Implementation Manager-Branch Banking-CMS

• Interaction with existing CMS customers to understand the technical requirements for system integration for TBG products/ services
• Support customer and commercial Bank customers for modification/ service related queries
• Monitor, push & ensure the productivity of other activation channels
• Interact with implementation team, setup team and operations to ensure customer is served as per agreed TAT
• Understand specific MIS requirements of the customer and arrange to deliver reports accordingly.
• Prepare MIS and analyze on assigned customer portfolio.
• Increase product penetration & work on customer feedbacks

Job Requirements:

• Must have good interpersonal skills, be tenacious, detail-oriented, tough minded when needed, but diplomatic
• Graduation with IT specialization or additional certification in IT
• Preferably Fresh BBA/MBA/MCA/BSE-IT/B.Tech
• Fresher/ 1 year of experience of CMS Sales, Product, Implementation, Branch Banking, IT or operations will be added advantage.