In patient & Out Patient Manager

FERTY9 FERTILITY CENTER, HANUMAKONDA BRANCH IS LOOKING FOR IN PATIENT &OUT PATIENT MANAGER

Job Location: Hanumakonda, Telangana

Experience required: 2 – 5 yrs of relevant experience

Educational Qualification: ANY GRADUATION/ POST GARDUATION

Job Responsibilities :

• To supervise the seamless operation of out patient department including registration, documentation, and billing

• To capture accurate patient information at registration and throughout OP Patient flow.

• To monitor patients waiting time and to evaluate and act on the bottle-necks. • Patient grievance handing

• To monitor behavioral standards of the teammates and if required suggest a training program for improvements of soft skills, grooming etc.;

• To ensure capturing maximum patients’ feedback and suggestion

• To remain well-groomed as per company policy.

• Review of new and follow-up appointments of the patients in Artisan

• Review of first and follow-up appointments for the next appointment and reason

• Greeting and welcoming the patients/guests/consultants both voice and face-to-face.

• Monitor Collecting payments and generating receipts for the patients. • Monitoring patients file (IVF files + Lab reports + SA report) for the next day appointments and informing same to consultants.

• Monitoring clinic ambience and display (Sound/Sight/Smell & Display on television, brochures, standee, and notices) • Daily reports sending it to all concern department.

Skills Required:

Good communication skills.

Excellent organizational skills.

Ability to perform well under pressure.

Excellent interpersonal skills

Interested candidates may please email their updated resumes to hr.hanumakonda@ferty9.com or what's app me on this number +91 6303705595.

Job Type: Full-time

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Education:

• Bachelor's (Preferred)

Experience:

• total work: 2 years (Preferred)
• Hospital: 1 year (Preferred)

Language:

• Telugu (Preferred)

Work Location: In person

Expected Start Date: 20/07/2025