IGT Solutions Customer Service

Company Description

Rechub is a consultancy that specializes in providing staffing solutions for diverse Non-IT hiring needs across India. Known for delivering top consulting talent swiftly, Rechub ensures a detailed vetting and referencing process for all candidates, securing client satisfaction. The company is dedicated to offering cost-effective, full-time hiring services while surpassing competitors' standards. With a focus on creating value and fostering long-term partnerships, Rechub is recognized for its quick turnaround and commitment to meeting evolving client needs.

Role Description

This is a full-time on-site role for an IGT Solutions Customer Service Representative in Gurugram. The candidate will address customer inquiries, provide support, and ensure customer satisfaction by delivering exceptional service. Responsibilities include resolving customer issues, maintaining professional phone etiquette, and enhancing the customer experience through prompt assistance and effective communication.

Qualifications

• Expertise in Customer Support and Customer Service processes
• Skills in ensuring Customer Satisfaction and improving Customer Experience
• Strong proficiency in Phone Etiquette and professional communication
• Excellent problem-solving and interpersonal skills
• Ability to manage time effectively and handle customer concerns efficiently
• Prior experience in customer service roles is preferred
• Bachelor's degree or equivalent educational background is an advantage