Inbound Tech Support Rep

Job Description: As a Senior Tech Sales Associate at Adeeba e-Services, you will be responsible for handling inbound calls from customers experiencing computer issues. Your main tasks will include diagnosing the problems faced by the customers and providing them with the most suitable technical support plan, along with recommending relevant software solutions. Candidates Profile: To excel in this role, you should possess excellent communication skills and a strong technical background to effectively assist customers with their computer-related issues. A proactive approach towards problem-solving and a customer-centric mindset will be key attributes for success in this position. Benefits & Facilities: - You will receive a fixed salary credited on the 1st of every month to your salary account, along with high incentives based on your performance. - Daily sales incentives will be provided to recognize your efforts in driving sales. - An attendance incentive scheme will be in place to reward punctuality and regularity. - Monthly sales incentives will further motivate you to achieve your targets. - Experience a salary hike of 15% - 20% on your last drawn salary, showcasing our commitment to your growth. - Enjoy a loyalty bonus of Rs. 5000 annually as a token of appreciation for your dedication. - Earn a referral bonus of Rs. 2000 for every successful candidate you refer to join our team. - You can be assured that there will be no extensions to your shift timings, allowing you to maintain a healthy work-life balance. - With a high prospect of career growth, you will have opportunities for advancement within the organization. - Expect a salary increment after completing 9 months of service, recognizing your tenure and contribution to the company. - The shift timings are designed to accommodate both UK and US time zones, providing flexibility in your work schedule. If you meet the academic qualifications of a minimum of 10+2/10+3 years diploma pass or graduates and are looking for a dynamic role in a leading International BPO, please contact Rima (HR) at 7686839463 or 9836096168 to explore this exciting opportunity further. Additional Information: Academic Qualification - Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates,