IDAM Enablement & Integration Lead

Position: IDAM Program & Integration Lead

Position Responsibilities

100%

• Collaborate with business stakeholders, developers, security teams, IT operations, and Managed Service Providers (MSPs) to enable successful deployment and adoption of IDAM services.
• Evangelize IDAM services and capabilities across the organization, ensuring stakeholders understand the value these services provide and promoting their effective utilization.
• Conduct regular reviews of all Zoetis applications (internal and customer-facing) to identify opportunities for integration with IDAM services and address gaps in adoption, while serving as a mandatory consultation point for any new application rollouts to ensure proper IDAM integration requirements are assessed and implemented.
• Provide technical and functional leadership across all key IDAM functions, including Identity Governance & Administration (IGA), Directory & Authentication Services, Multi-Factor Authentication (MFA), Public Key Infrastructure (PKI), Customer Identity & Access Management (CIAM), and Privileged Access Management (PAM).
• Serve as a key point of contact and subject matter expert for IDAM programs, offering technical guidance and strategic input for projects and initiatives.
• Assist with the coordination of new integrations and functional rollouts, ensuring smooth transitions and efficient utilization of IDAM services.
• Identify opportunities to enhance IDAM services and introduce new features to support business objectives, build compelling business cases, and drive these initiatives from conception to successful implementation.
• Participate in the development of and ensure adherence to global IDAM policies and processes, promoting secure and efficient access to Zoetis information systems for all users.
• Work with the ZTD ACD (Acquisition, Collaboration, Divestiture) team to create and execute plans for integration, split off, and transitional service agreements (TSAs).
• Additionally, this role will supervise two members of the Customer IDAM team, ensuring they are aligned with organizational goals and delivering high-quality results.

Organizational Relationships

• Reports to ZICC-based IDAM Program Lead, with dotted line to US-based Head of IDAM and IDAM Engineering Lead
• Part of the global Technology Risk Management organization, reporting to the Chief Information Security Officer (CISO)
• Collaborates with ZTD application, business partner, and infrastructure teams
• Interacts with external vendors or partners providing software, services, or APIs for IDAM integration
• Works with implementation partners deploying, configuring, or maintaining integrated solutions

Supervision:

Education and Experience

Education:

• University Degree in Computer Science or Information Systems (required)
• Desirable certifications:
• Certified Information Systems Security Professional (CISSP)
• SAP Certified Development Associate SAP Customer Data Cloud

Experience:

• Minimum 10+ years of experience in Information Systems
• 4+ years of hands-on experience with IDAM, including authentication and authorization
• 2+ years in pharmaceutical or other regulated industries, especially Animal Health
• Experience working with global, cross-time-zone teams
• Proven track record in managing medium to large-scale global IT projects
• Demonstrated success in leading technical teams and delivering end-to-end solutions
• Experience collaborating with Managed Service Providers (MSPs)

Technical Skills Requirements

functional leadership

• IGA:

• Strong understanding of SailPoint IdentityIQ (Identity Lifecycle, Access Requests, Provisioning)
• Ability to explain integration with MS AD, Workday, SAP

• Enterprise & Cloud Directories:

• Knowledge of MS AD and EntraID (Azure AD), Conditional Access, B2B trusts, SSO
• Able to advise on troubleshooting and integration strategies

• MFA & PKI:

• Familiar with SafeNet MobilePass, PKI lifecycle, certificate authority management
• Can guide integration of MFA/PKI with enterprise systems

• PAM:

• Understanding of Delinea Secret Server, JITA concepts
• Able to recommend best practices and implementation approaches

• CIAM:

• Knowledge of SAP Customer Data Cloud, customer authentication, consent management

• Data Hygiene:

• Experience in identity data cleanup, access decommissioning, HR feed alignment

• Cloud & Federation:

• Understanding of AWS, Azure, GCP identity integrations and federation

• Leadership & Communication:

• Strong communication and stakeholder engagement
• Ability to bridge technical and non-technical teams globally

Physical Position Requirements

• Availability to work between

  1pm IST to 10pm IST

  (minimum 3 hours overlap with US Eastern Time)

• Full-time