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Expleo Group
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IAO (PLM End User Support)

IAO (PLM End User Support)

Expleo Group

1 - 3 years

0 Lacs

Chennai Tamil Nadu India

Posted:1 month ago| Platform:

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Skills Required

plm support catia cad coaching workflow software engineering nx itil

Work Mode

On-site

Job Type

Full Time

Job Description

IAO – PLM End User Support

Responsibilities

Perform PLM Engg end user support activities on 3D exp, Enovia/CATIA & other tools
Perform engg end user support for RNTBCI users on Enovia/CATIA & other CAD/PDM applications for Operational support, assistance, methodologies, Coaching and Floor walking support.
Being an actor on the end-user incident workflow . Resolving incident at RNTBCI level in a timely manner or escalate
Provide software explanation, methodologies and coaching to end users.
Monitor local status of Engineering application: overall behaviour, performance measures,….
Good rapport with end users by ensuring quality output on technical issues

Qualifications

Bachelor of Engineering

Essential Skills

Strong trouble shooting skills CATIA/Enovia or NX/Team centre & other CAD/PDM & CAE applications
Tool Operational knowledge can be added advantage
Must have experience in Automotive CAD/PDM & CAE support
Working knowledge of Microsoft product suite
Exposure to ITIL framework

Experience

1-3 Years

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