonstrated ability to manage high-pressure situations and multiple incidents. - Previous experience in a 24/7 operations center. Work Environment Available for overtime and weekends as the schedule varies depending on site operational needs, flexibility required. Cosm is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.,

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