Implementation Engineer_HCM/HRMS

Role Overview: As an Implementation Engineer, your primary goal is to ensure customer satisfaction by achieving and maintaining a customer satisfaction index of 4/5 or higher across all projects. You will be responsible for building and nurturing strong relationships with clients, ensuring their active engagement and satisfaction throughout the project lifecycle. Your collaborative input in iterative meetings to provide insights on customization and adherence to project scope and objectives will be crucial. Additionally, you will play a key role in establishing and enforcing project processes to ensure compliance across all phases of implementation. Key Responsibilities: - Strive to achieve and maintain a customer satisfaction index of 4/5 or higher across all projects. - Build and nurture strong relationships with clients, ensuring their active engagement and satisfaction throughout the project lifecycle. - Participate in iterative meetings to provide insights on customization, ensuring adherence to project scope and objectives. - Establish and enforce project processes to ensure compliance across all phases of implementation. Qualification Required: - 2-7 years of professional experience. - Minimum of 2 years focused on implementing ERP/HCM solutions.,