Job
Description
Identity Management Analyst Job Description: Roles and Responsibilities: Operational Support: Provide day-to-day operational support for CA Identity Manager and Governance, including troubleshooting, incident resolution, and performance monitoring. Analyze and resolve complex issues related to user provisioning, deprovisioning, access certification, and password management. Monitor system health, identify potential problems, and proactively take corrective actions. Perform root cause analysis of incidents and implement preventive measures. Automation and Scripting: Develop and maintain scripts to automate routine tasks, such as user provisioning, password resets, and report generation. Identify opportunities to improve operational efficiency through automation. Maintenance and Upgrades: Plan and execute regular maintenance activities, including patching, upgrades, and backups. Collaborate with infrastructure and application teams to ensure smooth integration with CA Identity Manager. Stay current with the latest CA Identity Manager releases, patches, and best practices. Security and Compliance: o Ensure compliance with security policies and industry best practices. Participate in security audits and vulnerability assessments. Managing privileged access Collaboration: Work closely with other IT teams, including security, applications, and infrastructure. Critical Skills to Possess: • 4+ years of experience with Symantec (Broadcom's) Identity Manager (IDM) or equivalent product development and configuration • 4+ years of experience developing workflows, custom connectors, and troubleshooting issues with CA IDM or similar technology • 3+ years of experience development experience using Java, J2EE, JavaScript, and XML. o 4+ years of experience with Linux and Windows platforms • 4+ years of experience in data security practices and procedures, including systems analysis, authentication technologies, and access controls. Priorities will be given to those with expert knowledge and skill in UNIX/Linux system administration and scripting, and Directory Services/LDAP • 4+ years of experience with Oracle 12c/19c or SQL Server Database is required • 3+ years of experience in programming in Java to design, code and deploy REST/SOAP APIs Experience: 5+ years of hands-on experience administering and supporting CA/Broadcom Identity Manager in a enterprise environment. Bachelors in engineering, Computer Science, or related field Technical Skills: Deep understanding of Symantec (Broadcom's or CAs) Identity Manager architecture, components, and functionalities including Directory, Provisioning and Connector server o Proficiency in CA Identity Manager administration console Understanding of CA Identity Governance features Strong knowledge of identity management concepts, including user provisioning, role-based access control, and authentication protocols. Experience with CA Identity Manager connectors and drivers for integrating with various target systems (e.g., Active Directory, databases, applications). Proficiency in scripting languages (e.g., PowerShell, Bash, Python, JavaScript) for automation. Familiarity with ITIL processes (Incident, Problem, Change Management). o Experience with directory services (e.g., Active Directory, LDAP). o Knowledge of relational databases (e.g., Oracle). Preferred Qualifications: BS degree in Computer Science or Engineering or equivalent experience Role & responsibilities
