Inbound Tech Voice Process

As a Senior Tech Sales Associate at Adeeba e-Services, your primary responsibility will be to take inbound calls from customers experiencing computer issues. You will diagnose the problems effectively and recommend the best plan to address the issue. Your role will involve selling technical support plans along with relevant software to provide comprehensive solutions to the customers. Key Responsibilities: - Receive inbound calls and assist customers with computer issues - Diagnose technical problems accurately - Recommend the most suitable technical support plan - Sell technical support plans and relevant software to customers Qualifications Required: - Minimum academic qualification of 10 + 2 or 10 + 3 years Diploma pass - Graduates are also welcome to apply Adeeba e-Services offers a range of benefits and facilities to its employees, including: - Fixed Salary on the 1st of every month in the Salary account - High Incentives including Daily Sales Incentives, Attendance Incentive, and Monthly Sales Incentives - Hike of 15% - 20% on the last drawn salary - Loyalty Bonus of Rs. 5000 every year - Referral Bonus of Rs. 2000 per candidate - No extension of shift timings - High prospect of growth within the company - Salary Increment after 9 months - Shift timing available in UK/US Shift For further details and to apply for the position, please contact Rima (HR) at 7686839463 or 9836096168. (Note: The company's additional information specifies that candidates should have a minimum academic qualification of 10 + 2 / 10 + 3 years Diploma pass or be Graduates.),